Precor Popular Questions, Answers, Tips & Manuals

You would need to check the amperage as well.

Replacement Parts for Fitness Exercise Equipment at SPORTSMITH You can find the diagram for this model by using your model and serial number at the following link. Repair Parts for Precor C954i Treadmills 120VAC 240VAC SPORTSMITH net

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

This link will take you to the parts available for these models. Because most machines are serial number specific, you will need to narrow your search based on your particular model and serial number. Precor Repair Parts for 9 35 9 35i Treadmills Consumer SPORTSMITH net

There a few possible options for the battery. This link will take you to all of them. Please have your serial number ready to help narrow your choices. Repair Parts for Precor EFX 546i Ellipticals SPORTSMITH net

hi There , Take off the covers and check the bolts .They do come loose.

Start with verifying the battery voltage. Here is a video on how to do this. If your battery checks out, move on to the stride sensor gapping. I will post a link with a service bulletin that shows the stride sensor and it's location. Also, confirm the right crank arm still has the magnet on the backside. My Precor Elliptical Shuts Down After 7 Seconds what is wrong

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

This link will take you to the parts available for these models. Because most machines are serial number specific, you will need to narrow your search based on your particular model and serial number. Precor Repair Parts for 9 33 9 33i Treadmills Consumer SPORTSMITH net

Using the following link, you can find information on troubleshooting the overlay and upper PCA, starting on page 23 of the service manual. http://www.sportsmith.net/images/product_support%5Cprecor%5CService%20Manuals%5CCommercial%20EFX%5CService%20Manual,%20C546i%20Self%20Powered%20EFX.pdf

Try to calibrating the lift motor. The following link will take you to a service manual. Check pages 14-15. http://www.sportsmith.net/images/product_support/precor/Service%20Manuals/Commercial%20Treadmill/C954i%20(120%20VAC)(serial%20code%20A985,%20AAAR,%20ATPM).pdf

It could be a combination of the wheel and the ramp. We offer ramp sleeves to correct the surface issue. Precor Elliptical Ramp Sleeve Installation Video

Precor Error 10, Line Frequency out of Acceptable Range Probable Cause 1. Treadmill is connected to a non-dedicated AC circuit 2. The AC hot and AC neutral wires are reversed on a 120VAC circuit. 3. The upper PCA has an incorrect jumper setting. 4. Fuse feeding the stepdown transformer is bad. 5. AC line frequency is incorrect. 6. AC line may be excessively noisy. Corrective Action

1. Treadmill must be connected to a completely dedicated 20amp AC circuit. Both hot and neutral leads must be dedicated to the treadmill. If the circuit is shared with another piece of equipment, it can cause enough electrical noise to make the AC line frequency impossible to identify. The AC circuit for the treadmill must be re-configured as a completely dedicated 20amp circuit.
2. Many line frequency detection systems observe the AC line frequency on the hot AC line. In the event of a reversed 120VAC circuit, the observation is taking place on the neutral (ground) part of the AC line. Many observing systems are not capable of detecting line frequency on the neutral line. First it must be determined if the reversal is in the AC wiring feeding the treadmill or in the internal wiring of the treadmill. The hot and neutral lines can be confirmed by measuring each in reference to AC (green wire) ground. The hot wire will read full line voltage (commonly 105 - 120VAC) and the neutral should read about 0VAC.
3. The upper PCA's for some units had a jumper setting for use with SCR or PWM drive circuits. If the jumper was set on the upper PCA as PWM on an SCR unit, the Error 10 appears. Change the jumper setting to SCR to correct the problem.
4. A pair of fuses were used on some treadmills (C944 PWM version 2 and C96x PWM version 2) that fed the stepdown transformer for the low voltage power supply on the lower PCA. The AC line frequency was observed on the output of one of the fuses. If the fuse blew, AC line frequency could not be detected even though the treadmill appeared normal under other circumstances.
5. It is unlikely, however, the AC line frequency could be out of acceptable limits. This would more likely occor in countries were AC power systems may not be well developed and controlled. There is little that can be done to correct this issue. If the source frequency cannot be corrected, the only possibility would be replacing the treadmill with one that utilizes a PWM motor controller. PWM motor controllers do not depend on line frequency for speed control.
6. At times the AC being fed into the distribution system is too electrically noisy to allow correct line frequency identification. This can be caused by other equipment within the AC distribution system creating the electrical noise. It can be difficult to identify the source of the electrical noise. There is little that can be done to correct this issue. The source needs to be located and removed or made electrically quiet. If this cannot be done, the only possibility would be replacing the treadmill with one that utilizes a PWM motor controller. PWM motor controllers do not depend on line frequency for speed control.

Precor Error Code 10 10 Line Frequency out of Acceptable Range

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error 40, No Lift Motion Detected Probable Cause 1. Blown lift fuse in lower PCA. 2. Lift motor is physically jammed and not able to move. 3. Bad lower PCA. 4. Bad lift capacitor. 5. Bad lift motor winding. 6. Bad interconnect cable between upper and lower PCA. 7. Bad upper PCA. Corrective Action

1. Check the lift fuse from the lower PCA. Using an ohmmeter, the fuse should measure 1 ohm or less. If the reading is significantly high, replace the fuse. If the fuse is open, refer to steps 3 and 4 before continuing.
2. Disconnect the lift motor from the ramp (elliptical) or lift platform (treadmill). If the lift nut or lift tube is jammed against the motor housing, turn the lift tube or lift nut away from the motor housing. If the lift was jammed, refer to step 3 before continuing. Calibrate the lift motor per the proper procedure for the unit being serviced and reattach the lift motor to the ramp (elliptical) or lift platform (treadmill). NOTICE: You must find and repair the cause for the jammed lift. Only re-calibrating the lift motor will not solve the problem.
3. One of two modes can cause the lower PCA to fail. The lift switch could fail in an operated condition. If this happens the lift will move (either up or down) as soon as the unit powers up. The usual result is that the lift will be physically jammed as explained above, and probably also being cause for the lift fuse to blow. The lift switch could also fail in an open condition. If this happened, the lift would not operate in one direction. If either of these conditions occur the lower PCA needs replaced.
4. Most units have the lift capacitor mounted inside the lift motor, and others use external lift capacitors. This information applies to units with the external lift capacitors. If the lift capacitor is shorted the lift fuse blows. Check the capacitor for a short using an ohm meter. Disconnect the capacitor from the lift motor and test. A good capacitor reads in the millions of ohms. Replace the capacitor if the reading is significantly low. Capacitor can also fail in the open condition which would result with the lift motor trying to run but not having normal power. Test the capacitor by measuring AC voltage across it. A good capacitor will read AC peak voltage while an open capacitor reads AC RMS voltage.
5. When a lift motor winding is bad the lift will not operate in one or both directions depending upon the exact fault in the motor. Check the lift motor winding with an ohm meter. AC lift motors have a split winding (3 wires) and DC lift motors will have a single winding. Both windings must be checked on an AC lift motor. Normal winding readings could vary anywhere between 1 and 60 ohms, depending on the lift motor being tested. See the proper service manual for the motor being tested.
6. Test unit with a known good interconnect cable. Replace the interconnect cable if necessary.
7. Test unit with a known good upper PCA. Replace the lower PCA if necessary.

Precor Error Code 40

It might be crossing its excess weight limit...read the manual

Precor Error Code 42 Error Code: 42 Manufacturer: Precor Model: All Models Error Description: Error 42, Lift Position Value Out of Range. Error 42 is displayed when the lift position reported by the lift position potentiometer is found to be outside its set limits. If an Error 42 has occurred, it is important to know the physical position of the lift when the error occurred. It is possible the lift is physically out of range or jammed. In this case, the Error 42 is a secondary symptom and the issue should be approached as an Error 40. Possible Reason:

1. Bad or intermittent connection in the lift motor controller.
2. The lift motor requires calibration.
3. The lift motor potentiometer is bad.
4. The lower PCA to upper PCA cable is bad.
5. The lower PCA is bad.
6. The upper PCA is bad.

Recommended Action:

1. Intermittent connections can be difficult to locate. If the Error 42 condition is intermittent, a connection issue is probably the cause. This is definitely true if the Error 42 occurred while the lift was within its normal physical range. Inspect the lift potentiometer connector and repair connection if necessary. If the intermittent connection cannot be found or corrected, replace the lift motor. A lift calibration number of 0 or 255 indicates an open or shorted potentiometer connection. This means the problem could be anywhere between the lift motor and the upper PCA. Typically it can be identified and tracked using an ohmmeter.
2. Using the appropriate service manual for the unit being tested, refer to the lift calibration procedure. If the information in the service manual doesn't match the lift position/physical lift position of the unit, recalibrate the lift motor. [Something caused the lift motor to be out of calibration. Investigate for cause and correct. Simply recalibrating the lift motor will not solve the problem.]
3. If the lift calibration number is not 0 or 255 and does not change when the lift motor turns, replace the lift motor.
4. Check continuity of the interconnect cable or swap with a known good interconnect cable to verify if cable is bad.
5. Swap the lower PCA with a known good lower PCA to verify if the lower PCA is bad.
6. Swap the upper PCA with a know good upper PCA to verify if the upper PCA is bad.

Lift Position Value Out of Range Precor Error 42

Precor Error Code 23 Error Code: 23 Manufacturer: Precor Model: All Models Error Description: Error 23, Motor Pulses Missing after Start Up - Indication that the speed sensor signal was lost while the unit was in operation. Possible Reason:

1. The line of sight between the speed sensor and the speed sensor target is obstructed.
2. Incorrect gap between the speed sensor and the speed sensor target.
3. Incorrect adjustment of the speed sensor potentiometer (when equipped).
4. Intermittent connection of speed sensor or drive motor wiring.
5. Badly worn drive motor brushes not able to make proper contact with drive motor commutator.
6. Faulty lower PCA.
7. Faulty interconnect cable between upper and lower PCA.
8. Faulty upper PCA.

Recommended Action:

1. Using a static safe vacuum cleaner, carefully vacuum out the drive motor compartment. Be sure to thoroughly clean the area between the speed sensor and the speed sensor target.
2. Inspect the gap of the speed sensor to the speed sensor target. Proper gap is 3/16" and the speed sensor photo eye should be aimed at the larger portion of the targets wedge shaped section. If unit has a magnetic speed sensor, the gap between the end of the sensor and the flywheel tooth needs to be 3/16".
3. Locate the speed sensor potentiometer (when equipped) on the lower PCA. Set the speed sensor potentiometer to mid-range. Start the treadmill and increase speed to 6 mph. Carefully adjust the speed sensor potentiometer until the treadmill is operating the smoothest. Increase the speed to full speed and again adjust the speed sensor potentiometer until the treadmill is operating the smoothest. These two adjustments are typically small and are generally only a matter of fine tuning.
4. Test all wiring and wire connections of the speed sensor and drive motor. Replace or repair necessary wire connections or wiring.
5. Inspect and replace drive motor brushes if necessary.
6. Determine if the lower PCA is bad by swapping with a known good lower PCA.
7. Determine if the interconnect cable is bad by swapping with a know good cable.
8. Determine if the upper PCA is bad by swapping with a know good upper PCA.

Precor Error Code 22 Error Code: 22 Manufacturer: Precor Model: All Models Error Description: Error 22, No Motor Pulses at Start Up - Error indicates that the display has sent a command for the drive motor to start, however, the speed sensor has not returned the signal acknowledging that the drive motor has started. Possible Reason:

1. The line of sight between the speed sensor and the speed sensor target is obstructed.
2. Badly worn drive motor brushes.
3. Incorrect gap between the speed sensor and the speed sensor target.
4. Incorrect adjustment of the speed sensor potentiometer (when equipped).
5. Inoperative speed sensor.
6. Faulty lower PCA.
7. Faulty interconnect cable between upper and lower PCA.
8. Faulty upper PCA.

Recommended Action:

1. Using a static safe vacuum cleaner, carefully vacuum out the drive motor compartment. Be sure to thoroughly clean the area between the speed sensor and the speed sensor target.
2. Bady worn drive motor brushes cannot make proper contact with the motor commutator, therefore the drive motor will not start when voltage is applied. Inspect and replace drive motor brushes if necessary.
3. Inspect the gap of the speed sensor to the speed sensor target. Proper gap is 3/16" and the speed sensor photo eye should be aimed at the larger portion of the targets wedge shaped section. If unit has a magnetic speed sensor, the gap between the end of the sensor and the flywheel tooth needs to be 3/16".
4. Locate the speed sensor potentiometer (when equipped) on the lower PCA. Set the speed sensor potentiometer to mid-range. Start the treadmill and increase speed to 6 mph. Carefully adjust the speed sensor potentiometer until the treadmill is operating the smoothest. Increase the speed to full speed and again adjust the speed sensor potentiometer until the treadmill is operating the smoothest. These two adjustments are typically small and are generally only a matter of fine tuning.
5. An inoperative speed sensor will allow the drive motor to start and run briefly before the error appears. If able to access the speed sensor wiring, measure the DC voltage between the speed sensor leads. Two of the leads will always read about 5 VDC. Two will toggle between 0 and 5 VDC as you slowly turn the speed sensor target. If both measurements are not seen, the speed sensor needs replaced. Some units have the speed sensor mounted on the lower PCA and the lower PCA needs replaced.
6. Determine if the lower PCA is bad by swapping with a known good lower PCA.
7. Determine if the interconnect cable is bad by swapping with a know good cable.
8. Determine if the upper PCA is bad by swapping with a know good upper PCA.

Precor Error Code 26 Error Code: 26 Manufacturer: Precor Model: All Models Error Description: Error 26, Motor Pulse Width Incorrect - Observation of the speed sensor signal and verification the signal from the speed sensor is appropriate for the requested speed. If an incorrect or erratic speed sensor signal is detected the error appears. Possible Reason:

1. The line of sight between the speed sensor and the speed sensor target is obstructed.
2. Incorrect gap between the speed sensor and the speed sensor target.
3. Incorrect adjustment of the speed sensor potentiometer (when equipped).
4. Damaged speed sensor target.

Recommended Action:

1. Using a static safe vacuum cleaner, carefully vacuum out the drive motor compartment. Be sure to thoroughly clean the area between the speed sensor and the speed sensor target.
2. Inspect the gap of the speed sensor to the speed sensor target. Proper gap is 3/16" and the speed sensor photo eye should be aimed at the larger portion of the targets wedge shaped section. If unit has a magnetic speed sensor, the gap between the end of the sensor and the flywheel tooth needs to be 3/16".
3. Locate the speed sensor potentiometer (when equipped) on the lower PCA. Set the speed sensor potentiometer to mid-range. Start the treadmill and increase speed to 6 mph. Carefully adjust the speed sensor potentiometer until the treadmill is operating the smoothest. Increase the speed to full speed and again adjust the speed sensor potentiometer until the treadmill is operating the smoothest. These two adjustments are typically small and are generally only a matter of fine tuning.
4. Inspect the speed sensor target for any scratches or tears that could cause incorrect readings. Replace the speed sensor target if necessary.

Precor Error Code 22 Precor Error Code 23 Precor Error Code 26

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Precor Error 05, Key Depressed at Power Up Probable Cause 1. A key is permanently depressed on the display. 2. An interface chip (IC) has failed in the upper PCA's keypad. 3. Liquid (cleaning solution or sweat) may be on the surface of a touch sensitive display. Corrective Action

1. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 is eliminated, the keypad is the cause and should be replaced.
2. Disconnect the keypad cable from the upper PCA. Reset power to the machine. If the Error 05 still appears, the upper PCA* is the cause and should be replaced. *Upper PCA's most commonly do not come with software. Remove the software (chip) from the existing upper PCA prior to replacement and install into the new upper PCA.
3. Wipe away all liquid from the touch sensitive display. Reset power to the unit. If the Error 05 is eliminated, the liquid was the cause.

Precor Error Code 05

Precor Error 16, AC Input Voltage Too Low Probable Cause 1. AC input voltage is incorrect. 2. Treadmill operating on undersized AC wiring and/or is drawing high current. Corrective Action

1. Verify AC feed into the building's circuit breaker is correct and connected to the proper transformer tap.
2. The AC wiring must be sized to handle 20 amps of current over the loop length of the AC wiring. Voltage drop across the AC input wiring is a result of the length of the wire run multiplied by the amount of current being demanded by the treadmill. The longer the run and the higher the current the large the wire must be.Verify the unit is connected to an isolated and dedicated 20 amp circuit.

Precor Error 16