Rowenta Recent Questions, Troubleshooting Help & Support

It was on the box it came in.

there is a reason for the wire shorting at that point could be a dead short that caused the wire to burn or other serious problem best advice is to take it to an appliance repair shop for a diagnosis and quote or to be safe simply junk it and get a new one

Be sure the voltage and current you are using in India is correct for the unit. Is the power on the unit switchable?

It is evidently defective. If this was the first use, box it up and send it back for a refund or replacement. Most companies require to issue a return authorization form before shipping it back.

Jim , please check this video you can able tofill water. Rowenta Steamforce Iron

probably can't fix if you take it to an appliance repair ship for a quote , it will probably cost more than a new one Spring water is very high in mineral content and that would cause the leak best use DE-mineralized water as that is just pure water and is what is recommended for irons

Have you made sure the steam setting is "on" ? Are the jets clogged? (white dry material in holes of hot side of iron).

Sorry we do not have any parts locator service here.

Hi, it sounds like the steam trigger has a broken pin on the end inside the handle. Unplug the unit from the wall and let it cool. I found out that you can remove the main rubber cover by gently prying it up from the front and pivoting it up to the cord end and lifting it off. You will see the trigger snaps in, but look at the finger end going under the microswitch that activates the "Burst of Steam"...it is probably broken. You can get another one from California Electric Service in Concord CA; or you can epoxy a small 3/4" by 1/8" x 1/16" piece of aluminum, bent at 45 degs into trigger hollow, approx 1/4" sticking out to actuate the micro-switch and after a day or two for the epoxy to harden it should work just fine.

Hello, Ellen - You may find this YouTube video instructive: https://www.youtube.com/watch?v=3hgkWmMZeeU Skip the initial advertisement. You will find other methods for cleaning a sticky iron here: https://www.wikihow.com/Clean-a-Sticky-Iron Since the iron sole plate stickiness problem is not limited to Rowenta brand irons, it is easy to find solutions. How did I find the information? I just used my favorite search engine (Google) and used this search phrase: iron sticking How difficult is that? Best wishes.

The steam not only removes wrinkles, it freshens the fabrics - making them look cleaner. You can use this steamer on clothing, bedding and table linens and also to remove.

Just repaired one of these. Is this the temp dial or the steam dial? Does it heat at all or not?

Hello, Nadya - Check the warranty information which came with your Rowenta steamer (probably in the owner's manual / instructions. Find out what you need to do to return the steamer for a working replacement. Best wishes.

Rowenta Focus DZ5075U1 user manualshttp://www.rowentausa.com/instructions-for-use/csp/1110021138