Quintum Popular Questions, Answers, Tips & Manuals

it surely is no computer posted to computers. it is some kind of land line, in what country we are USA. sounds to me like you need to contact your land line service company, or failed there ask the maker of this. quintum Tenor AF 8 PORT this is VOIP, not land line. (really its virtual land line via internet) are you in India or UK? matters, and not told, sad , no? call your service provider in YOUR country/

if you have so many to repair/troubleshot/configure, get an specialist to do it, othervise it will be overhelming for you with all the technical details.

Try: 192.168.1.1 or 192.168.1.2

I am guessing but most routers have a reset button some need to be pushed with a small object like an end of a paper clip

What is the question here? If you are asking about in the OSI model it is Layer 3.http://en.wikipedia.org/wiki/Network_layer

Read this PDF manual hope help you.

In case you need support from outside (remote location) for fine tuning you tenors just provide me the IP Address and Password via mail and, or chat; contact me as bdheeman (at) gmail (dot) com.

sir quintum license.dat file sn=A0423028BA plz send the mail.mail [email protected]

The detailed description of Configuring Terminal Software/Assigning IP address to Tenor DX is given below.If you need only RESETTING GOTO STEP 18.

1.From your PC, click on Start> Programs> Accessories> Communications> HyperTerminal. The Connection Description is displayed.

2.Enter a connection name (i.e., name for each unit such as Tenor DX 1 and click Ok.

3.Choose the connection port on your PC from the Connect Using drop down list box (i.e., Direct to Com1). Click Ok. The Com1 Properties window will be displayed. See Figure 3.


4.From the Bits Per Second drop down list box, choose 38400.

5.From the Data Bits drop down list box, choose 8.

6.From the Parity drop down list box, choose None.

7.From the Stop bits drop down list box, choose 1.

8.From the Flow control drop down list box, choose None. Click Ok. A connection to the Tenor unit is established.

9.Click on Call>Call. A connection to the unit will be established. The login prompt appears.

10.Enter a login name. The default login name is admin.

11.Enter a password. The default password is admin. (Once you are up and running, changing the password is a good idea for security purposes). Step through each of the following parameters and enter the correct values for your installation: IP address, Subnet Mask and Default Gateway.

12.At the Quintum prompt, type ei to reach the Ethernet prompt and then type config to change to the configuration mode.

13.To set the IP address, type set ipa followed by the IP address.

14.To set the Subnet Mask, type set subnetmask, followed by the subnet mask.

15.Type siprd to change to the Static IP Route Directory.

16.To set the Default Gateway IP, type change 1 g followed by the IP address for the default gateway IP.

17.Type submit.

18.Type maint to reach the maintenance mode and then mc. Type reset. A confirmation message will ask if you want to reset the unit. Type yes to reset the unit. The reboot enables the Tenor to incorporate the new settings.

19.Once the IP information is set, you are ready to configure the unit.

Hi a_rappaport,

If you want to restore the factory defaults, please follow the steps below.

Note: All current configuration will be deleted, including your password. Restoring factory defaults does not change or delete the Tenor's IP address, subnet mask or default gateway; you will still be able to communicate with the unit after a reset. You can set all system configuration settings back to their factory defaults through the Command Line Interface (CLI) as follows:

1. Access the CLI through a Telnet session. See the Command Line Interface (CLI) guide for more information.

2. Access the Config-VOIPNetwork-1 prompt.

3. Type setfactory. You will be asked if you are sure you want to set the unit back to factory defaults.

4. Type yes to confirm (type no to cancel the restore).

Reset System

The Reset system feature enables you to reset the system, including hardware and software. You can reset the system through the unit's Back Panel or through the Command Line Interface (CLI). Back Panel. Use a blunt, thin object to press in the Reset button, located on Tenor AX's front panel. The system will reset. Command Line Interface (CLI). You can reset the system through the Command Line Interface (CLI) as follows:

1. Access the CLI through a Telnet session. See the Command Line Interface (CLI) guide for more information.

2. Access the Maintain-MasterChassis-1# prompt.

3. Type reset. You will be asked if you are sure you want to set the unit back to factory defaults.

4. Type yes to confirm (type no to cancel the restore).

Through this simple Command Line Interface (CLI) telnet
session, you can access all configuration options, including an online help system, built into the CLI, which provides help for all features and functions. Just type help at any prompt, and data about that field will be displayed.

Hope it helps.

Thank you for using FixYa.

Tenor AXG VoIP Gateway (AXG800, AXG1600, AXG2400) Configuration

The Tenor AXG VoIP Gateway Configuration is used for (Phone/FXS) to VoIP connections; calls
coming from the Phone/FXS interface (i.e. PBX) may be switched as a VoIP call. Calls can be
routed in any direction between any of the ports. See Figure 1-8 for an example of a call originating
from the Phone/FXS side (PBX).

Tenor AXG Phone/FXS Originated Call Sample

PBX Keyswitch Phone - -> FXS Port --> FIOS IP Network

Hi,
Below is the link for Quintim Tenor Manual https://support.net.com/download/attachments/3407913/TenorASuserguide.pdf

you may only have 1 licenses for this. may need more licenses.

Hi

For making/reciving SIP calls with A800 u need its SIP firmware.
u can add me on MSN for more help.

MSN : [email protected]

See here below the complete manual.

https://support.net.com/download/attachments/3407913/Tenoraxuserguide.pdf?version=2&modificationDate=1296173175842

Best regards

http://www.quintum.com/
go to the link above and then go to the support tab then look for chat or telephone number and get a rep they can give you a new or temp license tell them it got lost and they will replace.

Ok, I would love to help,
Please respond to this using COMMENT or REPLY
I believe this is fixable

192.168.1.1 or 192.168.1.2

U can use Console access.
What u need is Hyperterminal + rs232 cable to access A800 via Console.


Hyperterminal can found on all Win OS : Programs > Accessories > Communications

for more help add me on MSN as :MSN:[email protected]

You need to request a new/updated License file from [email protected]

plz note that the quintum.com is net.com now.