True Freezers - Page 5 - Recent Questions, Troubleshooting & Support


counter clockwise

True Freezers | Answered on May 22, 2014


depends if it is only a two wire hard start.. then wire it parelel with the run capacitor . place line to line and load to load . load goes to compressor and line to power which is usualy realy the neutral for a 120v compressor since the hot runs to a overload and straight to the compressor

True 72 cu. ft.... | Answered on May 22, 2014


set defrost time a little longer.

True Freezers | Answered on May 22, 2014


need more info. is the condensor fan running? if not thermostat problem.if it is , is the compressor running or just makes a one time click a few seconds after plugged in? (after unplugged five minutes)... if this is the case it probably needs a new start capacitor (170 uf)..if the compressor is running the larger tube going in the commpressor should be cool about 40-50 after a few minutes .. if not then it is low on refrigerant..R-134 after 1995. or R-12 for older models.. now you also have inside fans and thermo buttons that can not be working.

True THAC-48... | Answered on May 22, 2014


which fan , inside or out.. if outside condensor fan is running then it has a bad 175 capacitor or if the compressor is running then it is low on refrigerant. if the cond fan is not running then check thermostat.. you can do this by connecting the two wires together.. another way to check the compressor, cond fan is to reach under and unplug the wires going to comptessor and plug into a 12ga extention cord.

True Direct Draw... | Answered on May 22, 2014


have you checked the door switch for each door? the lights should still work in defrost mode but not fans or compressor.

True T23F... | Answered on May 22, 2014


true has a service tech hot line

True Freezers | Answered on May 22, 2014


The Mulluen heaters will be Built into the frame not in the door.

True Freezers | Answered on May 10, 2014


I do not know this unit but I would assume the defrost timer has failed. Check if it is in warranty, if so make a warranty claim, if not you would either replace it or have somebody do that for you.

True 26 cu. ft.... | Answered on Apr 29, 2014


There is an overheat klixon on the evaporator that stops the fan running until the coil gets below -11c This can take some time after startup. if the freezer runs more than an hour before the fan starting, check the klixon isn't faulty, and you have power to the fan. Also check the condenser grille is nice and clean as it will slow down the freezing process.

True Freezers | Answered on Apr 26, 2014


The old gasket just pulls directly out from its slot in the door. Start about 3" away from a corner, then pull the corner out; the rest is easy. Soak the new gasket in warm water before fitting; it softens the edge and makes it easier to push in.

True TS-49F... | Answered on Apr 26, 2014


Is it the defrost heater element? There are several possibilities. Check defrost timer operation and output, check overheat limit klixon (attached to evaporator), check heater continuity.

True 72 cu. ft.... | Answered on Apr 26, 2014


Clixon is an overload device designed to shut off current when too much juice is flowing within circuit. When it cools it resets itself but if condition is still present it will go out again.

True 72 cu. ft.... | Answered on Apr 20, 2014


Clicking like this is usually a problem with the compressor start device. They are prone to failing and the overload protector is cycling to hopefully protect the compressor from burning out. If the start device is a solid state device if you remove it from the compressor it should not rattle. If it does it is bad and will need to be replaced. Installing a new strat device should get it back up and running.

True Gdm12... | Answered on Apr 13, 2014


2 and 4 are power for the timer 1 and 3 are load lines N is defrost termination.

True T-49Dt-4 -... | Answered on Apr 13, 2014


T-stat issue is most probubal. Or check the condenser and clean it if needed. Or if comp runs then stops then runs then stops and or very hot, your comp is shot and needs to be replaced,

True Freezers | Answered on Apr 13, 2014


T-stat is overshooting or contacts on t-stat are sticking, replace t-stat and problem should go away. Don't forget to clean your condensers. That was just a helpful reminder.

True TSD-33G... | Answered on Apr 13, 2014

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