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Something is jamming it. You need to open it up and find out.

Rimage Prism... | Answered on Jul 09, 2016


I had a similar problem with a different make dvd duplicator and it is the placement of the disks that makes the difference, are the plastic guides that hold the stack of dvd's bent, try pushing the dvds to one side or another, there is always a mil of space.

Rimage Auto... | Answered on Jun 06, 2016


I need more information, what type of printer? and what operating system?

Rimage Prism... | Answered on Dec 26, 2015


you can get the "Current PrismPlus! Driver" here... https://support.rimage.com/hc/en-us/categories/200091233-Rimage-Autoloaders-Printers

Rimage... | Answered on Nov 16, 2015

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