Timex Ironman - Recent Questions, Troubleshooting & Support

RTM. Read the manual. You can always do a google for your watch name make model and manual and you should get a .pdf to download and read it. It is a heart rate monitor so that heart should be on there.

You can go to any timex or watch republic stores.. show your watch, fill up request form.. and the branch will send the form to their head office.. and wait for their call. hope this will help.. this is their customer service nos. 8942035 loc 217 or 219

The heart rate is recorded at these abnormally low levels because the sensor has lost its sensibility. This can be caused by only 2 things:
1 - the battery for the watch is almost dried and its voltage has dropped so low that the sensor can't work no more. You will have to replace the battery. because your watch is a sealed type you should take it to a repair shop: they will know how to open it carefully enough as to not damage the rubber seals.; and if they can't open it without damage they will have replacement rings.
2 - the sensor itself (which basically is just a microphone that listens to the beats) is clogged by dirt. Wash the watch in hot soapy water and look very carefully for cracks in the rubber of the strap - if you find one then the sensor has been permanently damaged by the sweat that seeped in. In that case it's time for a new one.