Sanyo Xacti - Recent Questions, Troubleshooting & Support - Page 8

0helpful
1answer

I dropped my camera and

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
2/22/2011 12:25:00 AM • Sanyo Xacti... • Answered on Feb 22, 2011
0helpful
1answer

Does this camera take sd-cards or xd cards

Hello
it will accept SD Card, for more information check this link
Good Luck
2/15/2011 12:46:12 PM • Sanyo Xacti... • Answered on Feb 15, 2011
0helpful
1answer

Blurry images, and a lens error code. what can I

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea
2/13/2011 2:35:12 PM • Sanyo Xacti... • Answered on Feb 13, 2011
0helpful
1answer

Won't turn on despite new batteries fitted

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea
2/11/2011 12:46:08 AM • Sanyo Xacti S650... • Answered on Feb 11, 2011
0helpful
1answer

Camera shuts off after a moment when turned on

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea
2/9/2011 9:55:04 PM • Sanyo Xacti... • Answered on Feb 09, 2011
0helpful
1answer

My Sanyo camera has 2

Hello Kitomari4

OK, the fact that you only notice the the lines and spots on the lcd itself, means that the lcd itself is damaged. This is most likely due to an internal crack on the lcd. I would suggest you get the screen replaced at your nearest camera repair centre.

Please feel free to let me know if you need ant further assistance.

Kind regards
Lock123
2/6/2011 8:25:22 PM • Sanyo Xacti... • Answered on Feb 06, 2011
0helpful
1answer

Sanyo S770 lens won't retract on shut off and

Lens error happens during the lens guide pin wrong movement. Please try these below and let me know.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated
2/6/2011 6:57:11 PM • Sanyo Xacti... • Answered on Feb 06, 2011
0helpful
1answer

Is SDHC cards with 4

Sorry, your camera is not compatible with SDHC. My best advice to you is to find a 2Gb card and be certain it does not say SDHC on it.
2/5/2011 5:53:27 AM • Sanyo Xacti E6... • Answered on Feb 05, 2011
0helpful
1answer

My cemara works properly bun can not take picturs

chek the memory

if reqiuired...delete all the pics and then re-try

else change the memory card

do let me know...if u r getting any error msg
2/2/2011 8:53:45 AM • Sanyo Xacti... • Answered on Feb 02, 2011
0answers
0helpful
1answer

Sanyo optical 3 x zoom s70 problem of no zoom out

Hi there the question is not much clear. But i will inform you 1st the if you connect the USB with camera you can't operate the camera for photo taking . So zoom not working. But if you mean that as normally when you try to click photo with out USB connection but that time zoom or lens not working then try to do this.
Please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success.
1/27/2011 4:22:02 PM • Sanyo Xacti S70... • Answered on Jan 27, 2011
0answers
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