Samsung Retail Supplies - Recent Questions, Troubleshooting & Support

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How do I reset a Samsung ER 4940 Cash Register?

9/20/2023 11:23:44 AM • Samsung Retail... • Answered on Sep 20, 2023
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Samsung er-5240m electronic cash register key noises

If you are hearing key noises when using your Samsung ER-5240M electronic cash register, there could be a problem with the keypad or the register's internal hardware. Here are a few things you can try to fix the problem:
  1. Make sure that the keypad is clean and free of any dirt or debris. Sometimes key noises can be caused by foreign objects interfering with the keys' movement.
  2. Check the keypad's connection to the register to make sure it is secure. If the keypad is loose or not properly connected, it may cause key noises.
  3. Try resetting the register by unplugging it from the power source and then plugging it back in.
  4. If the problem persists, there may be an issue with the register's internal hardware. In this case, you may need to seek the assistance of a professional repair service.
1/6/2023 6:54:42 PM • Samsung Retail... • Answered on Jan 06, 2023
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Samsung ER 350 E- 1 how do I reset

Desligue a caixa registradora Samsung e desconecte-a. Deixe a m?quina desconectada por pelo menos 15 minutos. Insira a chave de registro na fechadura do painel de controle e gire-a no sentido hor?rio at? a posi??o "P". Pressione o bot?o "Subtotal". Conecte o gravador a uma tomada aterrada enquanto pressiona o bot?o "Subtotal". Deixe o log ligar enquanto pressiona o bot?o "Subtotal". Solte o bot?o depois que o registro for ativado. Gire a chave de registro no sentido hor?rio para a posi??o "REG". Quando o registro imprime um recibo mostrando a hora e a data, o registro da Samsung ? redefinido.
6/1/2021 4:26:02 PM • Samsung Retail... • Answered on Jun 01, 2021
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How can i clear my samsung er 5140 cash register that is showing E1 ON SCREEN AND BEEPING

E1 is a general error. It means you can't press those buttons in that order. Press clear button to clear the error. Then enter any correct key sequence to continue
11/5/2019 7:16:34 AM • Samsung Retail... • Answered on Nov 05, 2019
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Change date & time on sam 4 ER-150

I,m trying to change the recept,but idon,t know how
9/14/2019 7:01:27 PM • Samsung Sam4s... • Answered on Sep 14, 2019
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My register is stuck on closed. How do I get it to "open"

It just means you haven't logged on to the machine so it doesn't have an operator (clerk) signed in to make sales. You need to enter your secret PIN number and press the clerk button (CLK#). If you have forgotten it, you will need to program a new one. One of the users has the programming manual here: https://the-checkout-tech.com/manuals/cashregisters/Samsung2.php
7/11/2019 7:43:02 PM • Samsung Sam4s... • Answered on Jul 11, 2019
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How can i resolve error in sam4s etr machine e34 ?

Is it an ER-5200m? They use error descriptions. Please provide model number.
5/10/2019 10:14:30 AM • Samsung Sam4s... • Answered on May 10, 2019
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How do you change the tax rate on a Samsung ER-4940 cash register

This is a very old model that I haven't seen before. The old ones use codes to change the rate. You enter the code from the manual for tax rate programming and enter the new rate. If you have lost your manual, it is on the net. For example, here https://the-checkout-tech.com/manuals/cashregisters/Samsung_ER-4940_dealer_pocket_programming_guide_manual.html
7/12/2018 4:52:58 AM • Samsung Retail... • Answered on Jul 12, 2018
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How do i programme the address into a samsung ER-4615 cash register

First, I'm not a Samsung tech. * this vid may help and it gives the link to other registers; https://www.youtube.com/watch?v=_4PJDM1YPuA * Clearing the RAM; https://www.youtube.com/watch?v=gj_mIlo2M2M Manual (Haven't confirmed if it's the right one.); https://cdn.shopify.com/s/files/1/0198/2830/files/Sam4s_ER-4615_User_Manual.pdf Aloha, ukeboy57
7/4/2018 6:14:27 AM • Samsung Retail... • Answered on Jul 04, 2018
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I got samsung er-5240m cash register. It was working than all of a sudden it doesnt show anything. Not functioning at all

Usually caused by corrupt data in your program. If the battery has not been replaced on time, it is very common.
5/3/2018 5:00:04 AM • Samsung Retail... • Answered on May 03, 2018
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Unplugged our Samsung ER=4915. Moved it to another location. Plugged it back in, receive an Error on every function. How can we clear the error code and get the cash register working again. Thanks!

It is most likely that the battery was not replaced on time and it could not back up the memory when you unplugged it. The battery should be changed every 4 years or so. You have probably lost all programming. If it is showing an error number or message, check your manual
4/1/2018 8:04:33 AM • Samsung Retail... • Answered on Apr 01, 2018
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How to fix E00 sequence error

To clear the error code do the following: Turn key to P mode Turn power switch off Hold Subtotal key down Turn power switch back on (while holding the subtotal key) Wait for print out Turn your key back to Reg position. After you do this it will "Close" the register so you will have to log back on.
11/24/2017 4:41:34 PM • Samsung Sam4s... • Answered on Nov 24, 2017
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How can I change the language to English on my Samsung ER-650 register?

I haven't seen a setting for language on that model so a dealer would probably need to load a ROM file for a different language. It should have the correct language from factory for that destination country.
9/30/2017 4:10:11 AM • Samsung Retail... • Answered on Sep 30, 2017
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