Saeco Recent Questions, Troubleshooting Help & Support

Make sure the containers are tightly in place and check the door sensors ( the magnetic sensors may need replacing). Also, consider trying to completely power off the machine, wait a few minutes, and start it back up.

I’d live to push the pin down but where is it?!

Hi,

Take off the water tank and loosen the two screw in the chassi. Lift the chassis little and take off the back piece.

If your machine is new model then you have a round boiler on the right side, put in a finger between the chassi and the boiler, you have two thermostat fuse you have to reset.

If you have a old model the you have a fuse on a wire, if you not find any wire with fuse, then you have to take off the top of the machine. You will then see the power card, find the fuse on it and check it.

Hope this will help you.

Best regards
/Mirran

For some reason, people don't think too often about how dirty the ventilation system is, even though it is essentially the air they breathe indoors. I think it is very important to at least sometimes do Ventilation smoke test, and also contact experienced specialists who can quickly and efficiently clean the ventilation. Such services are also provided by Grease Gone.

hi you have problem in water circuit ,either block steam boiler or one of tubes in or out , also can be electric valve if there is . Any case you have to open the machine and find out regards Guy

Your machine needs dealer service. Either the brew group needs replacing or all the O-rings need replacing. The reason the grounds are wet is because water is forcing by the worn seals. These machines need dealer service every 6 to 9 months, and of course they don't tell you that when you buy them. https://www.google.com/search?q=Saeco+Vienna+Machine+watery+pucks ..

If your Saeco Vienna Deluxe espresso machine is experiencing leaks from above the door panel during coffee brewing, even after cleaning and descaling, there could be a few potential causes for this issue. Here are some steps you can take to troubleshoot and address the problem:

1. Check Brew Group Seals: The brew group is a critical part of the espresso machine. If the seals or gaskets on the brew group are worn or damaged, they could allow water to leak out during brewing. Inspect the brew group and its components for any visible signs of wear or damage. If necessary, replace the seals or gaskets.
2. Check Door Seal: The door seal or gasket that creates a seal between the door and the machine's interior could be compromised. Inspect the door seal for any visible defects, cracks, or damage. If the seal is not making proper contact, it could lead to leaks. Replace the door seal if needed.
3. Overflowing Drip Tray: Ensure that the drip tray and the drip tray float are functioning properly. If the drip tray is full or the float is stuck, it could lead to water overflowing from above the door panel. Empty the drip tray and ensure that the float moves freely.
4. Brew Unit Alignment: Make sure the brew unit is properly aligned and inserted into the machine. If it's not properly seated, it can cause water to leak during brewing. Remove the brew unit and reinsert it, ensuring that it clicks into place securely.
5. Clogged Drainage Channels: Check for any clogs or blockages in the drainage channels or tubes inside the machine. If water is not properly draining, it can result in leaks. Clean out any debris or buildup that you find.
6. Water Tank Seating: Ensure that the water tank is properly seated and securely in place. If it's not properly positioned, it can lead to water leaks.
7. Internal Hoses and Connections: Inspect the internal hoses and connections for any signs of leaks or loose connections. Tighten any fittings if necessary.
8. Professional Service: If the issue persists after checking and addressing the above potential causes, it may be best to seek the assistance of a professional technician or service center that specializes in Saeco espresso machines. They can diagnose and repair more complex issues that might be causing the leaks.

You have to 'manually' prime the pump: When the red exclamation mark shows, press the water switch on the right side (the picture of the water drip), then open up the steam nozzle and let the machine pump hot water into a cup until the red light goes out.

Hello! When the ground grains and filter lights on your Saeco Odea coffee machine are flashing alternatively, it usually indicates an issue with the brewing unit or the coffee grounds. Here are a few steps you can take to troubleshoot and resolve the problem:

1. Check the coffee grounds: Open the machine's front door and remove the brew group. Check the coffee grounds container to ensure it is not full or clogged. Clean out any excess coffee grounds and ensure that the container is properly inserted.
2. Clean the brew group: Thoroughly clean the brew group and its components according to the manufacturer's instructions. Pay special attention to the coffee chute, coffee funnel, and the area where the brew group attaches to the machine. Ensure there are no coffee grounds or debris obstructing the mechanisms.
3. Check the water reservoir: Ensure that the water reservoir is filled with enough water and properly inserted into the machine. Sometimes a low water level can trigger error signals.
4. Restart the machine: After cleaning and checking all the necessary components, close the front door securely and turn the machine off and then on again. This may reset the error condition.
5. Descale the machine: If the above steps do not resolve the issue, it may be necessary to descale the machine. Follow the manufacturer's instructions for descaling your specific model of Saeco Odea.

If the problem persists after performing these steps, it may be necessary to contact Saeco customer support or a qualified technician for further assistance. They will be able to provide more specific guidance based on the model and the nature of the issue you're experiencing.

If your Philips Saeco Syntia coffee machine is filling up the drip tray too quickly after a period of non-use, there are a few potential causes to consider:

1. Drip tray not properly positioned: Make sure the drip tray is correctly placed and aligned within the machine. If it's not positioned properly, it may not collect the excess water as intended.
2. Clogged or blocked brew unit or coffee grounds chute: Over time, coffee grounds and oils can accumulate and clog the brew unit or the coffee grounds chute. This can cause excessive water to bypass the proper channels and end up in the drip tray. Clean the brew unit and the coffee grounds chute according to the manufacturer's instructions to ensure proper functioning.
3. Faulty water level sensor or float: The coffee machine relies on a water level sensor or float to detect the water level and prevent overflow. If this sensor or float is malfunctioning or stuck, it may not accurately detect the water level, resulting in excessive water in the drip tray. Contact Philips customer support or a qualified technician to diagnose and fix the issue.
4. Pump or valve issues: Problems with the pump or valves in the machine can cause water to flow too quickly or improperly, leading to overflow in the drip tray. A professional inspection and repair may be required to address these internal components.

In any case, it's recommended to consult the user manual of your specific model for troubleshooting steps and guidelines provided by the manufacturer. If the issue persists, contacting Philips customer support or reaching out to a professional coffee machine repair service would be advisable to ensure proper diagnosis and resolution of the problem.

Have you tried to clean the grinder? If you have used oily beans, the burrs can become clogged, and when the machine tries to grind, it is not able to complete the dose. Then the machine dumps to start again. This is a frustrating feature, but if you remove the beans and vacuum out the chamber, that may solve the problem.

Question edited for a lot more clarity. Question moved from Computers and Internet to Saeco Coffee. https://www.google.com/search?q=saeco+spidem+trevi+combi+plus+filter ..

It sounds like there may be an issue with the gear alignment or the motor that controls the brew unit. You may want to try resetting the machine to its factory settings to see if that resolves the issue. To do this, follow these steps:

1. Turn off the machine and unplug it from the electrical outlet.
2. Press and hold the "Espresso" button and the "Hot Water" button at the same time.
3. While holding the buttons, plug the machine back in.
4. Continue to hold the buttons until the machine beeps and the display shows "Factory settings restored".

If resetting the machine doesn't work, you may need to have a technician take a look at it to diagnose and fix the issue. It's possible that there may be a problem with the motor or gear mechanism that requires replacement or repair.

It sounds like the brew unit might need to be serviced or replaced. The funnel not lining up properly could indicate a problem with the alignment mechanism or the gears that control the movement of the brew unit. You can try cleaning the inside of the brew unit, checking for any obstructions or damaged parts, and reassembling it carefully to ensure everything is properly aligned. If that doesn't work, it's best to contact a professional for assistance. Saeco authorized service centers or repair shops should be able to diagnose and fix the issue.

Try disconnecting the power overnight to try and reset.

The descale cycle on the Saeco Molito cannot be extended or programmed for a longer cycle. The frequency of descaling is based on the amount of usage and water hardness, and the machine is designed to prompt for descaling when it's necessary to maintain the machine's performance and longevity. It's important to follow the recommended descaling frequency to prevent damage to the machine and ensure optimal performance. If you're finding that the machine is prompting for descaling too frequently, you may want to consider using a water softener or changing the type of water you're using to reduce the build-up of minerals in the machine.

If the water pressure coming out of the steam/hot water arm is fine, then the issue is likely with the brew unit or the grinder. Here are a few things you can check:

1. Clean the brew unit: A dirty or clogged brew unit can slow down the flow of water. Remove the brew unit and clean it thoroughly, making sure to remove any coffee residue or buildup.
2. Check the grinder: A dull or clogged grinder can also slow down the flow of water. Make sure the grinder is set to the appropriate setting for your coffee beans and check that the grinder is not clogged.
3. Check the water flow meter: The water flow meter measures the amount of water flowing through the machine. If it is clogged or damaged, it can affect the flow of water. Try cleaning the water flow meter with a soft-bristled brush and see if that helps.
4. Check the water filter: If your machine has a water filter, it may be clogged and affecting the flow of water. Replace the filter if necessary.

If none of these solutions help, it may be a more serious issue and you may need to bring your machine to a professional for repair.