Sony DPP - Recent Questions, Troubleshooting & Support - Page 4

Hello,
The print head on the printer is bad, you will need to contact the dealer to inform them to know how many print the printer can produce before it park off. once this known, it will help know if to replace the print head.

Take care.

Easy, take screws off casing, unclip casing around base and gently lift off.

Hi,

Thanks for giving Fixya the pleasure to solve your problem.
The reason of this problem is that the print paper and ink ribbon does not match.
Check the ink ribbon size actually loaded in the printer and select the print paper for the identical size.
For instructions on how to check the ink ribbon size and selecting the print paper, check out page 9 and 10 of this link .
Good luck and have a nice day.

well the problem is that, Mac is not supported by Sony at least not on that model, I'll give you where you can check the supported operating systems if it doesn't help at least you can see what OS will work. Click here

The Sony Support site does not list a driver for either Vista or Windows 7 (neither 32 bit nor 64 bit). If you have Win7 Pro or Ultimate, you can install the XP mode and load the driver for this printer on to that virtual machine.

I hope this helps.

Cindy Wells

i would like to thank u for your kind assistance, the problem is solved and i installed the driver.
best regards.

Sony says DPP-FP30 is compatible with Vista (both 32-bit and 64-bit) and that the printer driver is included in the Microsoft Windows Vista operating system.
However red-eye reduction, Exit Print, Auto Fine Print, enlarging preview, and reducing preview are not supported.
Check this link:
http://esupport.sony.com/US/perl/news-item.pl?&news_id=129&mdl=DPPFP30#soft1

http://esupport.sony.com/US/perl/swu-list.pl?mdl=DPPFP30 click the link directly.

I downloaded the appropriate driver for Vista windows from a website which has hundreds of different drivers and it works a treat now.

need installer lost the cd

These are following cases for this symptom.

If the access indicator flashes in green:

The data size of the image is large and it takes longer to process it for printing. Printing will start as soon as the data processing finishes.

If the paper error indicator flashes on the LCD:

The paper is jammed. Turn off the printer and turn it on again, take out the paper tray, and then remove the jammed paper from the paper outlet. If you cannot remove the jammed paper, consult with your Sony dealer or service facility.

If no indicator is lit or flashing:

The thermal head may be overheated. Leave the printer until the head cools down and the printer resumes printing.

You can pick out the manual or guide you want here:
http://safemanuals.com/zearch_652.php

Enter your model number in the search window on that page:
DPP-FP50

Hi,
The above model does not support the MAC operating system.. Have any other queries please click on the below link..
http://esupport.sony.com/US/perl/swu-list.pl?mdl=DPPFP55
Thank you.....

the printer needs a proper servicing and dust cleaning done.as there is a sensor in the printer which detects whether there is paper ,or no paper in the paper tray ,that sensor is moved from its orignal position so this problem is coming.but servicing and cleaning will help.
thanks

you may have a faulty Thermal element, sounds like a cold spot in the middle of the print head is messing up your photo. If this is in warranty or is new get them to replace it

Question edited for a lot more clarity. Great Question. Press Menu Button for 10 seconds.

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