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Polycom Answered Questions & Fixed Issues

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0helpful
2answers

I have 25 SIP lines my question is, Why sip phone delay dial to IP phone in 4 to 5 seconds? But, if I used auto dial feature on SIP Phone, IP Phone ringing immediately

dial plan.... try pushing # after the number to make call without the delay
11/9/2022 10:44:37 AM • Polycom... • Answered on Nov 09, 2022 • 401 views
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1answer

Should message light be on always ..solid not flashing ...

Constant red means it is set and ready to record messages after x amount of rings. Flashing red means you have a message. Please always include the model number is such questions and I can find you a manual. Polycom has lots! https://www.google.com/search?q=Polycom+phone+manual ..
6/15/2022 2:56:34 PM • Polycom Lands... • Answered on Jun 15, 2022 • 153 views
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1answer

What is the ID Message on the polycom soundstation 2w

If you have Polycom Sound Station 2 and you are getting NO ID Message on screen. Please do the following: 1. Press Speaker 2. 773 This should clear up the error.
8/10/2018 9:18:49 PM • Polycom... • Answered on Aug 10, 2018 • 722 views
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1answer

I've tried an adapter (2.5mm male to 3.5mm

Look for this on amazon. Yes, you need a 4-conductor male plug with a "Y" cable that has a mic jack and speaker/phones jack. Be sure it says it's iPhone compatible.
1/20/2018 4:04:41 AM • Polycom... • Answered on Jan 20, 2018 • 201 views
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1answer

Not able to pick incoming call

Please tell me what kind of phone.
12/21/2017 4:39:03 AM • Polycom... • Answered on Dec 21, 2017 • 91 views
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1answer

I have a polycom 501

Best to contact your phone system provider, to determine if it is or if it still under warranty.These types of items are generally not user serviceable.
12/15/2017 6:55:50 PM • Polycom... • Answered on Dec 15, 2017 • 62 views
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1answer

Wanted to cal two numbers at the same time form a

A Google search netted this helpful article. I appears you'll need to contact the service provider. https://headsetplus.com/blog/make-conference-calls-3-way-calling-polycom-conference-phone/
11/29/2017 3:04:16 PM • Polycom... • Answered on Nov 29, 2017 • 119 views
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1answer

Polycom IP331 is waiting for network to initialize

yes, yes it is.... what a pile of crahp
1/31/2019 9:40:00 PM • Polycom... • Answered on Jan 31, 2019 • 1,948 views
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4answers

Registration Failed

Hello Risas,
This is a known issue with this product that requires a software upgrade to resolve. Please download "SoundStation2W Software Upgrade" from the Product Support page of our website and follow the included instructions. If you need any assistance please don't hesitate to call for assistance at 1-888-248-4143 Options 2, 4.

Regards,
James
11/21/2016 7:12:33 AM • Polycom... • Answered on Nov 21, 2016 • 2,379 views
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2answers

What is the default password for Polycom

Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.
11/14/2016 9:51:10 AM • Polycom... • Answered on Nov 14, 2016 • 14,319 views
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1answer

Where can i get best wireless car charger? Can i get it from online?

You can buy a car charger from amazone.com in good price
6/10/2016 11:13:12 AM • Polycom... • Answered on Jun 10, 2016 • 215 views
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1answer

Display shows a phone number but no dial tone. device seems "stuck." On/off and remove/replace battery did not help

You may visit your Mobil Sevice Provider's Client Attention and ask them. Maybe it's a configuration issue. Maybe it can be solved doing a Factory Reset - The know the codes to do it. .
8/1/2015 2:05:12 PM • Polycom, Inc.... • Answered on Aug 01, 2015 • 401 views
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1answer

Polycom voicestation 300

are you sure this feature is not blocked on your line? check with another phone connected to the same socket if you can dial the same numbers
3/11/2015 8:09:22 AM • Polycom Lands... • Answered on Mar 11, 2015 • 423 views
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1answer

When on a conference call the other party can not hear us. We have hung up and called back and that did not correct the problem.What do you suggest?

check you do not have the mute button blocked below the silicon cover
3/11/2015 8:08:19 AM • Polycom... • Answered on Mar 11, 2015 • 291 views
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1answer

Why does system seem to reboot on its own?

check that you allocate a fix IP in the router. At times it could be re-allocated to a dynamic IP and this cause the failure to maintain the connection.
3/11/2015 8:07:24 AM • Polycom HDX 7002... • Answered on Mar 11, 2015 • 394 views
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1answer

I'm trying to connect a polycom vsx 700 to this conference room.Same unit is able to connect to local scopia xt5000 with no trouble. If dialing [email protected] I get " The far end system does

hello This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically. Best regards
3/11/2015 8:06:16 AM • Polycom Lands... • Answered on Mar 11, 2015 • 368 views
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1answer

I'm trying to connect a polycom vsx 700 to this conference room. Same unit is able to connect to local scopia xt5000 with no trouble. If dialing 135.11.119.48 it times out without connecting to an

hello This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically. Best regards
3/11/2015 8:05:58 AM • Polycom VSX 7000... • Answered on Mar 11, 2015 • 379 views
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1answer

How do i update the time from daylight savings?

Double check the sntp setting on the others As see they are using the same server.
3/9/2015 7:47:39 PM • Polycom... • Answered on Mar 09, 2015 • 327 views
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