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Polycom Answered Questions & Fixed Issues

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If you have Polycom Sound Station 2 and you are getting NO ID Message on screen. Please do the following:

1. Press Speaker
2. 773

This should clear up the error.

Polycom... | Answered on Aug 10, 2018 | 435 views


Look for this on amazon. Yes, you need a 4-conductor male plug with a "Y" cable that has a mic jack and speaker/phones jack. Be sure it says it's iPhone compatible.

Polycom... | Answered on Jan 20, 2018 | 166 views


Please tell me what kind of phone.

Polycom... | Answered on Dec 21, 2017 | 47 views


Best to contact your phone system provider, to determine if it is or if it still under warranty.These types of items are generally not user serviceable.

Polycom... | Answered on Dec 15, 2017 | 43 views


A Google search netted this helpful article. I appears you'll need to contact the service provider.

https://headsetplus.com/blog/make-conference-calls-3-way-calling-polycom-conference-phone/

Polycom... | Answered on Nov 29, 2017 | 76 views


There could be an automatic timeout when no movement is detected. The solution is to have everyone keep moving, even breaking into a lively dance from time to time.

Polycom VSX 7000... | Answered on Aug 12, 2017 | 69 views


yes, yes it is.... what a pile of crahp

Polycom... | Answered on Jan 31, 2019 | 1,435 views


Hello Risas,
This is a known issue with this product that requires a software upgrade to resolve. Please download "SoundStation2W Software Upgrade" from the Product Support page of our website and follow the included instructions. If you need any assistance please don't hesitate to call for assistance at 1-888-248-4143 Options 2, 4.

Regards,
James

Polycom... | Answered on Nov 21, 2016 | 2,244 views


Default Passwords:
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".

To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.

Polycom... | Answered on Nov 14, 2016 | 13,893 views


Could be fluorescent light interference in the area where your Sondstation is located

Polycom... | Answered on Jul 21, 2016 | 936 views


You can buy a car charger from amazone.com in good price

Polycom... | Answered on Jun 10, 2016 | 195 views


You may visit your Mobil Sevice Provider's Client Attention and ask them. Maybe it's a configuration issue. Maybe it can be solved doing a Factory Reset - The know the codes to do it.


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Polycom, Inc.... | Answered on Aug 01, 2015 | 320 views


are you sure this feature is not blocked on your line? check with another phone connected to the same socket if you can dial the same numbers

Polycom Lands... | Answered on Mar 11, 2015 | 359 views


check that you allocate a fix IP in the router. At times it could be re-allocated to a dynamic IP and this cause the failure to maintain the connection.

Polycom HDX 7002... | Answered on Mar 11, 2015 | 361 views


hello
This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically.
Best regards

Polycom Lands... | Answered on Mar 11, 2015 | 345 views


hello
This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically.
Best regards

Polycom VSX 7000... | Answered on Mar 11, 2015 | 364 views

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