SimpleTech Simpledrive - Recent Questions, Troubleshooting & Support


Typically points to a hard drive failure. These normally happen without much warning. Have you contacted the manufacturer tech support?

SimpleTech 100GB... | Answered on Feb 23, 2018


Hi, not sure about this one, you could try looking at the external hard drive, it should have small connoctors at rear, near power cables, the conectors should be configured for a "slave", if its wrong, computer is trying to look for opperating system, and cant, pannicks, & sulks.
The external drive should now come up, d: or e: or f: or h: or whatever!
Hope this helps.

SimpleTech... | Answered on Jan 03, 2018


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SimpleTech... | Answered on Dec 22, 2017


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SimpleTech 500GB... | Answered on Dec 20, 2017


WOW! Really painful!

CREATE a "backup" folder on your GOOD drive first.

Try this... YOU are trying to get your Hitachi drive to boot and READ! So PLACE your Hitachi Drive in GIVEN position and RETRY booting each time...

VERTICAL (connectors UP).. then connectors down. Will it boot and ACCESS? Try PC board UP, etc, etc... EVERY position you can think of... REBOOTING each time you re-position...

Hopefully ONE of those positions WILL allow you to ACCESS your Hitachi!! As soon as you can, SAVING your most important things first.

IF ALL ELSE FAILS...
Take a look at the photo below... See the chrome 'arm' above the stacked disk(s)? You want to BANG the disk into your palm and hopefully 'free' that "arm" to access your drive again freely! Amigo ~ THIS IS a last resort...

But finally ~ it is written on the Pyramid Walls... BACK IT UP!

Anthony

drive-jekgp1zrad54h2e1ud0shnw3-2-0.jpg

SimpleTech by... | Answered on Dec 15, 2017


May seem like a silly question you are not booting up computer with ext drive still plugged in are you?
i am assuming your operating system is on the internal drive.
if so don't have the external plugged in when you start up.

SimpleTech... | Answered on Dec 09, 2017


If it started making noise it could be a bad hard drive. To test try to put your HDD to another pc and see if it sees your photos if it does back them up to google drive or One drive. if it does not most likely your hard drive had stopped working sorry please vote me 10 if I have answered your question

SimpleTech... | Answered on Dec 04, 2017


I have used CCLEANER for many years and never had a problem. That does not mean someone else might not. But being as you have to use CCLEANER from within Windows, it is highly unlikely you do not have a recognized file system. It kind of sounds like possibly you have CCLEANER set to open on a different drive than the one Windows is on.

SimpleTech... | Answered on Dec 03, 2017


You may have a corrupted external hard drive. Often, corrupted means your files are still there, but the directory on the drive is mesed up, and the files cannot be found. If you are on a Windows PC, right click on the drive in File Explorer. Then choose Properties / Tools / Error Checking / Check. This should find and fix basic problems on the drive. Before that though, just try the external drive connected to another USB port, and if you have one, using another connecting cable, just to rule out problems with these items.

SimpleTech 320GB... | Answered on Nov 13, 2017


well not automatically most ext drives come with a software utility to make the restore function can be done with windows backup as well takes a bit of time but usually works well

SimpleTech... | Answered on Oct 08, 2017


If you click on the apple logo, top left of scree, select force quit and then click eject.
Disconnect the drive and reconnect it. Wait for the drive to show in Disk Utility and select Mount for use in your Mac. Not Dos!

SimpleTech... | Answered on Sep 30, 2017

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