Rule Recent Questions, Troubleshooting Help & Support

Hi, if you can switch on the pump, it's OK. Usually, the pump needs the helm switch on AND the float up. Does the pump not shut off when you push the float down? That would be normal operation, unless the helm switch has both automatic and manual settings.

How long is the hose the pump is connected to?
What is the inside diameter?
With no hose, the pump gives 1800 gph, 30 gpm
with lots of small hose, that could drop to 5 gpm.
Ensure no debris in inlet or hose.

Gary

Sounds like the pump is cooked, probably need a new one. Also check the switch on the dash, sounds like it might have failed leading to over running the pump dry, overheating the motor causing a short in the motor somewhere. Boat electrics need regular maintenance, looking behind the panel with some switch cleaner in your hand is a good idea.

rule h53st-24

What we got here is a motor issue, The motor in this unit has gone out on you. So you have some options witch was given you over the phone.

www.drillspot.com has affordable replacements also rulepumps.com as well. You could even try ebay to get a used pump if that serves you better.

A lot of things can cause a pump to fail

1. Overheat, if there is not water being pumped and the pump is left on
2. Motor failure can happen if you have a short or surge on the main line.
3. Leafs or dirt got jammed in the pump.

4. would be common wear on the pump itself.


Thanks for you call we do hope your satisfied with our services.

Rulds2008

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

west marine and overtons sell just the adapter kits

Hi,
No, you should unplug it... infact you should have removed the pump before it froze...it may be broken now...

heatman101

It has an inbuilt float switch that may be sticking. Pull it out and tap it this may fix it. If not it will have to be replaced. Regards Phil

Thank you for posting your question here on Fixya.com.

Sorry to hear you are having trouble with the pump. Since it is new it is still covered by the 3 year factory warranty. You can try to contact the place you purchased it from or go straight to Rule.. Thanks to www.automaticpoolcovers.com for pulling this rule warranty information together. They sell many of these with the pool cover systems and their site tells you all you need to know about dealing with Rule warranty issues. You can find that information at:http://www.automaticpoolcovers.net/pdfs_new/Rule%20Pump%20Warranty.pdf Or Rule direct at www.rule-industries.com.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

I assume the device being tripped is a GFCI -- the pump has a short to ground. Most practical solution is to replace the pump. Don't try to run it from an un-protected outlet (no GFCI) -- it's dangerous.

Charlie

Sounds like it is no longer automatic, essentially you need to replace the unit.

Thank you for posting your question here on Fixya.com.

Sorry to hear you are having trouble with the pump. Unfortunately there is no reset or other means of restoring your pump to operating condition. If the unit is out of warranty there is no cost effective means to get parts or to have it repaired. You may be interested in knowing they warranty the pumps for 3 years. Thanks to www.automaticpoolcovers.com for pulling this rule warranty information together. They sell many of these with the pool cover systems and their site tells you all you need to know about dealing with Rule warranty issues. You can find that information at:http://www.automaticpoolcovers.net/pdfs_new/Rule%20Pump%20Warranty.pdf Or Rule direct at www.rule-industries.com.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

check that the impeller on the bottom is't frose or debre pluging the pump push a stick in the out nozzle to turn the impeller try again see if it works

Thank you for posting your question here on Fixya.com.

Sorry to hear you are having trouble with the pump. Unfortunately there is no reset or other means of restoring your pump to operating condition. If the unit is out of warranty there is no cost effective means to get parts or to have it repaired. You may be interested in knowing they warranty the pumps for 3 years. If you still have warranty coverage please read on...if not it needs to be replaced. Thanks to www.automaticpoolcovers.com for pulling this rule warranty information together. They sell many of these with the pool cover systems and their site tells you all you need to know about dealing with Rule warranty issues. You can find that information at:http://www.automaticpoolcovers.net/pdfs_new/Rule%20Pump%20Warranty.pdf Or Rule direct at www.rule-industries.com.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

Thank you for posting your question here on Fixya.com.

Sorry to hear you are having trouble with the pump. Unfortunately there is no reset or other means of restoring your pump to operating condition. If the unit is out of warranty there is no cost effective means to get parts or to have it repaired. You may be interested in knowing they warranty the pumps for 3 years. Thanks to www.automaticpoolcovers.com for pulling this rule warranty information together. They sell many of these with the pool cover systems and their site tells you all you need to know about dealing with Rule warranty issues. You can find that information at:http://www.automaticpoolcovers.net/pdfs_new/Rule%20Pump%20Warranty.pdf Or Rule direct at www.rule-industries.com.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

I have the same problem with mine. I am looking for an answer.... If I find it I will post it.

Thank you for posting your question here on Fixya.com.

Sorry to hear you are having trouble with the pump. Unfortunately there is no reset or other means of restoring your pump to operating condition. If the unit is out of warranty there is no cost effective means to get parts or to have it repaired. You may be interested in knowing they warranty the pumps for 3 years. Thanks to www.automaticpoolcovers.com for pulling this rule warranty information together. They sell many of these with the pool cover systems and their site tells you all you need to know about dealing with Rule warranty issues. You can find that information at:http://www.automaticpoolcovers.net/pdfs_new/Rule%20Pump%20Warranty.pdf Or Rule direct at www.rule-industries.com.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

Thank you for posting your question here on Fixya.com.

Sorry to hear you are having trouble with the pump. Unfortunately there are no aftermarket parts to restore your pump to operating condition. If the unit is out of warranty there is no cost effective means to get parts or to have it repaired. You would need a replacement. You may be interested in knowing they warranty the pumps for 3 years. Thanks to www.automaticpoolcovers.com for pulling this rule warranty information together. They sell many of these with the pool cover systems and their site tells you all you need to know about dealing with Rule warranty issues. You can find that information at:http://www.automaticpoolcovers.net/pdfs_new/Rule%20Pump%20Warranty.pdf Or Rule direct at www.rule-industries.com.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

Thank you for posting your question here on Fixya.com.

Sorry to hear you are having trouble with the pump. Unfortunately there is no reset or other means of restoring your pump to operating condition. If the unit is out of warranty there is no cost effective means to get parts or to have it repaired. You may be interested in knowing they warranty the pumps for 3 years. Thanks to www.automaticpoolcovers.com for pulling this rule warranty information together. They sell many of these with the pool cover systems and their site tells you all you need to know about dealing with Rule warranty issues. You can find that information at:http://www.automaticpoolcovers.net/pdfs_new/Rule%20Pump%20Warranty.pdf Or Rule direct at www.rule-industries.com.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

Thank you for posting your question here on Fixya.com.

Sorry to hear you are having trouble with the pump...Thanks to www.automaticpoolcovers.com for pulling this rule warranty information together. They sell many of these with the pool cover systems and their site tells you all you need to know about dealing with Rule warranty issues. You can find that information at:http://www.automaticpoolcovers.net/pdfs_new/Rule%20Pump%20Warranty.pdf Or Rule direct at www.rule-industries.com. You may be interested in knowing they warranty the pumps for 3 years.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John