Polycom Popular Questions, Answers, Tips & Manuals

Discussion mode will work if your 8000 unit created the bridge call (that is called all other VC units). I think by default the software will allow a bridge call of up to 4 sessions (yourself is included). Also check to see what mode the other VC units are set to.

try upgrading the system to latest version

Please confirm if you have made video call or audio call. There is an option in the called basic mode, if it is enabled then disable and check. ckeck with service provider for the bonding option. Last option you can try SW upgrade

1st You download Webcam Driver.Please can you send meAfter this install the Webcam driver in the system.Installation of Webcam DriverGo to the control panelClick on the System IconClick on the Hardware TabClick on the Device Manager sSelect the Unknown Device or printer device where yellow Question Marks sign on it.Right click on it and uninstall it.After this go to the top of the device manager and click on scan for hardware changes.Driver installation Wizard start.Brows Your Driver from the Hard Disk and click on next.Driver will be install.

there is a setting in the config files i beleive you can also go into the ip addrss of the phone and set it to auto answer or something

http://www.fixya.com/support/r5180210-install_driver_or_installer_webcam

Error Code 291 is an internal hardware failure. There is no service fix for the field technician; the unit must be removed and sent back to Polycom for repair.

Greg @ VIcom - Virginia Beach, VA

press the ? mark button in the remote and you will get the system option

On the Polycom support website download the documentation for the Viewstation SP. It is very similar.

The conference call feature is not part of the phone, but part of your telephone network. In some systems you press a sequence of keys to conference in another member such as flash #02 but it depends on what telephone network you use. Contact your IT admin and ask how to trigger the feature on that analog line.

On the Polycom support website the manuals are available.

Sorry, not interested

mic solution

in my experience it is definitly issue with BW.

Hi, European IP address,it not yet available.

You can check it out your self .


(polycom.com/support/documentation/video_test_numbers.html).

Hope it helps.

Decrease the mic volume or move the ext. mics further away from the base unit.

If you asking for the manual option of ISDN and IP, then got to call preference and change the dialing method to auto

mujhe gprs ki setting krwani hai

www.ivci.com/.../videoconferencing_polycom_viewstation_user_guide.pd
The microphone is called an "Electret Mic", this has a capacitance microphone, and an internal amplifier all in one package, These require a 5 - 12 Volts DC working voltage, and indeed go faulty, very easy, as you related. You can get these Microphones from Radio Shack or similar, they are very common. They have a positive and a negative, the case is always negative, the center cable is usually Positive, with the outside or Shield, and easy to re-solder. Check, the circuit, and make sure polarity is correct, and/or the cable isn't broken, or otherwise wrong. There are usually only two connections, so you shouldn't have too many problems troubleshooting, You should have 5 VDC on the lead that goes to the Mic, and the Mic, should have a resistance of about 1 - 2 K Ohms.

http://www.polycom.com/support/video/other_video/viewstation_sp128.html

FYI below
.http://en.wikipedia.org/wiki/Electret_microphone

Please go to www.polycom.com/support/video and download the document