Smeg Recent Questions, Troubleshooting Help & Support

Wrong usage

Pull it out and tip it on its front and you should be able to work from underneath, or remove the side panel. This appears to be an Australian model. We are in North America, so this link should work better for you. https://www.google.com/search?q=smeg+dwau6214x+drain+hose+replacement ..

Check if the oven timer is on auto mode. If it is, turn it on to manual mode . Remove the power cable from the outlet and wait for 20 minutes. As you plug your oven back in, the oven timer should reset as well . Hold the timer buttons down at the same time to reset the timer . Meter the thermostat out and see if it's open circuit . Take the top off and inspect the selector switch and see if there are any signs of burning on the switch . How to Repair ' Smeg duel fuel range cooker A1-7 Oven not working. (how-to-repair.com)

Hi Maria! I have the same problem. Suddenly on display appears "Lamp" message, but it works well. The intern light turn off. After some seconds the light turn on...

Question moved from Cars and Trucks category. It may be that the water inlet valve that has failed, but it could also be that the main control board has failed. Due to the cost of boards, I would suggest you get professional diagnosis from a Smeg technician.

Question edited for clarity. The thermocouple safely device needs replacing. It's job is to make sure there is a good pilot flame before opening the main burner valve. When they fail, the flame goes out. You can try holding the knob longer, or just call for service and have it replaced. It is a gas appliance so should only be worked on by a gas certified technician. It is a fast job, in and out in 30 minutes, so call out plus the part. ..

It sounds like you're experiencing multiple issues with your Smeg DWAU6D15XT dishwasher. The combination of non-responsive control buttons, unusual display behavior, and a stuck door mechanism could indicate a few different issues. Here are some troubleshooting steps you can try: 1. **Power Reset:** You've already attempted this step, but it's worth mentioning again. Turning off the dishwasher at the wall for an extended period (such as overnight) can sometimes help reset electronic components. 2. **Check for Jammed Door Mechanism:** If the door won't close properly, it's possible that something is obstructing the door mechanism. Check for any objects or debris around the door or hinges that might be causing the issue. Gently clear any obstructions and try closing the door again. 3. **Check for Water Leaks:** Sometimes, water leaks can trigger safety mechanisms that prevent the dishwasher from operating. Look for signs of water around the base of the dishwasher and address any leaks you find. 4. **Check Child Lock Feature:** Some dishwashers have a child lock feature that can prevent the control buttons from responding. Check the user manual to see if your model has this feature and how to toggle it on or off. 5. **Inspect Door Latch:** The door latch is a crucial component for proper operation. Ensure that the latch is not damaged or misaligned. If it's not engaging properly, it can prevent the door from closing securely. 6. **Circuit Breaker:** Check the circuit breaker that supplies power to the dishwasher. If it has tripped, reset it and see if the dishwasher responds. 7. **Error Codes:** Some dishwashers display error codes when they encounter issues. Refer to the user manual for your dishwasher to interpret any error codes being displayed. 8. **Service Call:** If none of the above steps resolve the issues, it's advisable to contact Smeg's customer support or a professional appliance technician. They can diagnose and address more complex issues that require specialized knowledge and tools. Before attempting any repairs, make sure to unplug the dishwasher or turn off its power supply to ensure your safety. If you're unsure about any aspect of troubleshooting or repair, it's best to seek professional assistance.

It sounds like you're experiencing an issue with your SMEG DS96MFA7 oven where a noise occurs after some time of operation and continues even after the oven is turned off. Since you've already replaced the cooling fan and the noise persists, there are a few possibilities to consider:

1. Heating Element: The heating element in your oven might be expanding and contracting as it heats up and cools down during operation. This can sometimes create noises, especially if the element has developed some internal damage.
2. Cooling Fan Motor: While you've replaced the cooling fan, it's possible that the noise is coming from a different part of the fan assembly or from the fan motor itself. The noise might be due to vibrations, a misaligned part, or a problem with the motor bearings.
3. Exhaust Fan or Circulation Fan: Some ovens have additional fans for exhaust or circulation purposes. If your oven has these fans, they might be causing the noise. Check if there are any additional fans present and inspect them for any issues.
4. Expansion and Contraction: As the oven heats up during use and then cools down after being turned off, various components inside the oven can expand and contract. This can sometimes result in creaking or popping noises. This could include metal components, panels, or other parts.
5. Loose or Vibrating Components: Check for any loose or vibrating components within the oven. Even a small loose panel or part can generate a significant amount of noise, especially as it vibrates against other surfaces.
6. Gas Ignition System: If your oven uses gas, the ignition system could be causing clicking or ticking noises as it ignites and heats up.
7. Electrical Components: Certain electrical components, such as relays or transformers, could also be causing the noise if they are malfunctioning or vibrating excessively.

Since diagnosing the exact source of the noise can be challenging, especially without being able to inspect the oven in person, I recommend the following steps:

1. Carefully Inspect: When the noise occurs, try to pinpoint its source by listening closely and observing the oven's components. This might give you a better idea of where the noise is coming from.
2. Contact Professional Help: If the noise persists and is affecting the functionality of the oven, it's advisable to contact a professional appliance repair technician. They have the expertise and tools to diagnose and fix the issue accurately.

https://www.hunker.com/13408989/how-to-reset-a-smeg-dishwasher It must be the open and close Quickly that makes this work.

There are several reasons why a washing machine may pause during a wash cycle. One possible reason is an unbalanced load. If the load is not distributed evenly in the drum, the machine may pause to redistribute the load and prevent damage to the drum or other components. Another possible reason is a clogged filter or drain hose, which can cause the machine to pause as it tries to drain water from the drum. In the case of the SMEG model WMI-12C7, repeat pausing during wash cycles could be caused by a malfunctioning sensor or control board. These components are responsible for monitoring and regulating various aspects of the wash cycle, such as water level, temperature, and spin speed. If one of these components is faulty, it may cause the machine to pause or stop unexpectedly. To resolve this problem, it is recommended to first check for any obvious issues such as an unbalanced load or clogged filter. If these do not appear to be the problem, it may be necessary to call a professional repair service to diagnose and fix any issues with the sensor or control board. In addition, it is important to properly maintain and care for your washing machine to prevent future issues. This includes regularly cleaning the filter and drain hose, avoiding overloading the machine, and using only recommended detergents and settings.

It is a high-end appliance and that sounds like a control board issue. They are expensive, so correct diagnosis is important. Call for dealer service. https://www.google.com/search?q=smeg+oven+service+near+me ..

could be dirt or rubbish buildup in the small ducts that take cold air up to the top of the fridge.

Hi Ross, The error code E A on your Smeg induction cooktop indicates a communication error between the electronics of the cooktop and the specific burner. This could be caused by a fault in the electronics of the burner, a wiring issue, or a problem with the main control board of the cooktop. You can try to reset the cooktop by turning off the power supply to it and then turning it back on after a few minutes. If the error code persists, it is recommended to contact Smeg customer service or a certified technician for assistance in diagnosing and repairing the issue.

possible bad temp sensor

notify them or do an online parts search

Hello Ron, If you have already replaced the thermostat unit and both heating elements, and the indicator light is coming on and the fans are running, but the oven is still not heating up, here are some additional troubleshooting steps you could try:

1. Check the wiring connections: Ensure that all wiring connections are secure and properly connected. Loose or faulty connections can prevent the oven from heating up.
2. Check the oven control board: The control board regulates the power to the oven elements. If it is faulty, it may prevent the elements from heating up. You can test the control board using a multimeter or by having it professionally checked and repaired or replaced.
3. Check the thermal fuse: Some ovens have a thermal fuse that protects the oven from overheating. If the thermal fuse has blown, it can prevent the oven from heating up. You can test the thermal fuse with a multimeter and replace it if necessary.
4. Check the temperature sensor: The temperature sensor is responsible for monitoring the temperature inside the oven. If it is faulty, it may prevent the oven from heating up. You can test the temperature sensor with a multimeter and replace it if necessary.

If none of these steps resolves the issue, it may be best to contact a professional repair service or the manufacturer for further assistance.

As an AI language model, I do not have access to specific product information or wiring diagrams. It is important to obtain the correct wiring diagram for your specific model of gas stove to ensure proper and safe installation. I recommend consulting the user manual or contacting the manufacturer or a licensed electrician for assistance.

possible bad heating element