Trend Micro Popular Questions, Answers, Tips & Manuals

Issues for what operating system? TMicro unit ? What are the issues? Best you reapply your question with more details.

might be due to how old your pc is sounds like your using firefox arent you? try disabling some add-ons on firefox if this doesnt help try a different browser but if all else fails try removing things you dont use on your pc (programs or games) (this doesnt include fb games unless your using the facebook game room program though this doesnt remove games from your facebook profile if you delete the gameroom program from your pc)

on the other computer find and down load that system when installed it will ask for the code enter that code and it will finish installing copy the code to a piece of paper as it can be case sensitive so you do not make a mistake what I do is to open up word and copy it there , then required I copy past it in the code box

this is mostly available on your CD sleeve. If you don't have it than you are out of luck.

Best bet would be to ask assistance from someone with credentials to reset your user account. Otherwise you may try to completely default the device with directions included with unit. This may involve any software that came with it when new.

Trend is a decent product. Please do a search for "Antivirus reviews" and reference the in-depth reports that people such as PC World have put together.

If there is such a thing, call Trend Micro...

Press crl alt & del chose open the Task manager you can see what processes are running and right click and turn off many of them some are protected and will not let you. Try to install the program again, if it fails, try to use the uninstall tool http://esupport.trendmicro.com/solution/en-us/1037161.aspx?referral=1059018 restart your computer, search for any folders left over and manually delete them. Run the UN installer again and restart. Try to install the program again. If this does not work and you are trying to install from a CD go to the website and download the latest version of your program (this just happened to me with Norton from CD.

The download is slow due to the presence of the prior security software. In fact, the performance of your computer is going to be slow overall until you remove the old security software. Go to your control panel and click on programs/uninstall/change and scroll down until you see "bigpond" and then click to uninstall. Now that these two are not in conflict, your computer should be up to speed again. If it is not, then download a utility program to clean up and optimize your operating system and hardware so that it will be like new once more.

You can download Office 2010 at this link: http://download.cnet.com/Microsoft-Office-2010/3000-18483_4-75185041.html You will still need to purchase a license for the software

It is not "volnarability," it is actually "vulnerability." And, what that means in this context is that your computer can become "vulnerable" without the proper protection of software such as an anti-virus program (AVG, SUPER Anti-Spyware, Avast, etc.) or Malwarebytes Anti-Malware. These programs protect your computer from possible threats from being on the Internet or even from your email. You, personally may not "see" them but these programs will. Make sure that programs that you may have on your computer now are always up-to-date. This can be dome manually or you can set them up to automatically update themselves. There is also an online site that will check your computer for you and it is "housecall.trendmicro.com" Just copy the address into the address section at the top of your browser and click Enter. You will have to download a small (spyware free) program that Trendmicro uses to check your computer for any vulnerabilities.

Installation on any computer be it a desktop or laptop is a simple task of doing a setup procedure. What ever program you are using, it comes with the setup or start program and this is an automatic install feature.

Sounds like dad installed a proxy filter that has very strict rules pertaining to downloading items. Have your dad check to make sure that the files such as .ppt are not blocked for downloading. He should be able to set what files can be downloaded or what type. It sounds as if he set it up to stop people from downloading files that usually have viruses embedded in them. Smart move but very restrictive.

Hi Bounthavee S,I understand that you want to disable wireless LANIn router : Open Internet ExplorerGo to 192.168.1.1This is home page of routerType the following user name and password when promptedUser name adminPassword adminClick on LAN Settings on the leftside menuRight side, you may find option to disable the Wireless LANClick on Save settings at bottomRouter will reboot and take 3 to 5 minutesCheck if the Wireless LAN is disabled.In one computer : We need to disable the Wireless Adapter Goto Start >> type devmgmt.msc in the search box and press enterThis will take to you Device managerExpand the Network Adapter Right click on 802.11 (wireless adapter) and select disable.This will disable the Wireless LAN only in this computer

It is only compatible with 32-bit Windows XPFrom their site:

• Windows XP with Service Pack 3 or higher (32-bit only)

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If you told your sister your password maybe she would remember :)

Do a system restore. Press on start or the windows pearl.Programaccessoriessystem toolssystem restoreSelect a date when your icons were still on your desktop. Launch the restore and it should come back. Let me know if you have any more questions.Thanks~!Carlo

HiTry installing Revo Uninstaller or any other Uninstaller with a good review and then start your system in safe mode now open Revo-Uninstaller then right click on the software and select Uninstall next follow instructions. once uninstalled install another Antivirus Software and restart the computer normallyhope this helps Pavan

Here is the link to Trend Micro for downloading the program. There are instructions there on what to do after you have downloaded the program and how to activate it.http://esupport.trendmicro.com/Pages/How-to-download-and-install-Trend-Micro-Internet-Security-Pro-2010.aspxHope this helps.