Rheem Recent Questions, Troubleshooting Help & Support

I had the same problem with my Paloma a year and a half after installation...contacted Rheem customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.

Check the flame sensor is clean and the connection is good

What is the part ??

i don't know. be very careful when working with propane. if this happened to my freezer, i'd guess it was the thermostat. if safe and accessable, consider turning off fuel supply. if adjustable, mark where thermost's setting is. turn thermostat down and up or hot and cold a few times. set the thrmostat at a few degrees lower than the mark.. restart the heater and see if tank will now provide constant hot water.

Thermocouple issue.

i think its "child lock" meaning u need to reset it somehow to clear it.

it is possible it needs a reset. 1. turn off the breaker to make sure there is no power to the unit 2. open the top cover and there will be a red button like this http://www.tonyhoover.com/wp-content/uploads/2010/03/water-heater-upper-thermostat.jpg push it. It may have a plastic cover over or around it, leave this in place it is insulation for the wiring.
close it up carefully and then turn on the power and see what happens.

any plumbing or maybe even an a/c supply should or can get it. there cheap

test and check element draw -safety [reset ] switch failing -water flow

The 30 Amp breaker should be okay for the 5500W water heater. The Rheem Performance Plus 50 gallon water heater, XE50M09EL55U1, requires a 30A breaker for 208V and 240V electrical systems (single or 3 phase wiring). See pages 8-9 of the manual: https://images.homedepot-static.com/catalog/pdfimages/e2/e20f6bed-6a61-43a8-b7d9-d9dd2dae94e1.pdf . You should check the installation manual for your new water heater, just in case. I hope this helps. Cindy Wells

Change sensor .

Faulty reset/temperature cut out or loose connection at wiring block.

Current time of day; system message, not an error

I can't find any information on that MODEL you listed in your question. It's sort of like the Rheem Air Handler models but notthing comes back. In any case you will NEED the SERIAL number, as that will tell you all you need to know about it. If you can't decipher SN, call RHEEM and they can give you the info on that unit. Sorry I could not be of more help.

you connected to the drain valve, open valve ccw. See page 21. https://manuals.harborfreight.com/manuals/64000-64999/64686.pdf

1) Copy following links:Troubleshoot by type of gas control valve.Also Scroll up and look on right side for Pressure switch troubleshoot resources.http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent2) Post question on pro water heater forum:http://www.thetankatwaterheaterrescue.com/forums/forum3/ If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Check the pilot thermocouple. You may be able to find one at a home center.

Code 11 &12 deal with gas issues. What cleaning did you perform?

Best to go to Rheem website and download the right wiring diagram. You don't want to take a chance and damage something else.