Toshiba Office Equipment & Supplies - Page 9 - Recent Questions, Troubleshooting & Support

U need: Print kit ( u can print or scan via e-filing/file downloader, cant use the SCAN button) Print/scan kit ( Scan button let u scan to fileshare, scan to email etc...)

Connect to copier/scanner using web browser. Click Administration tab, and logon use the copier's username/password. Click Network Click SMB Session Click SMB Session box In section called "SMB Signing of SMB Server", the default of "If client agrees, digital signature is done for communication" needs to be changed to "Digital signature isn't done for communication for the server" Click Set button at top, then Save button, and the copier will reset.

Provided that you have checked all the SMTP client setting on the control panel (webpage) of the printer, the problem may well be with your internet provider or SMTP host if they have changed their setup. Getting SMTP service to work is more and more difficult due to security restrictions placed by ISPs due to their liability with regards to spamming. The machine will have an email address associated with it and that address needs to be authorised by the ISP or SMTP provider. If this feature was working and then stopped, I would first contact your ISP and put it to them, they may have to authorise the address to send email from. I have found that using a third party SMTP service (i.e. authsmtp.com ) worked better than the usual route.

http://business.toshiba.com/downloads/KB/f1Ulds/8298/es4520c-Troubleshooting-v03.pdf https://www.manualslib.com/manual/171887/Toshiba-E-Studio-555.html?page=93 https://www.youtube.com/watch?v=FbGSN3GXeIc

Your print driver is probably set to monochrome. Usually there are to drivers set up on your computer: a pcl5 for black/white, and a ps3 for color--or vice-versa. Right click your driver; you can change the setting in your preference or properties section.

You should be able to print on both, but I wouldn't advise it at all. The envelopes are going to jam a LOT and you WILL eventualy get a label stuck inside the machine. Possible....yes. But I don't recommend it. :)
C

U need to check your developer material. How many copiers has been made?

U can also perform 05-200 for the auto toner adjustment. The value should be in the range of 235-245% ( 2.35v - 2.45v )

The reason you are not able to print is color may be because the administrator has set the printing not to allow color printing
You will need to check the settings in the print driver to see what has been allowed or not allowed

check the charge cleaner for that color it might be stuck in the middle of the pin array

user functions admin password 123456 network ipv4 change from there then apply Hope this works

You have to have the USB stick to enable the scan.
It locates on the right side near the back of the machine.
They make , print dongles, Scan dongles and print scan dongles. But that USB device enables scan.

Best way to Check is getca status page from your printer ,check the IP address that’s been assigned to your printer via dhcp from the router ,then just add the printer manually by creating a tcpip port with that op address

The default password is either 12345 or 123456.
If neither of those work then, turn machine off then power on while pressing the 0 & 8 keys then enter 263, then press Start. It will then display the Admin Password.

Hi, Go to 08 mode. Enter 263 and press START. It will show the current password. To change press C to clear and enter the new password.

by the key pad i think

With the machine off hold down 0 + 8 buttons and turn m/c on while holding them down.

Enter 263 on keypad and press start [green button]

enter your desire password (less than10 digits).Default password is [123456]

the default password should be "123456".

If u did changed the default password, then u need to enter setting mode 08 - 263 to check or edit the password.

www.toshiba.com.... support...downloads...drivers

F101-4: Partition mount error (The HDD cannot be connected (mounted) caused by damage to the "/work" partition.) 1. Turn the power of the equipment OFF and check the connection of the HDD. - Connector and harness check - Check if the connector pins of the HDD are bent. - Check if HDD for other equipment is not installed. - Check if SRAM for other equipment is not installed. 2. If the error still occurs after step 1, perform the following. - Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is "OK". - If not, recover the key (copy "SRAM Key Status" to "FROM Key Status" or vice versa). 3. If the error persists after step 2, perform [5]+[C]+[POWER]?2. Recovery F/S?3. /work, and then restart the equipment. 4. If the error persists after step 3, perform [5]+[C]+[POWER]?3. Initialize HDD?2. /work, and then restart the equipment. 5. If the error still persists after step 4, perform the following. - Perform [3C] - [3] (Format HDD), and then install "System Software (HD data)" with [49] - [4]. Notes: The following items will be deleted by performing [3C] - [3] (Format HDD). • Message Log • Job Log • Spool Data (Print, Email reception) • Template If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]?1. Revert factory initial status HDD. 6. If the error persists even after step 5, replace the HDD.

Check if the printer is connected to the computer. Check if the printer cable is faulty Check printer drivers Lastly, Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right click the printer in question and select "See what's printing". From the window that opens choose "Printer" from the menu bar at the top. Select "Use Printer Online" from the drop down menu