Terk Televison & Video - Recent Questions, Troubleshooting & Support

Their should be a coax cable attached to the antenna that screws on to the threaded coax tuner input on the back of the TV... It will probably be the only threaded cable attachment point. If another tip on the cable look for the antenna in jack on the back of the TV. The rest will be HDMI or RCA inputs. After connecting the cable you will need to run the tuner setup scan on the TV from the setup function to scan for usable TV programs...

Check whether any other light sources, that energise the remote sensor inside the system. Some CCFL lamps used to home lighting can cause this.

0062 0004 0009 0135 0189 0183 0227 0456 0008 0068 0075 0141 0161

If the remote has it you try each code one at a time listed and see if any turn the unit on or off.

Basically you are not going to get good quality TV reception on an internal antenna unless you live very close to the transmitter aerial with no significant metal structures (including buildings) in the way. You may get a slight improvement by placing the antenna near a window and away from any large pieces of metal or other electrical devices, especially any with a large magnetic field (anything with a motor in it). You may improve the signal / noise ratio by making sure that you have good quality, foil screened (satelite grade) cable between your antenna and TV set.
If the building has a (shared) roof top antenna you might get a better signal, which can be boosted using an in-line signal amplifier from that - but only if it is pointed at the right transmitter. However, as you will be installing the amplifier close to your set it will (just like the amplified antenna you are using) also amplify any electrical interference picked up by the cable as it passes down through the building - including from cars outside.
However your best bet is going to be cable or satelite TV

We would be happy to help you with that. The first thing wewant to check is if the issue is affecting multiple buttons on the remote. Ifyou are having the issue with specific buttons then the remote needs to bereplaced, give us a call at 1-800-333-DISH (3474). Check if you are using thecorrect remote for the correct room, there may be a number on the bottom of theremote that tells you which room the remote should be in. If UHF, check thatyour UHF remote antenna is securely connected to the "RemoteAntenna" port on the back of your receiver and that the antenna isupright. At this point we want to re-address your remote, if issue is with theTV2 remote, bring your TV2 remote with you to TV1. Access "SystemInfo" at TV1. Using the remote that is NOT functioning, pressand release the "SAT" button then press and release the RECORDbutton on remote control. If the batteries in the remote have not beenreplaced in the past 60 days, replace the batteries. Reset the receiver byunplugging it for 10 seconds then plug it back in then re-address the remoteagain. If the remote is still not working at this point then it may be aninterference issue. If you are having issues with an infrared remote, findinterference source (backlighting or power save mode on LCD TV's, fluorescentlighting in room, or direct sunlight), eliminate, or convert remote to UHF. Ifyou are having issues with an UHF remote, find interference source (component(VCR, DVD Player, etc.) near DISH receiver), adjust UHF antenna, or distanceUHF antenna from receiver using coax cable/barrel connector. If the remote isstill not working after all these steps we need to have your remote replaced.

We really hope all these steps resolve your remote issue. Thank you for being avalued DISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

Unless you are very close to the TV transmitter aerial it is very unlikely that you will get adequate signal for digital TV with an indoor antenna. Check with your neighbours to see what they use and where the nearest transmitter is.
Unfortunately, with indoor an antenna, the amplifier also amplifies any electrical interference from other devices in the building.
First step would be to try taking it outdoors (use an extension cord to get well away from any buildings, trees or large metal objects that could block the signal).

Look for a Phillips Universal Remote. They have 3-4 depending on how many components you need to control and they are very reasonably price. In Minnesota, I find them at my local Menard's store.

Hello this is Dan Busa with DISH Network. I'm not quite sure if this is the answer you need, the way you need this set is you want the IR blaster pointing directly at the IR sensor on your receiver (the three holes by the power light) the actual extender just needs within close range of your remote.