Rode Audio Players & Recorders - Recent Questions, Troubleshooting & Support

The unit will need to be serviced. If it is under warranty, I advise sending it to Rode for repair. Otherwise, I can perform out-of-warranty service on all Rode microphones. Condenser Microphone Mod Service

If it is under warranty, I recommend sending it to Rode for repair. Otherwise, I can service any Rode mic. Condenser Microphone Mod Service

Does the background sound get louder or fainter when you change the mic gain on your mixer? If it depends on your XLR cable, it may be radio interference, and you need to make sure you use top quality shielded cable, and that you're wired "balanced".