Sapphire Computers & Internet - Recent Questions, Troubleshooting & Support

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3answers

Is there anyone who knows

There is no reason why this graphics card should not be working. The Gigabyte GA-P35-DS3 has a PCI-Express 16x slot. The HD6870 requires at least 194W at idle and 320W under load (when playing games or video encoding). This leads me to believe that maybe the card isn't getting enough power.

The HD6870 needs 2X 6pin power plugs as show below directly from your power supply.
slasher_x_9.jpg
Motherboard power is not enough so make sure you have connected these plugs firmly and that your power supply has the relevant plugs.

If your power supply doesn't have two 6 pin power plugs then you can use the molex to 6pin coverters that came in the HD6870 package shown below.
slasher_x_10.jpg
10/9/2019 2:37:06 AM • Sapphire RADEON... • Answered on Oct 09, 2019
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2answers

Windows Crash when I install Sapphire HD6670 Drivers

the graphics card is faulty
3/3/2017 2:35:39 AM • Sapphire RADEON... • Answered on Mar 03, 2017
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1answer

Driver download

have you tried downloading from AMD? http://support.amd.com/en-us/download Try the auto detect utility or put in your card's model to find the drivers.
2/23/2015 7:52:05 PM • Sapphire RADEON... • Answered on Feb 23, 2015
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1answer

How do I cancel my membership to sapphire

You need to contact what ever sapphire is ? there would be a support page on their web site or a contact link somewhere on their web page. Not sure what sapphire you are referring to is ? Is it Achocol or is it a graphics card or something else ?
11/2/2014 11:14:33 PM • Sapphire... • Answered on Nov 02, 2014
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2answers

Why can I not get on facebook

Wait, what exactly is your problem?
5/28/2014 6:31:38 PM • Sapphire RADEON... • Answered on May 28, 2014
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1answer

Top of my page isn't showing what can I do so that it shows. I already try the zoom that's not the problem

Have you tried the scaling options in the amd catalyst control center
5/8/2014 4:49:13 AM • Sapphire RADEON... • Answered on May 08, 2014
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E193 fpc drivers

Be the first to answer 4/11/2014 3:31:36 AM • Sapphire... • Posted on Apr 11, 2014Be the first to answer
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1answer

My computer won't detact ati radeon x700

please check the compatibility of your motherboard / graphic card.
1/28/2014 6:30:23 AM • Sapphire... • Answered on Jan 28, 2014
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1answer

HD6870 DVI

Use the manufacturer's utility to check the temps. I would first swap out the DVI cable to make sure that isn't the issue. Then try a different monitor/TV to eliminate those as the problems. If you have onboard VGA you could also switch to onboard VGA to make sure the cable is good as well as the monitor.
1/8/2014 10:37:47 AM • Sapphire... • Answered on Jan 08, 2014
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1answer

I purchase a new Sapphire

dude you just need to update the bios !!!! to latest 1.53.version... on the official site of motherboard are the steps on how to do it!! Here is the link to the version http://europe.asrock.com/downloadsite/bios/775/Wolfdale1333-D667(1.53).zip and here is the link of the asrock page http://www.asrock.com/mb/Intel/Wolfdale1333-D667/?cat=Download&os=All
12/9/2013 10:28:40 PM • Sapphire RADEON... • Answered on Dec 09, 2013
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1answer

I cannot find anywhere that I can Download a PDS Manual for Sapphire Black X58 Motherboard Model PB-C17S41x58

If you need the PDF manual it is available for free online.
12/2/2013 8:22:27 PM • Sapphire... • Answered on Dec 02, 2013
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1answer

Nearest repair center

Your graphic card got faulty pins or it must been overheated. Try using it after 6 hours after resetting CMOS.
11/12/2013 7:26:29 AM • Sapphire... • Answered on Nov 12, 2013
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1answer

After installing new ATI HD4670 video card on my

HelloIs this new video card the only video source on the PC (i.e. there is no other VGA connections on the PC)? Without knowing the make and model of the PC, I will list the most common issue when replacing the video card in a PC. 1. Connect the monitor to each available VGA connection and boot the computer - to see if any VGA output is working2. When you find a working VGA output, go into BIOS and change the VIDEO settings to either allow BOTH the onboard and add in video OR allow the add in video only. Save the changes and turn the computer off.3. Move the video cable to the add in video card, turn the computer on and see if the BIOS is using the new Video card
11/3/2013 10:53:13 PM • Sapphire ATI... • Answered on Nov 03, 2013
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1answer

Distortion on display picture

Try installing the latest video card drivers for the GPU.http://support.amd.com/en-us/downloadStep 1: Desktop graphicsStep 2: ATI Radoen 7xxx (Legacy)Step 3: Radeon 7000 SeriesStep 4: select your current version of windowsClick "Display Results"
10/22/2013 12:47:57 AM • Sapphire RADEON... • Answered on Oct 22, 2013
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