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1answer

Monitor not turning on

If the adapter goes out its most likely the adapter. Check the voltage on the adapter and try and match one up on the internet as the one you order from the company will most likely cost 10x more. You need to know the output voltage and amps.
9/21/2009 6:58:58 PM • Planar WS231... • Answered on Sep 21, 2009 • 187 views
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2answers

Tv turns off will turn on then off right away

the internal overload sensor is engaging to protect the system. The parts cost to replace the faulty board is about $70 But you need the skills to open the tv and change it I recommend you get a professional to do it More expensive of course but a lot safer.
1/23/2010 10:17:01 PM • Planar PDP-42BK... • Answered on Jan 23, 2010 • 553 views
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22" SOYO LCD widescreen monitor problem!

Try seting your dettings to 1024X768 and see if that solves your problem.
9/15/2009 6:52:55 AM • Planar PT1503NT... • Answered on Sep 15, 2009 • 337 views
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Won't communicate with computer

Try connecting another "known-good" monitor to your computer.
If it does not work, it's the video-card on your computer that is the problem.

Try connecting the monitor to the VGA-port on a laptop, or to some other desktop. If it does not work, and if it's under warranty, exercise the warranty. Otherwise, it's dead, and you need to buy a replacement, and responsibly recycle the dead monitor.
9/13/2009 9:54:27 PM • Planar Computers... • Answered on Sep 13, 2009 • 202 views
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Only Power LED on when power on

LED is on that indicates the power supply is working, so most likely you have there problem with inverter/backlight. To see easier how backlight behaves, unplug flat cable from processor board, so display itself won't be powered and light will go through it. Now if you turn on the monitor you will see the screen turns white for some short time and then turns off again. That's because CCFL driver chip turns into protection.
If you won't see any light, check the fuse on inverter and FETs in primary of inverter transformers.
If those are ok, next, you can localize the lamp, causing the problem - disconnect them one by one substituting with 27pf 3kV capacitors (equivalent load) and try turn on again until white light will stay for longer (while the controller is recognizing the signals from VGA input).
Post here the picture of inverter board (from the driver chip side).
11/3/2009 11:51:20 PM • Planar PL2010M... • Answered on Nov 03, 2009 • 537 views
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My tv does not power on, rechecked the cables,

Try these things.

1) As much as I hate to say it, most of the time devices that aren't turning on are not plugged in. If the device is unplugged, plug it in. (Sorry)

2) Check the outlet. Plug in something that you know works into the same outlet. If it does not power on, check that there are no flipped breakers in your breaker box.

3) Some outlets/breakers have a red Reset Button on them that needs to be pressed to reset the amount of charge in the outlet.

Hope some of those helped.
9/3/2009 8:42:22 PM • Planar PDP-42BK... • Answered on Sep 03, 2009 • 206 views
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I purchased 5 PL1520M-BK LCD 15IN Monitor and

no
it is about eeprom mistake
8/26/2009 1:37:53 PM • Planar Computers... • Answered on Aug 26, 2009 • 196 views
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Same issue, screen comes up for 2 seconds then blacks out

plug the screen into another pc, laptop, whatever you can find. if it still does it its the screen, if not its your video. could be a power cord, but usually not. if cheap it may be worth a gamble.
8/23/2009 4:41:00 AM • Planar PE191M... • Answered on Aug 23, 2009 • 184 views
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Grease on my equipment

sticky situation!
8/6/2009 8:08:37 PM • Planar 50P TV... • Answered on Aug 06, 2009 • 82 views
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Is this display a single link or dual link

That's a medical monitor; supposedly timings up to 200 hz (programmable). Here's a link to a spec sheet: http://www.lcdpanels.com/part_pics/A57-C5IGRAY-00.pdf.
All I did was google "DOME C5i"; got lots of info.
8/3/2009 11:17:54 PM • Planar DOME C5i... • Answered on Aug 03, 2009 • 107 views
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I have a Hasselblad 500C/M camera and can't get the lens on.

http://www.butkus.org/chinon/hasselblad.htm
Get the manual. They are picky, it might require the shutter to be wound or something like that.
7/27/2009 7:52:39 PM • Planar Normal... • Answered on Jul 27, 2009 • 305 views
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Planar Monitor Wont stay on

Okay.... If you can. install your drive. It may work. If not then your Hardware in your monitor is screwed. Or maybe something else but not to my knowledge.
good luck!
7/14/2009 4:53:24 AM • Planar PE191M... • Answered on Jul 14, 2009 • 400 views
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I hooked my monitor up and it gives me a reading

while booting pc keep pressing F8 key, than select VGA mode in menu shown
7/11/2009 2:46:07 PM • Planar Computers... • Answered on Jul 11, 2009 • 147 views
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No sound - looks like I need some sort of cable as

Yes, if your monitor has built in speakers, you will still need a cable running from your computer to your monitor.
6/30/2009 8:44:24 PM • Planar PL1910M... • Answered on Jun 30, 2009 • 273 views
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Screen goes black after 2 seconds

This could be one of two problems, the light in your monitor has a loose cable, or the light is dying. I have seen cold cathode lights that are about 10-15$ to buy and many instructions on putting them in yourself.

Solution 2, your cable is loose on the back of the monitor. Make sure you have the screws tightened on either side of the vga or dvi cable, both on the back of your monitor and on the back of your computer or laptop.
6/28/2009 5:20:41 AM • Planar PE191M... • Answered on Jun 28, 2009 • 541 views
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Green Light on black screen

These units have the power supply and ballasts on one board, It's common for the capacitors on them to fail(bulge, leak, pop), those are the visual ques that they are bad, i've had good luck replacing the capacitors on this model to save them from the trash.

inspect C20, C21, C34, C37, and C36, they are all the largest caps on this board that the power cord plugs into.
6/23/2009 7:17:55 PM • Planar XP17W 17... • Answered on Jun 23, 2009 • 177 views
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Green Light on no picture

More than likely, the planar LCD sets have a set of 5 1000uf 16volt caps that fail. There could be other problems, but to check, unplug, pop off the cover, and look at the brown cannisters. They will mostl likely be bulging, or you may see blackish goo coming out of them. They're fairly easy to replace if you have experience with a soldering iron.
6/23/2009 7:13:00 PM • Planar XP17W 17... • Answered on Jun 23, 2009 • 120 views
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Planar XP17W 17"

The power supply ballast board has 5 1000uf, 16 volt capacitors that fail(you will likely see them swelling, or leaking), These are common cap's.

This can either cause the backlight to not work at all, light temporarily, or display no picture, but still give you sound.

BCF
6/23/2009 6:44:52 PM • Planar XP17W 17... • Answered on Jun 23, 2009 • 106 views
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Configuration menu is stuck up

reboot your system again..and for more info contact http://tinyurl.com/m7ghqz
6/18/2009 10:33:15 PM • Planar PL2010M... • Answered on Jun 18, 2009 • 190 views
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SCREEN BLANK....

I have over 10 years experience in electronic tech support. Currently I work for Viore customer service. Our customer service phone number is 216-454-0868.

I know this isn't what you want to hear, but the problem you've described can't be fixed with troubleshooting. Your TV will have to be repaired. There is a part that has developed a defect and needs to be replaced. The repair will cost a minimum $250 to $300 with parts and labor. If you're interested in going forward with repair, take the TV to a repair shop in your area to have the problem diagnosed. The tech will give you a copy of the work order showing the part(s) needed to complete the repair. Then you'll call the above number and ask to speak with Raphael at ext. 3115. The work order will be forwarded to the corporate office and they will contact you with the price of the replacement parts. You will be charged for the parts directly to avoid any markup by the repair shop. The part will be shipped directly to whatever repair shop you choose.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. I hope I've earned a positive rating from you today.

Please let me know if I can be of further assistance.
6/18/2009 7:41:41 AM • Planar PDP-42BK... • Answered on Jun 18, 2009 • 967 views
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