Polycom Popular Questions, Answers, Tips & Manuals

Constant red means it is set and ready to record messages after x amount of rings. Flashing red means you have a message. Please always include the model number is such questions and I can find you a manual. Polycom has lots! https://www.google.com/search?q=Polycom+phone+manual ..

Look for this on amazon. Yes, you need a 4-conductor male plug with a "Y" cable that has a mic jack and speaker/phones jack. Be sure it says it's iPhone compatible.

Please tell me what kind of phone.

A Google search netted this helpful article. I appears you'll need to contact the service provider. https://headsetplus.com/blog/make-conference-calls-3-way-calling-polycom-conference-phone/

Best to contact your phone system provider, to determine if it is or if it still under warranty.These types of items are generally not user serviceable.

You may visit your Mobil Sevice Provider's Client Attention and ask them. Maybe it's a configuration issue. Maybe it can be solved doing a Factory Reset - The know the codes to do it. .

Double check the sntp setting on the others As see they are using the same server.

hello This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically. Best regards

hello This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically. Best regards

Voicemail systems are a function of the PBX that the phone is connected to, not the phone itself. If you do not have administrative access to the PBX, there is no way to reset the password from the phone unless you know what the password currently is. What kind of premise PBX or hosted PBX service is the phone connecting to?

check that you allocate a fix IP in the router. At times it could be re-allocated to a dynamic IP and this cause the failure to maintain the connection.

"If you need to remove the resource files from a phone at some later date-for example, you are giving the phone to a new user-instructions on how to put the phone into the factory default state can be found in 'Quick Tip 18298: Resetting and Rebooting SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones' at http://support.polycom.com/global/documents/support/technical/products/voice/SoundPointIP_Resetting_Log_Files_QT18298.pdf " http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/voice/spip_ssip_vvx_Admin_Guide_SIP_3_2_2_eng.pdf

dial plan.... try pushing # after the number to make call without the delay

Check and replace damaged component/s at its horizontal scan output section circuit. Check the LOT (Line Output Transformer) too for damage. Replace the horizontal scan output transistor. Check the input voltage to LOT. If the voltage is absent check the feeder resistor; if any. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts. http://electronicshelponline.blogspot.com/

Without knowing what phone .... I would say "Press DND" again

try this on the manual: https://www.google.it/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CC4QFjAC&url=http%3A%2F%2Fsupport.polycom.com%2Fglobal%2Fdocuments%2Fsupport%2Fsetup_maintenance%2Fproducts%2Fvoice%2Fvortex_ef2280_programming_guide.pdf&ei=Z_j_VNXZH4vlaqq-gdAH&usg=AFQjCNGMJQMh4hSijpy9ic619NkkmlKOPA&bvm=bv.87611401,d.d2s

check you do not have the mute button blocked below the silicon cover

are you sure this feature is not blocked on your line? check with another phone connected to the same socket if you can dial the same numbers

Check the remote control for its infra-red emission. Check it with fresh batteries. If it is found OK, check and replace the infrared sensor inside the TV. If you wish to get some details; check the site linked here. It has details about how to check a remote control; by one among the post. Surf the site with patience. Pull up older posts. http://electronicshelponline.blogspot.com/

I haven't found the answer in this. Have you tried Support? http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html