SanDisk Recent Questions, Troubleshooting Help & Support

This sounds like it may be a formatting problem. Can you format the SD card on a computer? Select Fat32 as the format type.

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

I can confirm that the following method works for me (finally):

1. Download and install Mp3tag (I'm using v. 2.48)
2. "Change" or "Add" the directory in which the mp3s reside

3. Make certain you have data for "Artist", "Album Artist", and "Album" (fill in if needed)
4. Select all mp3s and click the "Save" icon (or right-click them and choose "Save tag")
5. Transfer back to your Sansa device

Hello, Steve -

There is more than one provider of prison commissary MP3 players.

I believe the Federal Bureau of Prisons SanDisk MP3 players (and the music for them) are sold through Advanced Technology Group (ATG). Regarding the ATG Federal prison provided MP3 player, see the information here:
http://www.corrlinks.com/MP3Reset/

On that page, choose the link for Working MP3 Player Released Inmate. Note: You will need Adobe Acrobat Reader software (free.) The document for that link is a PDF document. Follow the instructions provided in the 2-page PDF document.

In case you need to contact ATG Reset Service (where you will send your MP3 for release of the player and downloaded music), this is the telephone number:
515-453-9520
and this is the email address:
http://www.a-t-g.com/
Source of phone # and email address:
Better Business Bureau
https://www.bbb.org/us/ia/west-des-moines/profile/computer-system-designers/advanced-technologies-group-inc-0664-32020043/complaints

Best wishes.

The Media Converter software will only recognize certain video types for conversion.
p.20 of manual:
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

Commonly used battery types can become unrechargeable.

There are a ton of HD videos available online that you can download and convert to AVCHD videos so that you can burn them to regular DVDs and play them in a compatible Blu-ray player. For example, Vimeo has a large selection of sample AVCHD content. Both AVCHD's MTS and MP4 file formats support 720p, 1080i, and 1080p video resolutions. When downloading videos you should try to capture it at the highest resolution (1080p) possible. However, that said if your video player or TV only supports 720p resolution then that's the format you should select when downloading a video.

RealPlayer Plus does not recognize MTS files. When using RealPlayer Plus to burn HD video onto a regular DVD, look for HD content in the MP4 format like the Vimeo screenshot below. If the resolution you want is only available as an MTS file, you will need to convert the MTS to the MP4 format using third-party software in order to burn an AVCHD DVD with RealPlayer Plus.

For More Detail - http://www.real.com/resources/download-convert-avchd/

Hi,

Go to Disk Utilities and reformat the pen drive. That might do the trick.

All the best!

I have got a Panasonic DMC TZ70 I could not find out using the manual how to format the memory card. I discovered how .. set the mode dial at the top of the camera to MANUAL, then select menu then you can keep arrowing down until you find FORMAT, click yes and it's done.

It has an internal failure. Either bad solder or a bad chip. This is not a user repairable device. Your best bet at this point is a data recovery service.

it is a USB flash drive like ant other USB flash drive or memory stick

You can't

I know of no way to over come this.

If it's Bluetooth / Wifi, you have to pair them first.

Are you 100% sure it's a flash?

If it has a usb port, then it could be a bluetooth or Wifi (wireless communications connection) dongle, not a storage flash drive.

A bluetooth dongle will usually have the double W symbol similar to a spiky 8.

If Bluetooth / Wifi:.....
USB has 4 pins - outer 2 are power to the device, while the inner 2 pins carry data traffic only.
Therefore a BT device, Wifi and a flash storage drive need to be connected to USB for powering its circuit board and relaying data.

Try this if BlueTooth:
Switch ON bluetooth on both devices (flash may have a button / switch, or not), most just use "Remove Device" "Safe to Remove" then yank it out to switch off (as no 5V USB BUS power = 0).
Plugging in powers it up. It's functions are controlled via PC's BT menu.

With BT Flash plugged in, go to your computers device settings or the taskbar may have a BT symbol (like two face-to-face W's).

After switching computer BT on, select "search for devices" or similar, depending on your OS.

It may find several BT devices in your area.

Other BT devices such as Mobile Phone can also find a computer dongle by using the external device's menu to "search" while computer is made "visible" (also vice versa).

the speed is more often the nod limited by the device the flash drive is connected to no the drive itself. there isn't much you can do but wait if it's being slow.

000-800-100-3277
indiasupport@sandisk.com
M-F | 10:30am-7:30pm Local India time

I saw it mentioned somewhere else....hold down the power button for about a minute. It should come back to life. It just worked for me, after I paniced a little, of course!

hi,
Go to this link:
http://www.recoverybull.com/recoverybull/downloads.html


click on USB Drive Data Recovery Software then click on Download.

Hi, there. I suppose you must mean to recover data lost from your digital device. In this case, FileRetrieval is one of the best option. It can recover most file formats. If you are running mac os x, go to Data Recovery for Mac.

But just remember - DO NOT write anything back until you get the deleted data back. Best regards.