Seiko Home - Recent Questions, Troubleshooting & Support

Question edited for clarity, 'make model (what it is)'. Question moved from Video Consoles to make model category. I am having difficulty finding a manual, but as I understand it there is a switch for you can switch off chimes and movement at night when you go to bed. https://www.google.com/search?q=Seiko+qxm123brh+instructions Ask Seiko Support direct.. https://www.seikoclocksusa.com/support/manuals/ ..

Question edited for clarity and spelling of 'Octagon'. Question moved from Motorcycles! No manual and nothing about this button, but try pushing it a second time as it may toggle. https://www.google.com/search?q=Seiko+Octagon+QEJ105G+manual ..

I'm not sure if you still have your clock but I just fixed mine, same issues as yours, if you open the back up and there are two black little boxes, the left box controls the face opening and closing, take the two screws off the opposite corners, the white independent wheel has worn the whole larger, so I glued like a little brass piece yo ouch the stem of the wheel back in the original whole just make sure you don't get glue in stem, the piece you glue should be glued in the opposite side, we used gorilla glue, Just a small dab

To test your Seiko Melodies in Motion Clock:

1) Check the volume knob in the back of the Seiko clock to make sure the volume has not been adjusted all the way down.
2) Make sure the on / off switch is set to on.
3) If it is extremely dark in the room, the clock will not play, it has a light sensor. Make sure the room is well lit.
4) There are separate batteries usually that operate the clock and the music. Change the batteries paying special attention to any acid / corrosion caused by old batteries. Clean out any acid and it should play. Also, be careful not to touch the positive or negative contacts on the new batteries, as this could inhibit proper connection.

If you have done each step above and it is still not operating, your clock is defective. Contact Seiko Service Center directly at: 800-722-4452 extension 3.

If you have had the clock less than a year, and it was purchased from an authorized dealer, it is under warranty, and any repairs will be free. Otherwise, there may be a charge for the repair.

I have seen a similar type of clock whos' owner wanted to silence the alarm and I found that there was a small switch (unmarked) which turend off the striking feature.

Perhaps yours is the same; look for a switch on the back or the bottom.

Mine does the same thing. It plays the intro and starts the melody then goes back to the intro. I've changed batteries. If I move the song selection switch I can get it to work but only for a while.

I sent my clock off to Seiko for repair, useless, they said it was in the circuitry. I had them send my clock back. I ordered a new gear box $2.00, replaced that, it will work as long as it's flat. If you look you can see how the clock cycles I made sure it was "locked" in (you can hand force it) then I removed one of the gears so it doesn't cycle down but stays in the up position at all times. Music plays, lights go, just no motion now. Call Seiko for replacement battery cover.

Turn the minute hand until the 16 westminster chime operate and then the hour strikes. Remove the minute hand and simple put it back on at the 12 o-clock position. The chimes should now be in sync.

Fred

It is normal for the average wall clock. Of course, this can be adjusted, but without watch/clockmaking knowledge it is impossible, because first you need to find out which part of the movement is causing early chiming - and there are plenty of them.
Super fine adjustment can be found only in top of the range clocks. Hundreds of hours of craftsmenship are spent to adjust and fine tune them. That's why they cost a fortune.
If you can not live with that early chiming, you have to bring your clock down to the watch/clock repair shop and ask for help. Be ready to pay quite a money, as this job takes the skill and a lot of time.

Rate me, please.

change the batteries

Pressing the red button advances the chime count by one. Continue to advanced the chime count until it matched the hour shown on the clock face.

The next time it chimes multiple times turn the hour hand clockwise until it is pointing at the number of times it gonged. Next take off the dial nut off (make sure to put it in a plastic bag because they can be hard to replace) and turn the minute hand until it chimes signaling 15 minutes after. Now put the minute hand back on pointing to 3 o'clock and replace your dial nut and you are all set. Fix Clock That Gongs Wrong

I would take it to a clock repair shop. UsedClockParts.com

The next time it chimes multiple times turn the hour hand clockwise until it is pointing at the number of times it gonged. Next take off the dial nut off (make sure to put it in a plastic bag because they can be hard to replace) and turn the minute hand until it chimes signaling 15 minutes after. Now put the minute hand back on pointing to 3 o'clock and replace your dial nut and you are all set. Fix Clock That Gongs Wrong

When was the last time it was serviced? The movement probably needs a good cleaning and/or oiling. UsedClockParts.com

I would take it to a clock repair shop. UsedClockParts.com

I would take it to a clock repair shop. UsedClockParts.com

The next time it chimes multiple times turn the hour hand clockwise until it is pointing at the number of times it gonged. Next take off the dial nut off (make sure to put it in a plastic bag because they can be hard to replace) and turn the minute hand until it chimes signaling 15 minutes after. Now put the minute hand back on pointing to 3 o'clock and replace your dial nut and you are all set. http://usedclockparts.com/8-clock-movement-repairs/14-fix-a-clock-that-gongs-wrong