Virgin Electronics Popular Questions, Answers, Tips & Manuals

Here is an easy way to delete what you no longer need...
BE REALLY CAREFUL NOT TO DELETE THE FIRWARE NEEDED TO PLAY YOU MP3 PLAYER.

Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
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Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
This is a FREE answer, Please rate me

the battery is shot go buy a new battery and replace the old one

it has to go to ap53 mine gets stuck but leave mine for about 2 hours then it goes back on

The MP3 player does not have the ability to unzip files. You'll have to unzip them using your computer first and send the individual MP3 files to the player from your computer.

To fix, you will need the following 2 links and Windows Media Player 10 (WMP 11 is not compatible with the VM-500)

http://a.b.vcdz.free.fr/vcdz/Virgin_Player_5gb_VM-500_setup.rar
http://a.b.vcdz.free.fr/vcdz/PP5020.MI4

The first link is a zip file that contains the setup file for the VM-500 along with the user guide that explains how to resolve the "Oh dear! this player is a piece of junk" (okay, so I ad libbed). The 2nd link is for a critical file missing from the set up. The solution is basically 3 steps:
1) Plug in your VM-500 into your PC and right click to select "Properties" and then select "Format" to clear everything out of the device to start from scratch.
2) After downliading the zip file from the "setup" link above, unzip and run the setup.exe program on your PC. It will detect the VM-500, install the firmware and the system folder and subfolders.
3) Using the 2nd link above, download the file PP5050.mi4 to your PC and then copy it to the system folder (not the subfolders) in your VM-500.
That's it! Your VM-500 should be all fixed and should bring up the "device tour" tutorial. -Hank

It will be good only...If it has a memory card separately connect it to a card reader and try to copy the songs that way from computer and check is it working..
If it is a internally built memory then reset the mp3 player..

By the way how long you didnt use it?

Please accept my solution if satisfied..

type in google then on google search newproxies its the first one then after u clicked on it go to todays date click on it then click on the first one and if thats blocked click on the other ones underneath it

what am i do?please help me.

Clickster is useful for downloading music from net and if you want to download music to your computer use winamp ( Newest version)

Yeah this is easy. Just go to http://www.win-rar.com/download.html and click download. I have it and it works great with Vista

Follow this steps and everything should work: 1.- format your player (right click --> format)
2.- download the player's files from HERE, and drag them into the player. (disconnect your mp3 player from the computer afterwards)
3.- download the music management software from HERE, and install the software, (for best results install the software after a fresh install of WMP10 or RealPlayer) note: always reboot as promted
4.- Connect your player, open WMP10 go to Sync and start using your player.
here's a very useful tip: after synchronizing your music, open your player and browse musicsystemdata (this folders are hidden by default) you should see 15 files, copy them and save them in your PC and/or create a new folder in your player and save them there. Now whenever your player have some problem not playing your mp3, replace those files in systemdata with the files you save, this will restore your player settings without having to format.

Hi! Could you please confirm us your main concern or problems that you want to resolve? Thanks!

buy a new one.

Make a Hidden folder and Name it System, then put the firmware file PP5020.mi4
then it will work
Regards

http://a.b.vcdz.free.fr/vcdz/PP5020.MI4

what is your problem with it?

go to get music on iconcepts music an dclick on get music from removeable software and hook it up.

If the player is MSD (Mass Storage Device) compatible, then a drive should show up in My Computer when you plug it in. Simply copy your songs to this location.

If the player is not MSD compatible, you must use the software that came with the player.

try either charing it or changing the battery. if that does not work take it back to the store.

download winrar from:
www.winrar.com

Just a small correction to the above: MediaMonkey does not have a worm or virus in the installer. It's certified by both download.com and softpedia as virus free, and as Release Manager for MediaMonkey, I can vouch for the fact that it is scanned prior to every release.