Razer Recent Questions, Troubleshooting Help & Support

Use the warranty

d/l the drivers and update

settings

<shift> 2

I've heard of this problem alot, I took 10 minutes today with my friend with this headset to figure out a fix. From what i can tell, Skype doesnt pick up the Microphones input. The only solution I could figure out so far has been this. A voice changing program called MorphVox Pro (by Screaming bee) offers a Trial. If you download it, and set up your microphone on this to work, You can then in skype select the MorphVOX Pro as your microphone, and you can use this chat program to work with your headset. This is only a temporary fix But it is a step in the right direction, I'll be forwarding my email to Razer later to try and get some updates for the headset. Best Regards Ricky.

There is a screw in the middle, under the sticker.

There is a screw under the sticker in the middle.

You can print your invoice/proof of purchase from your Amazon order history, so you may yet be able to send it back or get warranty service.

can't say if your issue is exactly the same as the one i had but my razer diamondback kept cutting out just like how you said, i fixed it by taking it apart and replacing the cable with one from an old dell optical mouse i had knocking around. inside the mouse is a small plastic plug with 5 wires attatched i had to rearrange the wires going into the plug by removing the spades and swapping them around so they matched the original plug.

i found the best way to remove the spades is to get a fine pin or needle and lift the little bit of plastic holding them in, if you do this right they will slide out effortlessly, make sure when you rearange the wires that they're put in the same way as the cable you are replacing else it may not work properly.

put the mouse back together and plug in and it should be fine, it took me 10 mins to do this to my diamondback and its working like new again.

http://www.youtube.com/watch?v=1lQGr9ocz3Q