PQI Recent Questions, Troubleshooting Help & Support

Some usb keys or flash drives have a little switch that locks it & makes it read only. Try looking for something like this. Or you try following these steps:

For USB drives:

1. Open Start -> Run...
2. type diskmgmt.msc and press enter
3. right click on the partitin you want to format (where the leter and size is)
4. select 'Delete Partition...' and confirm
5. right mose button in the same place and select 'Create partition'
6. select primary partition
6. select size, file forma, disk leter, label etc should be all right if you leave defaults.
7. click ok

This will recreat the partition and format it in proper way.

I hope this information will be helpful. Thank you for using FixYa!

click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem

check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts if now you can see your usb drive there might not be any need to do the following click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive I found that you get best results by ticking one box then returning after it has finished then tick the other box then you restore it to its default status

Right click on usb drive select properties you will have an array of options

Select the hardware option then select your drive properties policies

restore defaults

In XP

Right click on your drive select properties then on customize restore Default in W 7 If you need more help with this post a reply hope this helps

you cant if you want to get the maximun ammount of storage space create a folder or add files to a zip file to compress themto make a folder right click in the drive select new folder and name it hope this helps

click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem

check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts

if you dont have a disk with the drivers

you will need to download one try one of these

http://download.cnet.com/usb2-0-driver-zip/3000-18493_4-163914.html

http://download.cnet.com/usb-2-0-root/3000-18493_4-55793.html

http://download.cnet.com/usb-mass-storage-controller/3000-18493_4-161651.html USB Mass Storage Controller

http://download.cnet.com/via-usb-2-0/3000-2098_4-10163319.html

Install a USB 2.0 host controller driver

http://download.cnet.com/usb-mass-storage-controller/3000-18493_4-161651.htmlor you might downloadhttp://download.cnet.com/drivermax/3000-18513_4-10572602.htmlfree driver program

if you need more help with this post a reply

hope this helps

click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you should see a yellow question mark? right click to reinstall drivers if you can see your usb drive but its not working ports(com&lpt)right click update driver if this fails to fix the problem if this fails to fix the problem check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts also scroll to disk drives if you can see your drive + to expand right click you should see options update driver disable uninstall scan for hardware changes select properties you should see options in the general tab to troubleshoot policies volumes driver and details under the driver tab you will have the options to check the driver details update driver hope this helps you

insert drive in your computer but dont open any files. close out the screen that comes up for the drive. then go to my computer and right click on the drive one time. then you should see scan for viruses. do that to check for and delete viruses. then go and open the usb drive and try to delete the files

click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem

check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts

if you need more help with this post a reply

hope this helps you

You can try a program like this. http://www.piriform.com/recuva

If that does not work you will need data recovery help. This guy is good he does it remotely and only asks for donations. http://FreeDataRecovery.us

im not sure i understand the background on your flash drive

click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb drive but its not working

ports(com&lpt)right click update driver if this fails to fix the problem check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts hope this helps you

Check the following

• With the drive plugged in on powered on place your hand on it should be able to feel it vibrating (if no its not getting power or dead)
• If power and vibrating put your ear to the drive (repeating and squealing are bad, crunching sound is generally ok)
• With the drive plugged in and it sounds ok and it's vibrating[platters are spinning] right click on "Computer"/"My Computer" select manage > Disk Management, locate your drive if it is listed try to initialize it

1. Right Click drive, properties, hardware tab, select drive, properties, volume tab and click populate

If it wont populate or doesn't show at all in storage manager at all either the drive itself is bad or the control in the external enclosure is bad. You can attempt to remove the drive from the enclosure and plug it in directly into the computer but this tends to void it's warranty. If the drive works however you can simply buy a new enclosure for about $12

Comment back if you need more assistance

Check the following

• With the drive plugged in on powered on place your hand on it should be able to feel it vibrating (if no its not getting power or dead)
• If power and vibrating put your ear to the drive (repeating and squealing are bad, crunching sound is generally ok)
• With the drive plugged in and it sounds ok and it's vibrating[platters are spinning] right click on "Computer"/"My Computer" select manage > Disk Management, locate your drive if it is listed try to initialize it

1. Right Click drive, properties, hardware tab, select drive, properties, volume tab and click populate

If it wont populate or doesn't show at all in storage manager at all either the drive itself is bad or the control in the external enclosure is bad. You can attempt to remove the drive from the enclosure and plug it in directly into the computer but this tends to void it's warranty. If the drive works however you can simply buy a new enclosure for about $12

Comment back if you need more assistance

Hi. first you have to figure out if the problem is with the HDD or with your computer, to do this connect your HDD to another computer and see if you can open the information, if the problem is the HDD take it to a service center, if the problem is your computer re install the drivers for the HDD.
Good luck.

you can use recovery tools for your flash drive.. then when you recover all the data try to format you flash drive..