Powerware Recent Questions, Troubleshooting Help & Support

hi, ups is the new? if not will have to replace the battery

You need to reconfigure for the new batteries. Enter the stack numbers but you need the password to do this. You need the Service Manual to perform this config.

Your batteries are dead. How long have you had this unit?

hey dude your problem is so simple..below are my solutions. if you already secured the fans for the replacement then its easy for you to do it, try to totally shut down your UPS removing the input and battery supply. avoid replacing the fans with power, its to dangerous. it consist of almost 400VDC inside in it. call me if you want +63923 3024 585

change the optocoppler no:TLP-250 DOWN RIGHT CORNER ON PCB

It's probably a failed battery going open circuit or DC voltage is below limit on a cell

sometimes the battery tester is not enough to check the battery. battery also prone to tear and wear.because of charging ang discharging. replace the battery

display bat disconnected

Was the UPS commanded to power down? Make sure there is nothing plugged into the UPS and disconnect it from whatever is powering it. Then pull out the all of the batteries inside of the UPS just enough to disengage them from their connections. Once everything has been unplugged and nothing has been feeding the UPS power - then go ahead and re-engage all of the batteries. Turn on the power source to the UPS. It should start up and function as before - you may need to instruct the UPS to carry the load. If you need more help with this reply or call: Daniel • [email protected] • Power & Systems Innovations • 800.260.2259 • www.psihq.com

If there is no alarm silence button. Most likely the unit have develop some internal fault