Samsung Ovens - Recent Questions, Troubleshooting & Support

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Samsung NX60A6711ST/AA-00 gas range keeps beeping and oven won't stay on?

Call them back to fix under the repair warranty.
12/4/2023 6:42:42 PM • Samsung Ovens • Answered on Dec 04, 2023
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Samsung oven model BTS16D4G top heating element

This is a Wall Oven isn't it? The top element is normally referred to as a Grill or Broil Element. With a wall oven, you have to pull the unit out and there should be an inspection cover on the top that you remove. There are some videos in this link for Samsung Ovens, they may help, but I haven't watched them. https://www.google.com/search?q=samsung+bts16d4g+oven+top+element+replacement https://www.google.com/search?q=samsung+bts16d4g+oven+element ..
5/8/2023 3:46:16 PM • Samsung Ovens • Answered on May 08, 2023
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Samsung oven electrical - Model NE58F9710WS

Have you turned off the power to the range at the breaker for several minutes to allow the oven to reset?
4/4/2023 12:46:58 AM • Samsung Ovens • Answered on Apr 04, 2023
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How do I safely fix a connector to the broiler in my Samsung NE595N0PBSR that has mysteriously burnt up enough to disconnect it?

John, when you said that the heating coil was fine, how did you test it? The coil can change over time and the filler that keeps the actual tungsten wire away from the casing can deteriorate and allow it to contact the case, this causes the wire to get over heated and fail. The bad news is the coil needs to be changed and I cannot find a source for one. The other thing is that the wiring harness should be changed and they are not cheap at 110 USD. Time for a new stove.
8/28/2022 9:35:47 AM • Samsung Ovens • Answered on Aug 28, 2022
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Oven broil element burnt spade connectors

Hi 1st of all you cannot solder spade connectors on a heating element they must be crimped on solder melts when it gets hot and the solder will melt and come off of the connections.
I believe once you get proper spade connectors with no insulation on them and you crimp them on tight, I think most of your heat problem will go away on the connectors. It sounds as if the original connectors were not making good contact that would make the Wires get hot and burn a little. you cannot put Is regular electrical tape on those wires on the end, if you do you must use glass tape.
4/20/2022 5:00:52 PM • Samsung Ovens • Answered on Apr 20, 2022
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Samsung oven not properly heating and clicking when pressure applied to control panel

Sounds like a plug and socket bad connection or a spade connector with a bad crimping giving a poor connetion but just enough until it expands with the heat of the oven. Take it apart and have a look if you are competant to do so.
11/7/2021 5:14:39 PM • Samsung Ovens • Answered on Nov 07, 2021
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After a self clean on our Samsung oven, C 31 appeared on the screen, what does it stands for and what do we do?

The ovens door lock mechanism is defective and must be replaced
7/20/2021 11:22:41 PM • Samsung Ovens • Answered on Jul 20, 2021
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SAMSUNG INDUCTION STOVE ERROR CODE E84

Just like all of you, my Samsung Stove (NE599N1PBSR) suddenly gave in a big flash bang one morning. The very loud noise came from under the front right coil. The breaker in my home fuse box had been triggered off by the (what appeared to be) short circuit. When resetting the breaker, my stove displayed a flashing clock with a static E-84. After calling Samsung, they forwarded me to a local repair shop in Montreal. I read the reviews on Google: it was either 5 stars or 1 star ratings. I knew the story of those 1 star ratings just too well from previous experiences with appliances suddenly dying on me: calling tech support, being forwarded to a certified repair shop, only to be told at the end of a visit that an estimate for the repair will be so astronomical, the repair guy will suggest to simply buy a new one - and thank you for paying a hundred something dollars for the visit. In the past few years alone, I have repaired a few appliances that were deemed too expensive to repair by services I called whom ALL suggested I buy a new one instead of going with their services for repeir: a plasma TV (screen was green: a simple unplugging and re-plugging of a wire on an inside board magically "reset" the problem), my Bosch dishwasher (replaced the pump), my washing machine (replaced the water input valves that were leaking intermittently), my drying machine (tumbler parts were unscrewing themselves), and now my Samsung Stove with E-84. In every case, I was able to find a YOUTUBE video that shows how to disassemble the machine, and a solution on forums - just like it is the case here for the Samsung Stove. I'm saying NO to PLANNED OBSOLESCENCE! Most of us are afraid to open up the appliances. But seriously, there's no reason to. YouTube videos show us exactly how to do it. Step by step. If you're smart and take also photos along the way, to trace your steps back when re-assembling the machine, then you'll be all covered. OK, back to the Samsung Stove. If you have this E-84 problem, here's how you fix it (like I did and many others did): 0) HOW MUCH IT WILL COST: $230 CAD (includes return shipping) + $15 initial shipping 1) CONTACT ROBERT IN OTTAWA. EMAIL: bn880 [at] hotmail.com or via his KIJIJI Ad: http://bit.ly/2ub43m6 or his Ebay Ad: https://www.ebay.ca/itm/233247734649 Robert repairs the board that just fried in your stove. You'll need to pay him, send him your board (see step 2 below), and he'll ship it back. 2) OPEN YOUR STOVE TO GET THE BOARD OUT: This is the part where you get your electric screw driver, and you dig inside your stove, and take photos along the way. You can use this video that will guide you: https://www.youtube.com/watch?v=-PAuP1stxkw&t=204s . For me it is not the exact same model, but the video was helpful enough to guide me in the right direction. It looks a lot more complicated than the process actually is. 3) SHIP THE BOARD Robert will help you identify which exact part he need. If I am not mistaking, it is always the right board located under the front right coil. That was the case for me. 4) RE-ASSEMBLE THE STOVE Finalize the repair once the board is back by re-assembling the stove. Yay, your stove is fixed! YOU: 1 PLANNED OBSOLESCENCE: 0 My experience with Robert quick and easy. He replied within hours to my email, and answered all my questions. He quickly did the repair and shipped it back . The whole process, from dissembling the stove, to getting the part back and re-assembling it took less than 5 days, and that includes both way shipping (I'm located in Montreal). Highly recommended. Cheers! Martin
1/31/2020 5:29:45 PM • Samsung... • Answered on Jan 31, 2020
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Samsung over frozen with C-31 error code. Oven is locked and useless at this point. Power cycle does nothing.

C-31 is over heat condition. Replace the main pcb.
4/16/2019 3:38:42 AM • Samsung Ovens • Answered on Apr 16, 2019
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Samsung electric oven does not have right temp

Look at your user manual. There should be a way to calibrate it.
12/4/2018 11:55:24 PM • Samsung Ovens • Answered on Dec 04, 2018
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I replaced heat sensor on Samsung electric convection oven. Code E28. still flashing code. How do I reset?

If the code is still flashing then you did not fix the problem.
9/1/2018 5:44:48 AM • Samsung Ovens • Answered on Sep 01, 2018
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C-31 on a Samsung Range, what does it mean ?

Hello, The door lock mechanism is defective and must be replaced. Global Solutions Appliance Repair NYC https://gsappliancerepairnyc.com/
7/5/2018 8:26:09 PM • Samsung Ovens • Answered on Jul 05, 2018
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