Sanyo Xacti - Recent Questions, Troubleshooting & Support - Page 6

This is what the Sanyo CG9 Users Manual has to say about viewing videos taken with the camera:

"About video clip files recorded with this camera
You can use Apple’s QuickTime to play back video clips on a computer.
Playback may be possible using other software that supports the ISO
standard MPEG-4 AVC/H.264 (AAC audio)."

Apple Quicktime downloads are available here.

Buried in the Sanyo Xacti GC9 Users Manual is a description of how to download the software required. (Page 167 lists the steps to access the weblink stored in the camera.)

Here is Sanyo's Support Page for the CG9.

The shorter answer is that the videos are apple quicktime .MOV format, so you need to install free quicktime drivers from here to view them.

The problem is the view finder cable ,it must have got broken as it gets hard after some time. good luck

Hi!
It's most likely a damaged LCD cable which goes through the hinge - happens to many camcorders. You will have to contact your local Sanyo service center. I replace these cables for Sony camcorders every day.

Sorry for the bad news, but hope this helps.

Tom

I guess there's only so much room for videos on the internal memory... I did a full format, problem solved!

Use a separate card reader to download your videos.

there should be a little swith on the side of the card. switch to the opposite and then try

It is by design. I guess Sanyo cut corners in some places and all of the Xacti cameras AFAIK have that problem, they DO NOT save custom settings. so you have to redo your settings every time to turn it on

you have to lift it by the end just a little and it pops out

Friend is it possible that u r card is corrupted so plz contact the shop where bay this and return it .. and take a new one replaced by it

http://www.pricecomparehelp.com/page/4209.html
-sultan

if you have a later version of movie make you wont be able to get the sound from the video you need to extract the audio from the video import the video and then import the audio

if u need any help please pm me... =]

Had the same problem. It nearly drove me mad, however, the fix seems quite simple. The screen in playback mode seemed to be fine but if I swithed to record or photo mode I just got a black screen. I could see some pixel movement so I figured the screen was okay and that the iris was the problem.

Anyway, to fix it I simply gave a few sharp taps on the camera body near the lens. This unstuck the iris and I was greeted with a clear image in the LCD viewfinder. The camera now works fine.

By the way, this seems to be a fairly common problem with a lot of the different models and not just limited to this one.

Hope this helps.

I'm from USA and we have 1 year warranty for these products. The problem you are encountering is on the main circuit board. This model has one board controlling most of the functions and our techs were not successful repairing it. Because of compact design and machine mounted parts it is recomended for replacement. Sanyo should replace it under manufacturer's warranty if it has been only few months. Sorry we couldn't give you better news. good luck -James

try burning onto a dvd from adobe then manually uploading the footage from the dvd to the movie maker. Sometimes movie maker will not do auto if footage is out of focus....balance....or is too shakey.

You can try Nero 8 (www.nero.com) which has a cool player (Nero Showtime) and a user friendly transcoding/DVD authoring tool (Nero Vision) to offer. You may also consider Videolan VLC (www.videolan.org) which is free, open source, less user-friendly but it supports batch file conversion -- a realloy cool features when you have a dozen+ video files to convert.

636 091 6944-E There u go!

Click on the link above, save the document an your pc,
Its a PDF-file

Good luck

PLEASE rate my help for you

Nic

Make sure you are connecting directly to the computer's USB port, not through a hub. Try disconnecting other USB devices before plugging in the camera. Check the manufacturer's website for updaded drivers: if all else fails, a reinstall of the camera's drivers may be in order.