Tomtom One - Recent Questions, Troubleshooting & Support


There's a possibility that the navigation software is corrupted.
Have you tried to recover it from your backup (on your computer) ?
Otherwise, you'll want to use TomTom Home to see if you can download and re-install the software from the tomtom webiste.
Recently, TomTom has decided to limit/stop support (including software/maps, etc.) for certain (older) models of TomTom GPS. If your model is one of those, you're out of luck. TomTom is trying to have you buy a new model.

Tomtom ONE GPS... | Answered on Jun 30, 2019


There's a possibility that the navigation software is corrupted.
Have you tried to recover it from your backup (on your computer) ?
Otherwise, you'll want to use TomTom Home (or MyDrive Connect) to see if you can download and re-install the software from the tomtom webiste.
Recently, TomTom has decided to limit/stop support (including software/maps, etc.) for certain (older) models of TomTom GPS. If your model is one of those, you're out of luck. TomTom is trying to have you buy a new model.

Tomtom ONE GPS... | Answered on Jun 30, 2019


Here's the solution to your problem:
> Tap the "Change preferences" icon
> Tap the Arrow Icon until you reach the screen with the "Set Clock" Icon
> Tap how you would like the time displayed
> Tap done
> Set the correct time to display
> Tap Done

This will set the new time on your unit.

Tomtom ONE GPS... | Answered on Jun 16, 2019


The activation code for the unit and map details supplied is

T2JT3 HX6ZC GBYQG

This code will only work on this unit.

If you have a different unit or v6 map, submit the details and I will help if i can

Please rate and remember to say thanks

Tomtom ONE 3rd... | Answered on May 22, 2019


There are no India maps for tomtom. For India maps you may use Mapking, SatNav or MapMyIndia (best maps but with lousy software).

Tomtom One... | Answered on May 09, 2019


Go to TOM TOM´s homepage http://www.tomtom.com/services/
Connect the GPS unit to the PC using the USB2 connection.
You will be given the possibility to restore the unit´s files. This takes a while, but it solved the problem for me.

Tomtom ONE GPS... | Answered on Apr 25, 2019


I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.

Cheers

Tomtom One XL... | Answered on Apr 20, 2019


It sounds like the TomTom isn't able to boot up. This may be due to a software or data issue.
Have you tried to (use HOME on your computer to) connect to the TomTom server ? to update the software/data, and/or tried to restore the software / data with the (previously) backed-up copy (that you had previously saved on your computer) ?

Tomtom One GPS | Answered on Oct 16, 2018


It may be something stuck between the screen and the edge of the screen. When this happens with a foreign object, the screen cant sense anything because the debris is holding it down. Clean around the edge with a q-tip and window cleaner and maybe a toothpick and try again.

Tomtom ONE 140... | Answered on Feb 19, 2018


Usually, it takes longer to find the satellite signa if you are indoors, under structures and/or don't have a clear "line of sight" to the satellites in the sky, assuming you're in a (geographical) area where there's usable satellites .... e.g. not in the middle of the Ocean.
If you are not experiencing these conditions, and it still take a long time, it will help if you download and install the latest QuickGPSFix update from the TomTom website, using HOME (software).

Tomtom ONE XL... | Answered on Jan 27, 2018


You might consider using a USB cable with an angled connector. This way the stress will no longer be on the TT motherboard but more on the housing. You can find such cable on eBay.

Tomtom ONE GPS... | Answered on Jan 27, 2018


NOPE BECAUSE FIXYA CANNOT STAND PEOPLE WHO TYPE IN CAPS ALL THE TIME.

Tomtom One XL... | Answered on Jan 21, 2018


We are an English language website. please repost.

Tomtom One... | Answered on Jan 02, 2018

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