Ricoh Logo

Ricoh Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 1K Products
  • 43K Answers
  • 942K Views
0helpful
1answer

Ricoh SP C360DNw - Output tray

To re-attach the output tray long piece on the Ricoh SP C360DNw, follow these steps: 1. Turn off the printer and unplug it from the power source. 2. Locate the output tray and the long piece that needs to be re-attached. 3. Align the long piece with the slot on the output tray and gently push it in until it clicks into place. 4. Turn on the printer and check if the error message has disappeared. If the error message persists, try removing and re-installing the paper tray to ensure that it is properly seated. If this does not resolve the issue, there may be a problem with the sensor or other internal components of the printer, and it may require professional servicing.
6/21/2023 8:55:33 PM • Ricoh Office... • Answered on Jun 21, 2023
0helpful
1answer

Ricoh aficio mp 2000 can't print asking for log in username and password?


Login Issue Assistance


User
Ricoh aficio mp 2000 can't print asking for log in username and password?
I never set any log in details, I have tried Admin,Supervisor with a blank password but not working, please assist

ChatGPT
If you're being prompted for a login username and password on your Ricoh Aficio MP 2000 printer and you haven't set any login details before, there are a few things you can try:

Default Login Credentials: The default username and password for Ricoh printers are often set to "admin" for both the username and password. Try using "admin" as both the username and password to see if it works.

Factory Reset: If the default login credentials don't work, you can try performing a factory reset on your printer. This will reset all settings, including any login information that might have been set. However, keep in mind that a factory reset will also erase any other custom settings you have configured on the printer. To perform a factory reset, you can refer to the printer's user manual or contact Ricoh support for specific instructions.

Contact Ricoh Support
5/27/2023 5:43:06 AM • Ricoh Computers... • Answered on May 27, 2023
0helpful
1answer

Ricoh SC312-05 code, any solutions?

The error code SC312-05 on a Ricoh Versafire CX7100 indicates an issue with the paper transfer unit. Here are some potential solutions to address this error: 1. Check for paper jams: Open the printer's doors and inspect the paper path, including the transfer unit, fusing unit, and paper trays, for any paper jams or obstructions. Clear any jammed paper carefully. 2. Clean the transfer unit: The transfer unit may accumulate toner or debris over time, leading to issues. Follow the manufacturer's instructions to clean the transfer unit thoroughly. Use a soft, lint-free cloth and be cautious not to damage any components. 3. Check for damaged or worn-out parts: Inspect the transfer belt and roller for any signs of damage, wear, or contamination. If you notice any issues, such as tears or excessive wear, the transfer belt or roller may need to be replaced. 4. Reset the printer: Power off the printer, unplug it from the power source, wait for a few minutes, and then reconnect and power it back on. This action can sometimes reset the printer and clear temporary errors. 5. Update firmware and drivers: Ensure that your printer has the latest firmware installed. Visit the Ricoh support website and check for any available firmware updates specific to your printer model. Additionally, verify that you have the latest printer drivers installed on your computer. 6. Contact technical support: If the error persists after performing the above steps, it is recommended to contact Ricoh's technical support or consult a professional technician with expertise in Ricoh printers. They can provide further assistance and guide you through specific troubleshooting steps or arrange for on-site service if needed. Remember to exercise caution when performing any maintenance or repairs on your printer. If you are uncertain or uncomfortable with the process, it is best to seek professional assistance to avoid any further damage to the printer.
5/24/2023 4:00:23 AM • Ricoh Office... • Answered on May 24, 2023
0helpful
2answers

Ricoh MPC5503 not became ready, the ready icon is red?

5/13/2023 6:18:35 AM • Ricoh Office... • Answered on May 13, 2023
0helpful
1answer

Ricoh Aficio. How I clear SC390 code? Print is clear, after 10 copies SC390 code is coming. How do I solve this problem please?

Question edited tor a lot more clarity and add MAKER, but NO MODEL NUMBER! All questions need full make and model.

Ricoh Aficio 200 - Error Code: SC390

PrintCopy .info https://printcopy.info > code=SC390 Code: SC390; Description: TD sensor error 1. The TD sensor outputs less than 0.5V, 20 s after the TD sensor initial setting has been performed. Missing: cod ‎' Must include: cod

SOLVED: How fix sc390 cod of ricoh

Fixya https://www.fixya.com > ... > Ricoh The closest thing is the sc390 code, which means either the toner density sensor or the developer has gone bad, and typically replacing the PCU can fix that ...

Error Code sc 390

Copytechnet https://www.copytechnet.com > 56632-sc-390-a Sep 24, 2011 - I've got an Aficio 1018 that's generating sc390 after every 10 copies. I recently fitted new drum, cleaning blade and developer and changed ... Missing: cod ‎' Must include: cod

RICOH Error Code List - mtechsinfo.com

mtechsinfo.com http://www.mtechsinfo.com > files > Ricoh Erro... PDF SC-390-2. Toner density sensor error. SC-391. Developer bias problem or FU103 on Aficio 550/650 Image storage address error. Aficio 551, 551P, 700, 700P. 14 pages
5/9/2023 3:30:03 PM • Ricoh Aficio... • Answered on May 09, 2023
0helpful
1answer

Ricoh Aficio MP 171. How do I reset MP 171 printer. In my printer user tool, it doesn't have Restore to Factory Settings.

Question edited for a lot more clarity, including FULL make and model. Question moved to model category. https://www.google.com/search?q=ricoh+aficio+mp+171+factory+reset
5/7/2023 4:35:53 PM • Ricoh Aficio Mp... • Answered on May 07, 2023
0helpful
1answer
0helpful
1answer
0helpful
1answer

Ricoh Aficio MP C2551 A3 Color Laser Multifunction Printer. Hi, I have the SC532 error code on it. I changed all fans but same thing. Please help me.

Question edited for clarity and formatting. Well it is the correct code for fans, but other parts as well connected to the fan.
  • Code: 532
  • Description: Laser unit fan error The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected.
  • Causes:• Defective laser unit fan • Disconnected or defective harness • Defective drive board • Defective BCU
  • Remedy:1. Check or replace the harness. 2. Replace the laser unit fan. 3. Replace the laser unit fan motor. 4. Replace the DRB. 5. Replace the BCU.

Ricoh MPC2551 - Error Code: 532

PrintCopy .info https://printcopy.info > brand=Ricoh > code=532 Code: 532; Description: Laser unit fan error. The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected. Did you reset the code?
4/21/2023 11:00:47 PM • Ricoh Office... • Answered on Apr 21, 2023
0helpful
1answer

My Ricoh Infotec IS 2146 is showing error scan 144. What should I do?

SOLVED: My Ricoh infotec IS 2146 is showing error scan 144

Fixya https://www.fixya.com > ... > Ricoh Sep 9, 2022 - If your Ricoh Infotec IS 2146 is showing error code scan 144, this could indicate a problem with the scanner motor or its wiring.
4/20/2023 4:24:00 PM • Ricoh Office... • Answered on Apr 20, 2023
0helpful
1answer

I have Ricoh SP210SU showing service call SC556?

Ricoh AP3850C - Error Code: SC556

PrintCopy .info https://printcopy.info > brand=Ricoh > code=SC556 Remedy: 1. Check if the fusing unit is properly set and connected to the main frame. 2. Check if the pressure roller thermistor connector is firmly connected. 3 ...

I have a Ricoh ap3800c showing Error Code SC556. I did the

JustAnswer https://www.justanswer.com > office-equipment > 6b8... Feb 28, 2012 - 1/ Service manual: SC556 : Item ;Pressure roller fusing lamp temperature fluctuation. Definition: The pressure roller temperature changes by +- ... 1 answer · Top answer: Hi, I'm a moderator for this topic and I wonder whether you're still waiting for an answer. ...

richo sp201n sc556

Copytechnet https://www.copytechnet.com > ... > Ricoh Jan 11, 2020 - dears i have sp201n printer gives red light then tried to enter the service mode using the pc to make sc fuser rest but it didnt work by the ...

Fax Problems - Ricoh SP 210 SU User Manual [Page 217]

ManualsLib https://www.manualslib.com > ... > User manual Ricoh SP 210 SU Manual Online: Fax Problems. ... Show thumbs Also See for SP 210 SU: ... If the problem persists, contact your sales or service. ..
4/18/2023 3:50:40 AM • Ricoh Office... • Answered on Apr 18, 2023
0helpful
1answer

Ricoh aficio sg 3110dnw error 20502

4/17/2023 5:30:04 PM • Ricoh Office... • Answered on Apr 17, 2023
0helpful
1answer

Ricoh mp 4054 error code 554-01 how to solve this?

4/17/2023 5:29:20 PM • Ricoh Aficio... • Answered on Apr 17, 2023
0helpful
1answer

Ricoh aficio sg2100n error code sc 20200

4/17/2023 5:28:27 PM • Ricoh Aficio... • Answered on Apr 17, 2023
0helpful
1answer

Ink Idling in Ricoh DX 2430 Copy Printer

4/17/2023 5:27:49 PM • Ricoh Office... • Answered on Apr 17, 2023
0helpful
1answer
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Ricoh Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

ExpressFiX
ExpressFiX

Level 2 Expert

691 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Ricoh Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...