Vtech Toys - Answered Questions & Fixed Issues

0helpful
1answer

VTech MobiGo 2 Touch Learning System. How to use voice call service in MobiGo2?

Question edited for clarity, 'make model (what it is)'. Question moved from Cellphones to correct category. You can't, this is a child's learning toy. It is not a cellphone. Full specs here https://www.amazon.com/VTech-MobiGo-Touch-Learning-System/dp/B007XVYN7U More here https://www.google.com/search?q=VTech+MobiGo+2+Touch+Learning+System ..
7/4/2022 8:26:13 PM • Vtech MobiGo 2... • Answered on Jul 04, 2022 • 96 views
0helpful
1answer

VTech Wiz Kid Learning System doesn't stay on.

Question edited for clarity and spelling. Question moved from Cameras to the VTech Category. If the batteries are Dollar Store or old, buy a new set of Duracell. There are a lot of counterfeits coming out of the far east. Amazon Basics are pretty good and they are always fresh. Phone VTech or use their Support form. Details in the link below. https://www.vtechkids.ca/en/support/support_form ..
12/2/2021 12:14:18 AM • Vtech Toys • Answered on Dec 02, 2021 • 120 views
0helpful
1answer

Change language spanish english

Greeting sir I have VTech tab for kids it's in spanish..kindly tell me how change it Spanish to English.
Waiting for your answer.
10_10_2020_1_59_56_pm.jpg
10/10/2020 2:00:56 PM • Vtech Nitro... • Answered on Oct 10, 2020 • 1,752 views
0helpful
2answers

How Do I Clear All History Off Of My Grandson's Vtech Innotab 2, To Give To My Granddaughter Thats 3 Years Old

You probably have a DVD player that does not play Blu Ray and you are trying to play a Blu Ray. Check that first and we will go from there.
6/25/2020 6:26:18 PM • Vtech innotab 2... • Answered on Jun 25, 2020 • 831 views
0helpful
1answer

I have a V-Tech Touch and Learn Activity Desk Deluxe. How do I take it apart?

Hi there, there doesn't seem to be any specific information online for how to take it apart, but I've attached the user manual as a link to reverse the process. It seems you can easily remove the "shoulders" from the "base", all four legs can be detached easily, and the stool has removable legs as well. Hope this helped.
10/13/2022 11:25:16 PM • Vtech Toys • Answered on Oct 13, 2022 • 2,712 views
0helpful
1answer

How do I factory reset my vtech v reader to where it can be setup again!

Apparently you can disconnect all power supplies (batteries and adapter), then reconnect all power supplies. Press the ON/OFF button. Remove the storybook cartridge, clean it if necessary, then re-insert it into the V.Reader. I've also included the product manual as a link. There doesn't seem to be any real answers online for this, but if you're out of options, I'd contact their customer service team at https://www.vtechkids.ca/en/support/form or call 1-877-352-8697.
4/18/2020 3:14:40 AM • Vtech Toys • Answered on Apr 18, 2020 • 1,452 views
0helpful
1answer

My vtech vreader won't read the sd card. Tried everything posted on this site and more. Please help!

Hey there, seems like you've already tried many solutions. May I suggest checking if the SD card has been formatted before its first use (check to see if your SD card is formatted as a FAT16 or FAT32 partition). I have attached a link with further details on doing this. Also make sure your SD card is not in write-protected mode (the Lock switch on your SD card should be in the off position) and try again. As well, make sure you have the most updated software on your device. If nothing else works, I got the below text from the Vtech website. "If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: • The name of your product or model number (the model number is typically located on the back or bottom of your product). • The actual problem you are experiencing. • The actions you took right before the problem occurred. Internet : www.vtechkids.com Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada"
4/18/2020 3:04:40 AM • Vtech Toys • Answered on Apr 18, 2020 • 161 views
0helpful
1answer

How do I change the vtech storio max from German to English

Go to settings and it should have something about Languages and press that and press english.
1/29/2019 7:37:20 PM • Vtech Toys • Answered on Jan 29, 2019 • 3,070 views
0helpful
1answer

How to reset password on secret safe diary

secret-fbhtsuujths3pkuos2jmb534-4-0.png
5/25/2019 6:32:10 PM • Vtech Toys • Answered on May 25, 2019 • 1,972 views
0helpful
1answer

The touchscreen on my vtech

Re-boot your device by pulling out the battery then re-inserting it
1/26/2018 6:44:14 PM • Vtech V.reader... • Answered on Jan 26, 2018 • 57 views
0helpful
1answer

Vtech v.reader reading SD card

The SD Card may be broken
1/10/2018 4:06:48 PM • Vtech V.Reader... • Answered on Jan 10, 2018 • 406 views
0helpful
1answer

Mobi go wont upload Suppose to

You need to download the Learning Lodge application. Go to Vtechkids site. They should have it there.
9/21/2017 11:58:29 AM • Vtech... • Answered on Sep 21, 2017 • 1,039 views
0helpful
1answer
0helpful
1answer

VTech Vmotion console does not turn on.

Since unit will not work with either batteries or adapter it is safe to say that the issue lies within the electronics of console. Look inside for something obvious such as cracked diode. swollen or leaky capacitor, broken resistor or solid state device. If fused, check it out.
8/26/2017 1:32:28 AM • Vtech Vmotion V... • Answered on Aug 26, 2017 • 189 views
0helpful
1answer

Hello, I bought this laptop- vtech kids 'my

I advise you to return it.
7/20/2017 10:21:04 PM • Vtech Tote 'n Go... • Answered on Jul 20, 2017 • 1,616 views
0helpful
1answer

How do I rest a vtech vreader? I bought iit second hand and want to rest it.

PLease contact VTech support at the link below.. https://www.vtechkids.com/support/support_form
12/30/2016 11:36:02 PM • Vtech Toys • Answered on Dec 30, 2016 • 78 views
0helpful
1answer

Vtech KidiJamz keyboard: keeps saying turn off

Ours had the same issue. I took the Vtech Kidijamz apart. The power button has its own little board. I unscrewed that. It connects to the next board via two wires. I reflowed the solder for all the connections for those two wires (four solder points total). Issue fixed. FYI: reflowing solder just means heating each solder point (with a soldering iron) until the solder gets soft and then removing the iron to let the solder cool and thus harden.
5/15/2016 12:02:42 AM • Vtech KidiJamz... • Answered on May 15, 2016 • 766 views
0helpful
1answer

Keeps saying turn off message with new batteries

Ours had the same issue. I took the Vtech Kidijamz apart. The power button has its own little board. I unscrewed that. It connects to the next board via two wires. I reflowed the solder for all the connections for those two wires (four solder points total). Issue fixed. FYI: reflowing solder just means heating each solder point (with a soldering iron) until the solder gets soft and then removing the iron to let the solder cool and thus harden.
5/14/2016 11:41:05 PM • Vtech KidiJamz... • Answered on May 14, 2016 • 256 views
0helpful
1answer

This camera just stopped working. refuses to switch on and unfortunately we stay in Cape Town South Africa and no one knows how to even repair it... HELP!!!!!

If the battery is definitely good and camera refuses to work and you cannot find anyone to repair, only alternative is to replace. Actually, those things are a PIA to repair and very expensive to do so, and getting a new one is really the most cost effective way to handle the situation. If it were a three thousand dollar camera then things would be different.
9/7/2015 12:57:49 PM • Vtech Kidizoom... • Answered on Sep 07, 2015 • 121 views
0helpful
1answer

Camera says memory full but we have removed all photos

Take out the battery and hold the power button for about a minute. Reinsert the battery and see if that does the trick. And are you sure that you removed the photos? Maybe all you did was copy them elsewhere leaving the originals still in camera.
9/6/2015 12:04:10 PM • Vtech Kidizoom... • Answered on Sep 06, 2015 • 601 views
Not finding what you are looking for?
Vtech Logo

Ask a Question

Usually answered in minutes!

Top Vtech Toys Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66980 Answers

Are you a Vtech Toy Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...