VeriFone Televison & Video - Recent Questions, Troubleshooting & Support

Invalid Terminal key

Hi,

Download needed RAM-OS missing is cause to OS removed itself in sc5000.you need install OS again.

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if this is whats happening to your computer otherwise i cant imagine ((download needed RAM))
the beeps are post during post the very first work is done by the ram,all the memory in the ram is first transferred to the hard disk,and remains active untill turned off. make sure that your RAM is securely seated test or replace all the leads that attach to your hard drive make sure the connections are secure including electrical extensions + IDE,SATA the ones that attach from your ((motherboard to hard drive)) make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty or just replace them they are probably old and faulty ? hope this helps

See answer from here: http://www.fixya.com/support/t1752793-system_password_verifone_vx670

1 alpha alpha 66831 password

If you are just reloading a NOS in your Nurit 8020 machine, even if your machine is secured you should be able to load it, make sure your com1 baud rate setting is the same, your 8020 is set to 115200 baud rate, and should set up your com1 at the same speed...hope this will help and if you still need more help you can call us at (775)358-2922 ask for Randy. Thanks

What you need to do is to call the customer support line from this new company and have them walk you through the process. What the terminal needs is a new load of software. They can walk you through that process and help you if there are any problems with it.

if you have a seperate check reader for your terminal. start by unplugging the credit machine power source from side, then unplug all other devices from credit machine. clean the reader with canned air, never use liquid. plug in the devices and the power source last, this should fix the issue. if it does not you can

contact your processing company

On your monthly statement, it has tech support phone#

http://www.gorillapaper.com/verifone-terminal.html

What that means is that there was some sort of communication error in the machine. In my case, a credit card payment went through to the merchant services but not through my machine. The balances did not match. Call the customer service number on your machine and they will fix it within a minute!

This is most likely cause by a crupt transaction or a transaction that is not aloud stuck inside the terminal. Once you batch out contact your processing comapnyask them if they see you current batch you jut settled. If so they will need to clear the the terminal and up the batch number. Just make sure all of your sale are settled with your processign comapny before you go ahead and clear the terminal.