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Hello, Steve -

There is more than one provider of prison commissary MP3 players.

I believe the Federal Bureau of Prisons SanDisk MP3 players (and the music for them) are sold through Advanced Technology Group (ATG). Regarding the ATG Federal prison provided MP3 player, see the information here:

On that page, choose the link for Working MP3 Player Released Inmate. Note: You will need Adobe Acrobat Reader software (free.) The document for that link is a PDF document. Follow the instructions provided in the 2-page PDF document.

In case you need to contact ATG Reset Service (where you will send your MP3 for release of the player and downloaded music), this is the telephone number:
and this is the email address:
Source of phone # and email address:
Better Business Bureau

Best wishes.

SanDisk Audio... | 56 views | 0 helpful votes

Commonly used battery types can become unrechargeable.

SanDisk Audio... | 159 views | 0 helpful votes

the speed is more often the nod limited by the device the flash drive is connected to no the drive itself. there isn't much you can do but wait if it's being slow.

SanDisk... | 207 views | 0 helpful votes

Time to purchase a new one then.

SanDisk... | 325 views | 0 helpful votes

I know of no way to over come this.

SanDisk... | 24 views | 0 helpful votes

Tried a new CABLE yet?

Go to GOOGLE and search for:
"sandisk clip jam troubleshooting"...

Sorry, there are only 43,200 hits on the topic.
sandisk clip jam troubleshooting Google Search


SanDisk Audio... | 75 views | 0 helpful votes

Remove write protection from Sandisk pen drive with write protection removal software. Double-click on the WriteProtect value in the right-hand pane of Regedit.exe. Change the Value data from 1 to 0 and click OK to save the change. Close Regedit and restart your computer.

SanDisk... | 206 views | 0 helpful votes

connect with USB cable, go to file explores and right click icon and format or you can open device and delete songs individually

SanDisk Audio... | 36 views | 0 helpful votes

If it's Bluetooth / Wifi, you have to pair them first.

Are you 100% sure it's a flash?

If it has a usb port, then it could be a bluetooth or Wifi (wireless communications connection) dongle, not a storage flash drive.

A bluetooth dongle will usually have the double W symbol similar to a spiky 8.

If Bluetooth / Wifi:.....
USB has 4 pins - outer 2 are power to the device, while the inner 2 pins carry data traffic only.
Therefore a BT device, Wifi and a flash storage drive need to be connected to USB for powering its circuit board and relaying data.

Try this if BlueTooth:
Switch ON bluetooth on both devices (flash may have a button / switch, or not), most just use "Remove Device" "Safe to Remove" then yank it out to switch off (as no 5V USB BUS power = 0).
Plugging in powers it up. It's functions are controlled via PC's BT menu.

With BT Flash plugged in, go to your computers device settings or the taskbar may have a BT symbol (like two face-to-face W's).

After switching computer BT on, select "search for devices" or similar, depending on your OS.

It may find several BT devices in your area.

Other BT devices such as Mobile Phone can also find a computer dongle by using the external device's menu to "search" while computer is made "visible" (also vice versa).

SanDisk... | 161 views | 0 helpful votes

If you just bought this card, send it to the seller for a replacement. Or you can try to Remove Write Protection from SD Card by yourself.

SanDisk 2GB... | 455 views | 0 helpful votes

-Plug it into computer.
-Open it then delete what you want to.

Good luck and enjoy.

Mai Lor

SanDisk Audio... | 22 views | 0 helpful votes

go to computer direct the pointer to this pc right click and select (manage) it will take you to computer management select disc management and select the location of the drive you want format

SanDisk 2GB... | 375 views | 0 helpful votes

download a free program called card recovery pro. It will get as many pictures as it can.

SanDisk 2GB... | 286 views | 0 helpful votes

Look in Device Manager and see if any USB ports need a driver update. Please click Comment to reply.

SanDisk 2GB... | 138 views | 0 helpful votes

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