Raymond Weil Recent Questions, Troubleshooting Help & Support

mcdevito75 here, the info you need regarding your raymond Weil watch is found on the movement, under the back cover itself. Best Bet, look for a small watch repair shop to remove the back cover and give you the info you need about the watch.

mcdevito75 here, Best Bet is to look for a small watch repair shop in your area for that screw.

this is an easy fix that can be done by a quality watch maker o jewelery repair shop , should cost no more than 10-20 dollars. All you need to do is bring it in and tell them that you need to have the clasp riveted. Its just a pin of sorts that has come undone. Look and see if there is a fast fix in your area they are usually very affordable and do the repair as you wait.

http://www.fastfix.com/

Hello,

What is the exact problem with your watch?

<P>Thanks for contacting FixYa.</P><P>You can contact RW here to see what is available for sale:</P><P><A href="http://www.raymond-weil.com/EN/Swiss-Watch-Company/After-Sale-Service.html">http://www.raymond-weil.com/EN/Swiss-Watch-Company/After-Sale-Service.html</A></P><P>Best regards!</P>

Here you go!!
http://www.raymond-weil.com/EN/RW-Geneva/Contact-Us.html

Replacing a Raymond Weil watch battery should be performed by an authorized Raymond Weil dealer. Replacing the battery on contemporary Raymond Weils takes some skill because the case is pressurized on some models or contains a rubber gasket to keep it water-tight. If you determine your Raymond Weil watch has a pressurized case back, don't attempt a battery replacement. Take it to an authorized dealer. The warranty on a recently purchased Raymond Weil watch will be voided if you perform a battery replacement yourself. Replacing the battery yourself on older Raymond Weils without a warranty is an acceptable risk.

Usually a delay in the second hand means a low battery. If you have not had a battery changed in awhile, then thats my best guess. RW suggests a routine maintenence about every 3 years. They have an awesome website. You can read more and get instructions if needed at following link:

http://www.raymond-weil.com/EN/Swiss-Watch-Company/After-Sale-Service.html

Best regards!!

Pull, out crown and press pushers to advance chrono hands to desired point.
Regards

Hope this helps

It depends where do you live. Follow this link and contact RW directly:
http://www.raymond-weil.com/EN/RW-Geneva/Contact-Us.html

You will have to contact Raymond Weil for watchband. Good luck

http://www.raymond-weil.com/EN/RW-Geneva/Contact-Us.html

mcdevito75 here, Best Bet, visit, the Raymond Weil website. Try Raymond Weil. com

Hi Connie,

If the watch has had moisture in it the hands may be damaged and need replacing. But most likely this is not the case and it is one of the things manufacturers try to force customers to pay for when they don't need to.

An independent watchmaker can service your watch most times for less than the manufacturer. Part of this savings is from not forcing you to buy parts you really don't need. The other savings is from much lower overhead so the watchmaker doesn't have to charge as much to make ends meet.

You might get your watch back and send it to a professional watchmaker and get an estimate from them. It will probably be less than you were quoted.

Hope this helps,

Ken
Yellowstone Watch, Inc.
www.yellowstonewatch.com

If you are talking about the bezel, which is the bit on the outside of the watch, you should contact the Raymond Weil repair centre SWICO. They repaired my Othello when half the bezel fell off. They had it back to me in no time! Their details are on the Raymond Weil website:
http://www.raymondweiluk.co.uk/t-faq.aspx

Good luck

There is a glue used in engineering circles called "threadlock". It is made by Loctite and is used for situations where it is important that screws do mot come out.

I suspect that your jeweler will use this glue but it might be useful to check this,as if he isn't, then you have another option if his try fails.

How successful a glue is will depend on how badly the thread is damaged before the glue was applied. The more glue that is needed to fill the gap between the two threads, the more likely it is to give way.

The best engineering option is to tap a larger hole and use a larger screw, but I doubt whether this is possible with the small scale of watches.

Good luck!