Quinny Buzz - Recent Questions, Troubleshooting & Support - Page 4

Hi Laura, Unable to advise what might be causing the issue without being able to see the product. If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Hi Terry You can send your Quinny in for inspection & repair required. If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty. If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required. If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

Hi Joseph, try Maxi cosi direct, both companies are part of the Dorel group, which also are head over quinny.

Hi Viccie It would be recommended that it is returned to the engineers for inspection & repair work required. Please visit the Quinny Facebook page for assistance in doing this depending on which country you are based in and the age of your Quinny chassis. Quinny

Hi Angie Please contact Mothercare for assistance. Contact Mothercare

Hi Lauren Please can you contact us and we can help further with finding out the age of this model Quinny Buzz and whether repair can be provided. Dorel UK Customer Service

Hi Claire Stand in front of the Buzz chassis at the front wheel. On either side of the seat unit you have a grey button. Push the button down and now you recline the seat / sit it upright as required. http://www.quinny.com/-/media/Quinny/Product%20content/Manuals%20and%20instructions/buzz/MAN_DRU1074A14_Q_BUZZ_V1_2014_ENFRDENLESITPTKOPLELRUCS.pdf

Hi Hayley The chassis would need to come in for our engineers to provide inspection / repair. If you're in the UK and it's under 2 years old please contact your retailer with proof of purchase / If you're in the UK and it's over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-18:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to book in for chargeable inspection / repair work required (39.99 GBP standard charge) If you're outside the UK please visit the Quinny website and select the country you're in, then choose the "Contact Us" tab on the right side of the screen for your enquiry to be sent to the customer care team who can best assist.

Hi Deirdre, If the Quinny Buzz is under 2 years old and you're in the UK please return to your retailer with proof of purchase and they will make arrangements for the chassis to be sent to our engineers under warranty terms and conditions for inspection / repair work required. If it is over 2 years old, or you no longer have proof of purchase, and you're in the UK please contact the customer care team on 01284 413 141 Mon-Thur 08:30-18:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to book in for chargeable inspection / repair work required. Standard cost is 39.99GBP for inspection and single repair and this does include courier collection and delivery. If you are not in the UK please advise which country you're in and we can put you in touch with the care team for your country.

Hi Claire Which country are you in please?

Hi Mirjana Please could you advise which country you're in so we can provide best assistance.

I need to replace the cable in a quinny buzz handle how do you do it please

GO TO WWW.,BUGGYPITSTOP.CO.UK THEY DO REPAIRS TO BUZZ'S AND THEY HAVE SPARE PARTS IF YOU REQIRE THEM

Hi MichaelCould you clarify what you're having an issue with please? We'll try and help as much as possible.