Sunpentown Cooktops - Page 7 - Recent Questions, Troubleshooting & Support

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Contact defy for installation instructions for your model

circuit board error

Try resetting the cooker by disconnecting power for 1 minute to clear the error code. When you reconnect power and it does not clear the error, please consult a repairman.

what is the question?

Hi Tricia, I assume this is a GE unit? Check this link from Appliance Blog that deals with this problem. Appliance Repair Forums

If you don’t have owners manual, one most likely can be obtained on manufacturers website

Tthis is a generic fault code for induction cook tops, I am assuming this is the same for your Prestige unit.

1. For error code E9 or E09 on an Induction Cooktop, disconnect power for 10 seconds.
2. Turn back on again then retest the unit operation.

If these steps do not resolve the issue, you will need to contact an authorized service shop.

Rohit, this is a generic fault code for induction cook tops, I am assuming this is the same for your Prestige unit.

1. For error code E9 or E09 on an Induction Cooktop, disconnect power for 10 seconds.
2. Turn back on again then retest the unit operation.

If these steps do not resolve the issue, you will need to contact an authorized service shop.

Rohit, this is a generic fault code for induction cook tops, I am assuming this is the same for your Prestige unit.

1. For error code E9 or E09 on an Induction Cooktop, disconnect power for 10 seconds.
2. Turn back on again then retest the unit operation.

If these steps do not resolve the issue, you will need to contact an authorized service shop.

If it is an induction cooktop, some pots wont heat properly. I believe that they have to be all steel pots to work on an induction type.

you can but it will scratch it

That worked for mine doing that,,,,Thank you

way late but if not fixed here ya go... Look in the bottom right corner of your Wolf cooktop. A key symbol glows when the cooktop is locked. Press and hold the glowing key symbol for three seconds. The cooktop emits three chimes and the symbol stops glowing when the lock is switched off.Hold the key symbol down for a further three seconds to reactivate the lock.

Contact Schott https://www.schott.com/ceran/english/index.html SCHOTT CERAN the Original Cooktop Glass since 1971 https://www.schott.com/ceran/english/contact/index.html

A wiring diagram is a simple visual representation of the physical connections and physical layout of an electrical system or circuit. It shows how the electrical wires are interconnected and can also show where fixtures and components may be connected to the system. Use wiring diagrams to assist in building or manufacturing the circuit or electronic device. They are also useful for making repairs. DIY enthusiasts use wiring diagrams but they are also common in home building and auto repair. For example, a home builder will want to confirm the physical location of electrical outlets and light fixtures using a wiring diagram to avoid costly mistakes and building code violations. http://resumeplus.us

check for carbon build up --out of alignment or failure of the thermocouple

sounds like there are some malfunctions with your model, any replacements or same models shud be purchased here>> Procellular Services News Reviews and Deals Online