Sharper Image Optics - Recent Questions, Troubleshooting & Support

what's the exact model no?

Go onto the www.Sharperimage.com web site if you look it will tell you that Sharperimage are in receivership but they do point you in the direction of a support comapny called N.E.W.

In reality you should be able to buy those leads from any decent camera shop or a place like Tandy

It is common for binoculars to have one independently focusable eyepiece.  If one eyepiece can be rotated, then that is the case.
If that is the case, focus through the one that DOES NOT rotate using the center control until you get a sharp image on that side.  Then rotate the eyepiece on the blurry side until the blurry side is sharp.  If you succeed at this, from henceforth the center control will focus both eyes adequately

Try This website:

http://www.mscustomercare.com/

Hello.
You have to have a cd software that is supported by mac.
You can check from the official website of the brand and see if there's any drivers or cd available for Mac.

An eyecup doesn't change the image sharpness. Have you lost one and need a replacement?

jes