Weiser Lock Recent Questions, Troubleshooting Help & Support

When it comes to rechargeable batteries there is an unspoken rule to not use them for smoke detectors, clocks, and menial electronics. Only use them for flashlights and stereo systems that you carry on your shoulder. :) All you can do is make sure that the batteries are touching all the terminals and that they are facing the right way.

https://ca.weiserlock.com/en/about https://ca.weiserlock.com/en/howto https://zyxejygi.ml/515

not enough information photos may help but might be faster to buy new lock be safe

The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxNotice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/

reset all code and retry...

1. To program the first code, press the reset button once, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
2. To program the second code, press the reset button twice , then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
3. To program the third code, press the reset button 3 time, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.

Good lock
Good unlock

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You can change codes as often as you like, for use by babysitters, contractors, etc. You can also reset the lock so you can reset the master code, which is needed in order to set the other user codes.

Rather than re-type all the step-by-step instructions, since you also could benefit by having a copy of the manual for your use and reference, I'll give you a link to a free copy you can save and print.

http://www.smarthomeusa.com/Products/ED1460XXXX/manuals/WeiserLockPowerbolt1000-manual.pdf

Hope you find this Very Helpful and best regards!

I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed. http://www.weiserlock.com/Support/Faq/50160000000HhmZAAS.aspx

I'd try a new battery to "rule out" that as a problem, sometimes the contacts need a "turn" of the battery to make good contact.

i have the same problem in northern canada... did you find a fix yet

So. The door jumper direction jumper was lost during a renovation please where I can buy a replacement

Here is the manual with complete install / trouble shoot http://www.weiserlock.com/PDFs/install_sheets/SmartCodeLeverManual.pdf Trust this helps Sir Taylor

Yes, it does work in reverse. For more information make sure to read this: Schlage Connect vs Kwikset Kevo

This is the relevant excerpt from the Powerbolt programming and troubleshooting instructions:

"To determine why your lock is beeping abnormally, please follow these steps:

Take out batteries and unplug powerstrip.
Let it sit for 1 minute, then put the batteries back in and wait another minute.
If it does not beep, the keypad needs to be replaced (17733-1).
If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish)."

Since you've already gone through the battery change, try the battery remove-reinstall recommended above. If that doesn't work for you it suggests that you need to replace the appropriate Powerboard for your lock.

So this is the link to Weiser Customer Support Page, where you will find the appropriate number of your location:

http://www.weiserlock.com/en/CustomerService/ProductSupport/SupportContact.aspx

I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem. You will want confirm that you need the part before you go through the expense, and that it's worth it. You will need to know the "finish" of your lock. Try to talk them into warrantying the part, in spite of the age (one year warranty on electronics), as a matter of good customer relations. They will help you get the correct part on order.

Good luck--and please provide feedback if this helps!