PopCap Games Facebook Apps - Recent Questions, Troubleshooting & Support

Bejeweled has been giving so many people a lot of problems, it also happened to me, I uninstalled it, and then reinstalled it and now it's working fine again.

Network error generally your internet connection

accumulate

Hi Cathy, It looks like the program is blocked by the computer firewall. All you need to do is to allow the program in your computer firewall. Let me know if you need any further assistance. Thanks!

You can download Mozila, Google Chrome, Safari just google the one you want to try and download it.

Try going thru a different browser.

Try using a different Browser... if the problem persists there is a bug in the game, if it doesn't then there is a problem with your previous browser. In which case I suggest cleaning the browser cache + History and restarting the browser.

If game runs slow then you need to adjust pc settings to peak performance. - update drivers that control your PC- update java- stop unwanted programs and services'- stop Antivirus- delete temporary internet filesIf issue still exists then i would suggest to use a game optimization tool like PCFresher.

iOS is the operating system used on Apple mobile devices such as iPhone and iPad. It's only on Apple devices.

Hi, 2 solutions since there were 2 types of iPhone (Original and Jailbreak). It may or may not work. If any of them works, just share for others. It really annoyed you since u were too used to it with iPhone.
1. If its an Original iPhone, u legally bought it from Apple Store. Delete the application from your phone and iTunes as well. Download the latest version from Apple Store to your iTunes and sync to your phone. You could re-download Facebook App as well if u wish. Don't log in to FB. Only do when Bejeweled Blitz asks you to.
(or) In your PC,
1. Go to Facebook and log into your account. 2. Click on account in the upper right hand corner of the screen. 3. From the drop down that appears select Privacy settings. 4. On the bottom of the page, there will be an "Apps and Websites" label in bold. Click the "Edit your settings" link under that heading. 5. The first section should be "Apps you use." Click the "Edit Settings" button to the right of the list there. 6. Find Bejeweled Blitz on the list & click the "Edit Settings" link beside it. 7. Click the "Remove" link next to "Access my data any time". 8. Launch your PC/Download version of Bejeweled Blitz! (http://www.facebook.com/topic.php?uid=40343401983&topic=20869#topic_top)

2. If its a Jailbreak iPhone, it doesn't matter where did u download it. What you need to do is to use the SBSettings Power Reset Mode. When you press the 'Power' button the drop down menu let you choose things like "Reboot", "Power Off". "Safe Mode", "Lock", etc.. Choose "Safe Mode". It will restart and your phone boot up w/o all your settings. I mean whatever you've modified on your phone. Then you try to play the game. It should be able to log in and connect online through FB since its a safe mode like PCs. If this solve the problem, you may change back to all your jailbreak settings.
If its still not working, you might need to Jailbreak again or Restore with iTunes(iOS will upgrade to 4.3.2) and jailbreak again.
I wish this helps your problem. I am not very sure whether Original iPhone(no jailbreak) has an option "Safe Mode" since i jailbreak mine on the very day i collected it. Have fun! Live Happy! Nothing Last Forever!! ^_^
Rgds Min

Call Zynga's Phone#: 800-762-2530How to reach a live person: Dial 3 when recording begins.

Make sure you have the latest version of Java.

Clean out your temporary internet files with a FREE program like CCleaner:http://www.piriform.com/ccleaner/download/standardThen update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware.Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira.You should be in pretty good shape if you run and install all of these programs.

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware.Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira...You should be in pretty good shape if you run and install all of these programs.

I have the same problem to it seems everyone who uses face book and plays that game has the problem its not you its face book there due maintenance as always and yes it slows the games down nothing you can do until there done ,don't know if that helped any

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware.Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below..Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira...You should be in pretty good shape if you run and install all of these programs.

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware..Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira...You should be in pretty good shape if you run and install all of these programs.

Update your Adobe flash player software to the latest version:http://get.adobe.com/flashplayer/If that doesn't fix it you might have some viruses and malware.Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.Download, Install and Run Malwarebytes Anti-Malware:http://majorgeeks.com/download.php?det=5756When Installing choose the non-pro version.Download, Unzip, Install and Run TDSSKiller:http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.htmlDownload, Install and Run Super Anti-Spyware:http://majorgeeks.com/SUPERAntiSpyware_d5116.htmlIf you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.htmlMake sure to select ALL of the "threat categories" when you install or configure Avira...You should be in pretty good shape if you run and install all of these programs.

You will need to contact Facebook support for that. Here is a link to their live chat:http://www.facebook.com/note.php?note_id=410099297768