ProntoTec Tablets & eReaders - Recent Questions, Troubleshooting & Support

Try the following: 1) press and hold the volume up button 2) while pressing the volume up button, press the power button and hold it down as well 3) continue holding both buttons down until android figure appears, then release all buttons. After 3 minutes the unit should restart into normal mode. Hope this works for you.

You will likely need to do a factory reset, how you do this depends on your tablet.

Google "factory reset (brand and model of tablet)"

which android screen stuck on press and hold restart until it restarts

The only way to bypass a forgotten password is to do a factory reset, so please check and verify you are doing the reset correctly.

Sometimes on these types of devices, you need to either hold the button in or pull the battery out temporarily to get them to boot.