Polycom Communicator - Recent Questions, Troubleshooting & Support - Page 9
Polycom 501 phone keeps trying to reboot itself.
try to turn off the Polycom device. When you turn it back on, press Setup. from the options, select server then click edit. Then select the item Trivial FTP (that setup depends on your ISP), and type the IP address assigned to your network (example 192.168.90.90) then hit OK. click exit several times then press Save & reboot. If it did not work, let us know...
6/29/2010 5:09:25 AM •
Polycom...
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Answered
on Jun 29, 2010
I have three issues....
1. Making
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6/23/2010 8:42:49 AM •
Polycom...
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Answered
on Jun 23, 2010
Polycom SoundPoint 550-Only Showing 1 line
On the phone, press the menu button, then status, then IP status or whatever and get the phone's IP address. Write the ip address down. On your computer, open up a web browser and input the phone's IP address into the address bar and press enter. This should arrive you at the web gui for that phone. It'll probably ask you for login credentials; by default, the name is "Polycom" (yes , it is case-sensetive) and the password is 456. Once you are logged in, you should see several links like "General" "Network" "Sip" and "Lines". click on Lines. under "line 1", you will see the configuration for that line. simply duplicate the entries for lines 2, 3, and 4.
5/31/2010 8:08:50 PM •
Polycom...
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Answered
on May 31, 2010
Is thre any way I
If this is what you mean for live dialpad on, the telephone automatically dials out and turns
on Handsfree as soon a dial pad key or softkey is pressed, your polycom soundpoint With the handset on-hook, press any assigned line key,to obtain dial tone.then you Dial the desired number.
Which I don't think is like the live dial.
Regards
5/27/2010 9:12:33 AM •
Polycom...
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Answered
on May 27, 2010
In polycom VVX1500 ip set
Hi,
One-touch speed dial or redial is one feature of this Polycom VVX1500, and as far as I know you cannot create a list on the screen.
3/24/2010 2:18:01 PM •
Polycom...
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Answered
on Mar 24, 2010
Polycom SE225: my verizon line provide caller id does not displa
Due to the age of the SoundPoint Pro, it some of its features are not compatible with newer phonesystems, such as CableVision. There are no software updates for the SoundPoint Pro, and as long as the Caller ID is enabled there are no other settings or adjustments that can be made to workaround these kind of problems unfortunately. I recommend contacting your service provider to see what kind of caller ID signaling they are using; most likely they will be using a newer digital system, or MDMF which is not backwards compatible with SDMF or earlier CID receivers.
3/14/2010 5:05:16 AM •
Polycom...
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Answered
on Mar 14, 2010
How do I set up my voicemail if i dont have a
Voicemail is server reliant; the phone has nothing to do with it. You will need to contact your service provider or phone administrator to obtain or reset your voicemail PIN code.
3/14/2010 4:51:17 AM •
Polycom...
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Answered
on Mar 14, 2010
What could be the problem if my ip phone will not
Are you using an AC adapter? If so, there's only really one of two things, hardware wise, that could be the cause of your problem: The phone is dead, or the AC adapter is dead. The best way to check of course, is another AC adapter with the same voltage output, then you'll know exactly which piece needs to be replaced.
2/26/2010 1:43:27 AM •
Polycom...
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Answered
on Feb 26, 2010
Can ping my polycom 501 but cannot open with my
Have you tried a factory reset from the menu interface? Be careful if you do, and only choose "Format File System" as a last resort, and only if you feel comfortable enough setting up a FTP/TFTP boot server to re-provision the phone, as this option will erase everything, and then all it'll do is get stuck in a boot cycle until reprovisioned.
2/26/2010 1:41:20 AM •
Polycom...
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Answered
on Feb 26, 2010
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