Tomtom XXL - Popular Questions, Answers, Tips & Manuals

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Have a tomtom xxl its getting power then goes to the screen this device belongs to me n has a button to press continue but when I press it just stays there and doesn't load into the sat nav menu

Have you tried to "re-boot" your device ? e.g. hold down the ON/OFF button for a (long) while ... until the device shuts down and restarts ... (and see if it goes past that point) Or have you tried to do a "hard" reboot, by pushing a pin into the RESET hole (at the bottom of the GPS) to shut it down and restart it ? If both of these doesn't work, it may be a (navigation) software error. In this case, try to restore your navigation software from your (latest computer) back-up ... and see if that solves the problem. if not, you may have to get TomTom support's help to download a "fresh" version of your navigation software to install on your GPS device, and then try to start it up ...
7/16/2016 9:22:04 PM • Tomtom XXL GPS • 179 views • 0 helpful votes
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How to upgraid my device?

If you're refering to upgrading your Navigation software, QuickGPSfix data and/or your current (out-dated) map, you can do it by connecting to the TomTom website (www.TomTom.com) using the TomTom HOME or MyDrive Connect software, depending on the model/version of your GPS device. If you're refering to upgrading your GPS hardware/equipment, to have more capability/features, the device is not hardware upgradable, except for adding/using an SD card with a higher storage/memory capacity (to store more info/maps, etc.) ... provided you have a GPS device with an SD card slot. You'll want to consider buying a newer model with more capabilities / features than what you have now.
5/21/2016 6:04:01 AM • Tomtom XXL GPS • 212 views • 0 helpful votes
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I need to order the plastic suction cup.

If you can't find the proper one from the TomTom website ... (particularly, if the GPS device is an older version), try checking / looking for it on eBay or Amazon. Just make sure the attachment is compatible for your TomTom model.
5/14/2016 2:32:45 AM • Tomtom XXL GPS • 171 views • 1 helpful votes
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Supposed to have free updates' have had it for many years. Can I stillget updates, and if so, how?

Go to manufacturer web site and they will tell you what software to download and what connections to use for your software updates. Software and firmware is free but unless you paid for lifetime maps, map upgrades will cost you about 50 bucks- and that is a rip off. But........
9/10/2015 6:57:14 PM • Tomtom XXL GPS • 130 views • 0 helpful votes
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Could you please send instructions in form of paper to me. Please.

click on this and it will be air mailed to you,,
4/27/2015 11:00:23 PM • Tomtom XXL GPS • 78 views • 0 helpful votes
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How do I get stuck paper off a TomTom screen?

Moisten a cloth (microfiber preferably) making sure it won't drip, place it over the stuck paper only. Allow it to sit a few minutes, then try to buff off
10/15/2014 10:37:12 PM • Tomtom XXL GPS • 71 views • 1 helpful votes
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How do I get the sound on Tom Tom

Press bottom left corner to bring up the volume slider control
10/9/2014 5:53:08 PM • Tomtom XXL 550... • 70 views • 0 helpful votes
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Where can i get a free united kingdom map for tomtom xxl

No where for free that is legal, you can pay and download the latest via tomtom home
9/4/2014 12:23:00 AM • Tomtom XXL 550... • 136 views • 0 helpful votes
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Update your tomtom for free

free maps are not available legally, new updates to maps have a fee depending on region chosen
9/2/2014 6:06:02 PM • Tomtom XXL GPS • 122 views • 0 helpful votes
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How do I reformat my TomTom XXL?

there is a reset button on the button
8/25/2014 4:27:01 PM • Tomtom XXL GPS • 128 views • 0 helpful votes
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How do I reinstall from scratch to my TomTom XXL?

use the software when you plug it into computer
8/25/2014 4:24:47 PM • Tomtom XXL GPS • 72 views • 0 helpful votes
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Carnt get spanish speaking on tomtom

Reinstall the voice via tomtom HOME
8/28/2014 4:04:03 PM • Tomtom XXL GPS • 66 views • 0 helpful votes
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When i turn my tomtom on i only see tomtom anf symbol

If it doesn't continue to show the license and owner screen, it means that the TomTom (navigation) software is not running properly. Often it means that the software is corrupt, and it has to be repaired or replaced. If you are able to connect the TomTom device to a computer (using the USB port), select the TomTom disk, right click and select Properties, and run the TOOLs to check and repair the (TomTom) disk. After completing the repair, disconnect it (from the computer), restart the TomTom - turn it off and turn it back on, and see if you get it going normally. If not, you'll need to restore your navigation software from your backup and see if it works. Or you can download the navigation software from the TomTom website and copy it onto your GPS device.
8/8/2014 9:24:26 AM • Tomtom XXL GPS • 76 views • 0 helpful votes
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Why does xxl hang on name/address after automatic update

That model may not have sufficent memory to accomadate the upgrades clear out your addresses and redo the adress pages if your putting in old adresses from old version. The stored addresses could be looking for the outdated info thats not in the system any more I would try reinstalling all your previous addresses or cmpletly dumping your adress book an put in new addresses after update If you need further help, I’m available over the phone at https://www.6ya.com/expert/robert_c7b5aba9012a13b2
6/24/2014 1:04:05 AM • Tomtom XXL GPS • 124 views • 1 helpful votes
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My tomtom confuses East with West. What should I do?

reboot the system hard restart not soft restart it will reload the hole system to factory new
6/4/2014 2:07:26 PM • Tomtom XXL GPS • 37 views • 0 helpful votes
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Where is reset button on tomtom 550xxl

Go into settings and select restore to factory settings
3/16/2014 3:36:37 PM • Tomtom XXL 540S... • 118 views • 0 helpful votes
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Unable to access keyboard to enter destination

Faulty touchpad needs to be replaced. compu-sat.co.uk
2/24/2014 8:24:47 PM • Tomtom XXL 540TM... • 65 views • 1 helpful votes
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Touch wont work

XXL 5inch new touch pad will cost 44.99 inclusive of return p&p. compu-sat.co.uk
3/4/2014 4:57:53 PM • Tomtom XXL GPS • 50 views • 0 helpful votes
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Screen does not work

all models are different, which have you got
3/4/2014 6:01:34 PM • Tomtom XXL GPS • 32 views • 0 helpful votes
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