PopCap Games Recent Questions, Troubleshooting Help & Support

Call Zynga's Phone#: 800-762-2530How to reach a live person: Dial 3 when recording begins.

Make sure you have the latest version of Java.

Clean out your temporary internet files with a FREE program like CCleaner:http://www.piriform.com/ccleaner/download/standardThen update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware.Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira.You should be in pretty good shape if you run and install all of these programs.

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware.Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira...You should be in pretty good shape if you run and install all of these programs.

I have the same problem to it seems everyone who uses face book and plays that game has the problem its not you its face book there due maintenance as always and yes it slows the games down nothing you can do until there done ,don't know if that helped any

I'm sorry but this is not a warez site...We do not give out activation keys or access codes.

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware.Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below..Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira...You should be in pretty good shape if you run and install all of these programs.

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware..Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira...You should be in pretty good shape if you run and install all of these programs.

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware.Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira...You should be in pretty good shape if you run and install all of these programs.

You will need to contact Facebook support for that. Here is a link to their live chat:http://www.facebook.com/note.php?note_id=410099297768

Sorry for your trouble, but people work here for FREE and in their spare time. If you haven't updated your adobe flash software yet then you can get it here:http://get.adobe.com/flashplayer/Also, scan your system for viruses and malware. Try malwarebytes anti-malware it's FREE and it's here:http://majorgeeks.com/downloadget.php?id=5756&file=15&evp=693ee0b20204960edfd909666f809b26Make sure to select the non-pro version.Install and use TDSSKiller also (Also FREE):http://majorgeeks.com/downloadget.php?id=6895&file=1&evp=6ee854ea7c22f46734f10d4e193d17ceYou can try Superantispyware as well (Also FREE):http://majorgeeks.com/downloadget.php?id=5116&file=15&evp=4b877f10ddee47cecae8038a2f67054eIf you don't have a good anti-virus program already you can use Avira. It's FREE as well, just make sure to configure it to "Select All" Threat categories. Here it is:http://majorgeeks.com/downloadget.php?id=955&file=15&evp=b7cc93b8a46387032dd7756deb50bbbdGood Luck!

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Hello I just indtalled Bejeweled 3 on Windows 7 OS and I'm the only user on this computer, but it shows me the same message : this program does not have access to run on this computer.Please ask the administrator to set the parentals control before playing. UAC is all the way to the lowest level, anyone got a solution?

I'm also a Bejeweled Blitz fan! In Facebook, there's a download button at the bottom of the Bejeweled screen in Facebook that will allow you to download the latest PC version of Bejeweled Blitz which will also connect to Facebook. If you already have a registration number for the program, you should be able to type it in during the installation process.

When you try to run Bejeweled Blitz from your PC Desktop, you should see a "Connect to Facebook" button in the lower center part of the screen. Mine automatically connects to Facebook unless I'm having troubles with my wireless network or the Bejeweled Online game is experiencing problems with its system. Then I may need to click on the Connect to Facebook button.

If all else fails, contact their customer service department.

I hope this will help you get back up and running again in the full screen version. I love the game and enjoy it much more on the PC version that connects to Facebook.

--Sandy

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