Polycom CX - Recent Questions, Troubleshooting & Support - Page 4

0helpful
1answer
0helpful
2answers

Failed to get boot parameters via DHCP

You didn't provide any information about your network which is ALWAYS required to provide any type of help, not to mention a solution.

"Failed to get boot parameters via DHCP, xxx seconds until reboot" simply means that the computer isn't getting an IP address from your router. Setting up your router is another entirely separate topic.


This is pretty simple though, one of three things is happening:

1. Your router is not properly configured to provide DHCP to the phone.
2. Your network cable is bad.
3. Your phone is bad (most likely the RJ45 port since the phone seems to work otherwise).

You can check for bad ports or cables by checking the port status within the router. If the port is lit up, most likely the cable and phone port are fine. This is not 100% though, replacing the cable should always be a consideration even with a lit port.

8/9/2013 12:17:29 AM • Polycom... • Answered on Aug 09, 2013
0answers
0answers

Firmware updates

Be the first to answer 7/29/2013 9:11:27 AM • Polycom... • Posted on Jul 29, 2013Be the first to answer
0answers
0helpful
1answer

Activation code for polycom pvx 8.0.4

licence and activation polycom pvx
3/31/2013 6:39:02 AM • Polycom PVX... • Answered on Mar 31, 2013
0helpful
1answer

The download for the Via

1st You download Webcam Driver.The download for the ViaAfter this install the Webcam driver in the system.Installation of Webcam DriverGo to the control panelClick on the System IconClick on the Hardware TabClick on the Device Manager sSelect the Unknown Device or printer device where yellow Question Marks sign on it.Right click on it and uninstall it.After this go to the top of the device manager and click on scan for hardware changes.Driver installation Wizard start.Brows Your Driver from the Hard Disk and click on next.Driver will be install.
3/8/2013 11:51:24 AM • Polycom ViaVideo... • Answered on Mar 08, 2013
0helpful
1answer

I got a polycom via &I need a driver for this camera to windows 7

1st You download Webcam Driver.I got a polycom via &I need a driver for this camera to windows 7After this install the Webcam driver in the system.Installation of Webcam DriverGo to the control panelClick on the System IconClick on the Hardware TabClick on the Device Manager sSelect the Unknown Device or printer device where yellow Question Marks sign on it.Right click on it and uninstall it.After this go to the top of the device manager and click on scan for hardware changes.Driver installation Wizard start.Brows Your Driver from the Hard Disk and click on next.Driver will be install.
3/8/2013 11:49:18 AM • Polycom ViaVideo... • Answered on Mar 08, 2013
Not finding what you are looking for?
Computers & Internet Logo

136 questions posted

Ask a Question

Usually answered in minutes!

Top Polycom Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Polycom Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Polycom Computers & Internet

  • Forum

View Most Popular

  • Polycom Computers & Internet
Loading...