Sony Logo

Sony Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 15K Products
  • 478K Answers
  • 7M Views
0helpful
1answer

Code for Sony tv? I am using a universal remote Keyin RM-168E.

All about Universal Remotes and why in 2024 no one uses them!. https://www.fixya.com/support/r29872378-universal_remotes_no_facsimile_remote SONY 3 & 4 digit universal codes are 002, 000, 011, 080, 111, 006, 071, 128, 1904, 925, 0000, 0834, 0810, 1685, 1786, 1032, 1972 ..
1/6/2024 4:53:32 AM • Sony Televison &... • Answered on Jan 06, 2024
0helpful
1answer

Sony mavica fd-81 error code C: 13:01

An error -13.01 is a "disk read error". See Page 7 of service manual how to correct the problem. Sony MVC-FD83 Service Manual (Page 7 of 113) ' ManualsLib
1/3/2024 2:18:19 PM • Sony Cameras • Answered on Jan 03, 2024
0helpful
1answer

I have a Sony STR-AV770 receiver that has stopped

your question depends on how good you are at electronic diagnosis (symptom diagnosis) and how adept you are at removing and installing electronc components. first you have to determine why the amplifier has stopped working on the left channel. Make sure that the problem isn't a simple one, take the speakers off the right side and hook them to the left side and see if you get sound. If you do,, then the problem is the left speaker or left speaker wire. If you don't get sound then tyr taking the input that feeds the right channel and pluggin it into the left channel and listen for sound, if you get sound now the problem was the signal from your source not being sent down the left side.
If it still doesn't work you need to move inside the amplfier, but first, get close to the back of the amp and give a sniff, do you smell anything (a pungent burnt wire or rubber smell) if you do, the the chances are good that some components have burned out. Do you recall having a shorted speaker wire on the left side? shorted speaker wires are notorious (especailly older equipment) for burning out the final amplifer stage. If this was an expensive amp it might be worth fixing, if its not worth much then maybe you should consider religating it to use as a monophonic amplifier (one channel) you could use it to power a sub woofer in a hibryd stereo or surround sound system.
I don't know what more I can tell you at this point. If you go through the steps I outlined, and want to tell me the result I shall be glad to respond and maybe give you another direction to head in. good luck and I'm glad you are adventruous enough to want to try.
1/1/2024 6:17:24 PM • Sony Audio... • Answered on Jan 01, 2024
0helpful
1answer

Sony DSC-W830 does not charge battery

Check the charger and it's cable and confirm it is providing power for charging ? Make sure the connectors are clean and dust / rust free. For further help, see trouble shooting section of user manual Help Guide ' Top (sony.com)
1/1/2024 2:30:05 PM • Sony Cameras • Answered on Jan 01, 2024
0helpful
1answer

Power on batn red,and green light blinking note power on sony HCD-GN1200D

See page 72 of user manual. It will help. MHC-GN1200D/GN1100D (sony.com)
12/29/2023 8:14:02 PM • Sony Televison &... • Answered on Dec 29, 2023
0helpful
1answer

Stuck in remote mode no remote

I think you mean Xplod?

Sony RM-X151 Car Stereo Remote -Electronics

Amazon.com https://www.amazon.com > Sony-RM-X151-Stereo-Re... Buy Sony RM-X151 Car Stereo Remote -Electronics: Remote Controls - Amazon.com ? FREE DELIVERY possible on eligible purchases. Rating: 4.3 · ‎100 reviews · ‎US$8.99 · ‎In stock

xplod remote control for sale

eBay https://www.ebay.ca > sch Remote Control For Sony CFD-G50 CDF-G35 CFD-G30 Xplod CD Radio Cassette Recorder. Brand New. C $14.93. Was: C $15.87 6% off. Buy It Now. +C $4.12 shipping.

Support for Remotes for Car Entertainment

Sony https://www.sony.com > electronics > remote-controls-... Questions & Answers · The remote control doesn't work · How to obtain replacement parts, accessories or software for a Sony product. · The remote control is not ...

Sony Car Audio/Video Remotes for sale

eBay https://www.ebay.ca > ... > Audio/Video Remotes Get the best deals on Sony Car Audio/Video Remotes when you shop the largest online selection at eBay.com. Free shipping on many items ' Browse your ...

Sony XPLOD Car Remote Controls for sale

thumpingcarstereo.com https://www.thumpingcarstereo.com > sony > sony-xpl... Sony XPLOD replacement Remote Controls for sale. If you've lost or damaged your Sony XPLOD remote control, don't worry, you can replace it!

Wgthhk Replacement Remote Control for Sony RMT ...

Walmart https://www.walmart.ca > ... > Home Audio Remotes Wgthhk Replacement Remote Control for Sony RMT-CG50A CFD-G30 CFD-G50 CDF-G35 Xplod CD Radio Cassette-Corder. Price when purchased online.
12/29/2023 2:41:06 AM • Sony Car Audio &... • Answered on Dec 29, 2023
0helpful
1answer
0helpful
1answer

Necesito encontra el codigo para programar tv ekt

Para programar control RADOX 125-847
12/21/2023 10:59:26 PM • Sony RMT-D175A... • Answered on Dec 21, 2023
0helpful
2answers

I need a VPN app for sony NSZ-GS7 to be able to open netflix in another country?

You are not alone. The Sony is superb, but I havnt found a VPN service that can be used with this unit. You can use direct subscription services such as filmon.com or Expat Telly via the Chrome browser.
12/20/2023 3:24:31 PM • Sony NSZGS7 -... • Answered on Dec 20, 2023
0helpful
1answer
0helpful
1answer

Ps2 powers up, but disc is not spinning and

Following could be the reasons for not spinning any PS2 disc:
  • A dirty laser. Try cleaning the laser and see if it helps. If you can see crust or dust covering the laser eye, it may not be strong enough to read anything at all. If the laser looks clean, this is probably not the issue.
WATCH this video to clean lens


  • An unplugged laser cable. These things normally do not come out by themselves, but if you opened the ps2 that was spinning OK to clean the laser and/or removed the laser to clean it, plugged it in, now it's spinning 1/2 of a turn, the laser cable may not be in securely. If it is in securely, make sure it is plugged into the motherboard end properly.
  • A dead laser. On models 30001, 35001, and some 30001R, this is the most likely issue. These models are old and the original lasers were a bit unreliable.

No Spin At All If your spindle hub is NOT SPINNING AT ALL, NOT EVEN 1/2 OF A TURN, it may be bad or unplugged. A tell tale sign of it being unplugged is if you hit eject, the laser moves down the rail, and starts grinding because the PS2 keeps trying to move it down the rail even though it hit the end. There's a small switch on the spindle hub that tells the unit to stop pushing the laser because it's reached the end. Spindle hubs usually do not go bad by themselves, usually either the PS2 too a bad fall and it became bent [try spinning it by hand], or someone the cable out and put it in too many times [or incorrectly] and the silver contacts on the cable were detached.

12/16/2023 7:45:53 AM • Sony PlayStation... • Answered on Dec 16, 2023
0helpful
1answer
0helpful
1answer

Hi! I need help, my Sony Cybershot S600 suddenly stopped working, the screen is black.

Question edited for clarity and toss in some CAPS. Question moved to model category. They normally need dealer service. https://www.google.com/search?q=sony+cybershot+s600+black+screen ..
12/14/2023 6:40:21 AM • Sony Cybershot... • Answered on Dec 14, 2023
0helpful
1answer

Sony mhc rg490s stand bye flexing only

12/13/2023 1:33:18 PM • Sony Televison &... • Answered on Dec 13, 2023
0helpful
4answers

The psp runescape way!

Guide Link:
http://www.rsbot.org/vb/showthread.php?t=76184 Youtube Video proof Link:
http://www.youtube.com/watch?v=uVWS5P5XqCY
!!!MUST READ FIRST!!!
My official Guide and has a link of me playing runscape on the psp youtube video link in the guide showing proof that it works and that Iam the owner of the guide. Also who ever copies and pastes(copyrights) the guide will get there thread deleted or I will find you using my friend "google" and delete your thread. I am prepared for any of these attempts from anyone so dont even try. Also dont try selling this on ebay or else I report you and I have proof so GL. You should also register to the site, its FREE and while you register put RAMB0 as the refferer. Thanks and feel free to reply to my thread incase of any help. Some one verify this answer so that everyone from google can read this and Thanks, happy to help.
12/13/2023 6:59:35 AM • Sony PlayStation... • Answered on Dec 13, 2023
0helpful
1answer

Sony MDS-JE520 - Minidisc player. Does it play discs recorded in long play please?

Question edited for clarity.

Can a Sony MDS-JE520 play 80-minute MD's (and also ...

Reddit · r/minidisc 5 comments · 1 year ago The JE520 will not play anything recorded in MDLP, or any discs that have been converted to HiMD mode. MDLP (LP2, LP4) tracks will show up ... 4 answers · Top answer: Hello, The MDS-JE520 should have no trouble recording and playing 80-minute MDs in SP ... First I've seen around here! Sony MDS-JE520 deck. Couldn't ... Feb 24, 2023 Home Decks that can play MDLP : r/minidisc - Reddit Jan 1, 2022 Sony MDS-JE510 Not Recording : r/minidisc - Reddit Feb 20, 2022 My Sony MDS-JE500 is scratching my minidiscs while ... - Reddit Mar 10, 2023 More results from www.reddit.com Specs, Manual and Service Manual https://www.minidisc.wiki/equipment/sony/deck/mds-je520 ..
12/12/2023 5:23:00 AM • Sony Audio... • Answered on Dec 12, 2023
0helpful
1answer

Why does sony nwz-a816 mp3 media player not seem to completely shut down?

See the user manual. It will help you to find answer. NWZ-A815 / A816 / A818 (sony.com)
12/11/2023 2:12:45 PM • Sony Audio... • Answered on Dec 11, 2023
0helpful
24answers

Sony NWZ-A816 won't charge

I had the same problem my mp3 would not charge.To fix connect the mp3 to your computer with the usb cable, go to Device manger open up portable devices you should see a small yellow triangle (this is telling you some thing is wrong) right click over walkman and choose up date driver .windows will use hardware wizard on the net to fix the driver.This worked for me i hope it fixes your problem
12/11/2023 8:09:49 AM • Sony NWZ-A816... • Answered on Dec 11, 2023
0helpful
1answer

Can a Sony RDR -HX750 work with Freeview box?

If your TV or freeview box has a spare composite video, S video or DV output with audio yes.
12/2/2023 8:41:33 PM • Sony Televison &... • Answered on Dec 02, 2023
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Sony Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Sony Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...