Can't go straight to warm setting
Hi, Guys,
I discovered this solution by accident. To get my crock pot to go to the "Warm" setting directly, I begin by pressing and holding the "Cook Time" button. Then, with the cook time button held down, press and release the "Off" button, holding it down for a second or so and then releasing it. Finally, lift your finger off the "Cook Time" button. Presto! The unit will be set on "Warm." So the key to this is to press and release the "Off" button WHILE the "Cook Time" button is being held down. Might take a couple tries before you get it, but then you'll see that it works every time.