Polycom Lands Phones - Page 4 - Recent Questions, Troubleshooting & Support

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When on a conference call the other party can not hear us. We have hung up and called back and that did not correct the problem.What do you suggest?

check you do not have the mute button blocked below the silicon cover

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3/11/2015 8:08:19 AM • Polycom... • Answered on Mar 11, 2015

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Why does system seem to reboot on its own?

check that you allocate a fix IP in the router. At times it could be re-allocated to a dynamic IP and this cause the failure to maintain the connection.

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3/11/2015 8:07:24 AM • Polycom HDX 7002... • Answered on Mar 11, 2015

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I'm trying to connect a polycom vsx 700 to this conference room.Same unit is able to connect to local scopia xt5000 with no trouble. If dialing [email protected] I get " The far end system does

hello This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically. Best regards

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3/11/2015 8:06:16 AM • Polycom Lands... • Answered on Mar 11, 2015

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I'm trying to connect a polycom vsx 700 to this conference room. Same unit is able to connect to local scopia xt5000 with no trouble. If dialing 135.11.119.48 it times out without connecting to an

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3/11/2015 8:05:58 AM • Polycom VSX 7000... • Answered on Mar 11, 2015

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Polycom HDX 7000 how to

Thank you

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11/26/2014 2:44:10 PM • Polycom VSX7000... • Answered on Nov 26, 2014

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Factory reset

put a paperclip in the front just below power button and turn unit on. this will factory reset it.

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10/25/2014 3:22:01 PM • Polycom VSX 7000... • Answered on Oct 25, 2014

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Needed: schematic for polycom wall module

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Be the first to answer 9/4/2014 3:01:20 AM • Polycom Lands... • Posted on Sep 04, 2014 • Be the first to answer

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Undo call forward on polycom phone

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Be the first to answer 8/18/2014 3:15:22 AM • Polycom Lands... • Posted on Aug 18, 2014 • Be the first to answer

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How to make polycom 2201-15100-001 ring

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Be the first to answer 8/14/2014 4:30:00 AM • Polycom Lands... • Posted on Aug 14, 2014 • Be the first to answer

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Persons on the other end can't hear me speak

hi,

go to menu, then admin setup, then diagnostics, you can adjust the mic levels in there, they are 50% by default.

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8/13/2014 3:31:07 PM • Polycom... • Answered on Aug 13, 2014

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Alert on my polycom 8000 screen

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Be the first to answer 8/8/2014 1:58:14 PM • Polycom (VSX... • Posted on Aug 08, 2014 • Be the first to answer

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How can i block a phone number

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Be the first to answer 8/1/2014 3:01:01 AM • Polycom Lands... • Posted on Aug 01, 2014 • Be the first to answer

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Polycom voicestation 300

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Be the first to answer 7/30/2014 8:36:53 PM • Polycom Lands... • Posted on Jul 30, 2014 • Be the first to answer

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Default password qdx 6000

how to reset admin password QDX 600

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7/24/2014 8:20:04 PM • Polycom QDX 6000... • Answered on Jul 24, 2014

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How to reset VSX 5000 to factory default - Forgot the password

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Be the first to answer 7/15/2014 3:04:05 AM • Polycom... • Posted on Jul 15, 2014 • Be the first to answer

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Polycom soundstation circuit diagram

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Be the first to answer 7/11/2014 3:00:54 AM • Polycom... • Posted on Jul 11, 2014 • Be the first to answer

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The screen showing "Please Wait - IP Mode"

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Be the first to answer 7/10/2014 8:30:00 AM • Polycom... • Posted on Jul 10, 2014 • Be the first to answer

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My Polycom Videoconferencing machine PVS-1619 is generating humming sound whenever anybody speaks

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Be the first to answer 6/24/2014 7:30:19 AM • Polycom... • Posted on Jun 24, 2014 • Be the first to answer

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Best regardI have Polycom vsx6000aI can not ruun my cam .I updated software cam with my serial number and key but it is wrong and i can not update and i have no support

To upgrade the VSX 6000 you will need to purchase the license key from Polycom

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6/16/2014 2:34:14 PM • Polycom QDX 6000... • Answered on Jun 16, 2014

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How to reset the password of polycom hdx 7000

You can use the hardware restore button on the Polycom HDX system to reset the system in one of these ways: • Restoring configuration-Restores the configuration, which resets most system settings to default values. • Factory restore-Completely erases the system and restores it to the software version and default configuration stored in its factory partition. If you follow this procedure while a USB storage device is connected, the system restores from the USB device instead of the system's factory partition. The restore button is on the front of the Polycom HDX 9000 series system, as shown in the following figure.

The restore button is on the front of the Polycom HDX 8000 series, Polycom HDX 7000 series, and Polycom HDX 4000 systems, as shown in the following figure.

The restore button is on the left side of the Polycom HDX 4500 system, behind a wire mesh screen, as shown in the following figure.

Use a paperclip to press the restore button through the wire mesh covering that side of the system. to reset the HDX Series system we can press the restore button over 15 second.